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Thomson Reuters Legal Tracker Reviews & Product Details - Page 3

Thomson Reuters Legal Tracker Overview

What is Thomson Reuters Legal Tracker?

Thomson Reuters spend management – Legal Tracker is a world-class solution with unmatched invoice analysis capabilities, advanced AI bill review, document understanding and processing through machine-learning models, and powerful, predictive analytics and enhanced benchmarking tools. Using Thomson Reuters spend management, you can start making proactive, data driven decisions around spend management and achieve real-time savings, while delivering services for your business partners on time and on budget. Legal Tracker Advanced Named ACC Value Champion, 2022 The Association of Corporate Counsel (ACC) has awarded Volkswagen Groups of America, Inc. and Legal Tracker Advanced its 2022 Value Champion Award. With streamlined workflow and powerful data analytics, the rate increase process was improved to deliver savings, resulting in the award. Providing comprehensive matter management, easy legal e-billing, custom analytics, and seamless integration with existing tools and systems, Legal Tracker (formerly Serengeti Tracker) is the ideal solution for in-house departments and law firms. A professional services team, 24/5 live support, and an online Help site backs all of this up. Over 1,600 corporate law departments, from Fortune 500s to startups, use Legal Tracker for billing and matter management reporting analytics. Using this turnkey corporate legal software, they are able to control costs, reduce legal spend, streamline operations and deliver predictable budgets. Legal Tracker allows users to securely manage invoices in any electronic format for all firms they work with worldwide. With one secure platform that can integrate with their accounts payable department, they can automate approvals, audits, and electronic invoice routing of legal bills. Legal Tracker is also popular for its matter management features. Users can access all aspects of their legal matter, from documents and emails to deadlines and personnel, all in one place, from all of their law firms. A legal department can be complex, and it faces constant scrutiny. What metrics are most useful for showing value? Data-driven decisions require accurate metrics. With Legal Tracker's reporting tools, you can easily show your organization’s leadership team how your in-house legal department and outside law firms are performing. Measure performance, review spend and budget, and benchmark your data against others in the market. Engage our experts at any stage to maximize Legal Tracker benefits. Let us help you with your data services, implementation, cloud integrations, and more.

Thomson Reuters Legal Tracker Details
Product Website
Languages Supported
German, English, French, Japanese, Portuguese, Spanish
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Product Description

Legal Tracker is the corporate legal industry's most widely used software for managing e-billing, matter management, and performance analytics

How do you position yourself against your competitors?

How Thomson Reuters Spend Management Is Superior

• Predictive analytics and enhanced benchmarking tools
Benchmarks your data against more than 1,600 of the highest-performing legal departments and identifies opportunities for savings with more than $200B of legal spend data, from more than 121,000 legal services suppliers in more than 192 countries.

• Sophisticated AI capabilities
Offers advanced AI bill review and document understanding and processing through machine-learning models.

• Multiple invoice formats and languages
Allows the processing of invoices in multiple formats, including LEDES, PDF, Word, image files, and more—all while handling multiple currencies and complex tax.

• Industry-leader since 2001 (formerly Serengeti Tracker)
Leads the industry as the most widely used legal spend SaaS.

•Fast and Easy Migration

Effortlessly bring your matters, invoices, and legal documents from other solutions within less than a month.


Seller Details
Company Website
Year Founded
2008
HQ Location
Toronto, CA
Twitter
@thomsonreuters
152,808 Twitter followers
LinkedIn® Page
www.linkedin.com
34,134 employees on LinkedIn®
Ownership
NYSE:TRI
Total Revenue (USD mm)
$5,984
Description

Know today. Navigate tomorrow. In an era of unprecedented change, we are delivering innovative technology and AI that empower professionals to confidently address the complexities of today and the unknowns of tomorrow.


Robin C.
RC
Overview Provided by:

Recent Thomson Reuters Legal Tracker Reviews

Daniel H.
DH
Daniel H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Tracker makes invoice review and approval much easier than any other method."
The most helpful feature is how the program breaks down the individual attorneys and their billing rates.
Verified User
E
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Overall Very Good"
Very ease to onboard new firms and use the product.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"useful tracker tool"
Allows you to track spend, manage your budget, a useful repository for matter management.

Thomson Reuters Legal Tracker Pricing

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Thomson Reuters Legal Tracker Media

Thomson Reuters Legal Tracker Demo - Industry Leader
Legal Tracker is the world's most widely used and highest-rated in-house legal matter management, case-tracking, e-billing, and analytics system.
Thomson Reuters Legal Tracker Demo - Legal E-billing
Securely manage invoices in any electronic format for all the firms you work with worldwide. Automate approval, audit, and legal invoice routing with one secure platform that can integrate with your accounts payable department.
Thomson Reuters Legal Tracker Demo - Rate Management Insights
Connect to all of your law firms and have instant access to every aspect of every legal matter, from documents and emails to deadlines and personnel, in one place.
Thomson Reuters Legal Tracker Demo - Dashboards
Legal Tracker is a highly configurable system designed to work the way you work. Each user has a unique Tracker dashboard with multiple views that can be individually tailored to meet specific needs. With more than 100 best practice metrics that can be displayed and the ability to select from pre...
Thomson Reuters Legal Tracker Demo - Online Value Calculator
Get your complimentary business case report to see your savings! Visit https://legal.thomsonreuters.com/en/products/legal-tracker/value-calculator
Thomson Reuters Legal Tracker Demo - Matter Pricing and RFP
Matter Pricing and RFP enable legal departments to deeply compare and assess firms, better predict costs, automate processes, and negotiate with greater effectiveness and confidence.
Play Thomson Reuters Legal Tracker Video
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128 Thomson Reuters Legal Tracker Reviews

4.6 out of 5
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128 Thomson Reuters Legal Tracker Reviews
4.6 out of 5
128 Thomson Reuters Legal Tracker Reviews
4.6 out of 5

Overall Review Sentiment for Thomson Reuters Legal TrackerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Services
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Legal Tracker is a great tool to manage matters, invoices, budgets and spend overall. It allows us to slice and dice the data, although there are limitations that I hope can be remediated over time. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Our Legal Tracker CSM does not seem very knowledgeable about how we can improve our use of Legal Tracker. She recommends the same thing every time, and I am looking for someone who can help me look at Legal Tracker a different way and can help us use the tool more effectively. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Matter management, invoice review, budget tracking, compliance with Outside Counsel Guidelines

LT helps save us time, makes us more efficient and helps us track spend and spend to budget easily. Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

TB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

I am able to maximize my efficiency with Legal Tracker. Doing so is so important with the amount of information that I review and collect each day. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I cannot think of anything that I dislike about Legal Tracker. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Spend management and benchmarking analytics. Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

Robert F.
RF
Senior Paralegal - Intellectual Property
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Thomson Reuters Legal Tracker?

Legal Tracker has been very effective in creating, maintaining and reviewing our complicated budgets in house. There are constant upgrades that have corrected some reporting issues I had in the past. I can easily add new firms and vendors and explain how to use the system within an hour. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I think we should be able to turn off the accruals for specific matters. The accruals are not always used for the matters I have. I would like more live training opportunities closer to Chicago. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Our biggest issue is keeping track of our spend. We are constantly cutting costs and having to prove what the legal department does to justify the costs we have. Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

Verified User in Chemicals
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Thomson Reuters Legal Tracker?

LegalTracker is a good product. It provides many various Functionality needed not only on the law firm side but also on the corporate side to keep everything organized and flowing. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

More individual customziations based on the companies needs. Work queues/reminders for matters that can be set up for follow ups. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

They provide a management system for our corporation that is also functional for a law firm to use. We are able to complete our legal billing through this system. Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

Your review is appreciated. Law firms and corporate customers rely on Thomson Reuters for legal technology and innovation. By providing us with feedback on what features and functions Legal Tracker should have, or improve, helps us serve you and other customers better. Thank you very much.

RM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Automated invoice payment in a single tool that provides ease of use and quick approvals Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

There are really not any negative items with the revised tool Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Eliminates the physical paper trail and the scanning and e-mailing of documents. Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

GS
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

After some practice, it is very intuative and easy to navigate. The single 'Action List' page is great to know if everything is done. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

When you first start using the system, it is easy to get lost and not know how to clear the outstanding actions. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

It is one place for all our IP Accrual and Invoice management, accross multiple service providers. Review collected by and hosted on G2.com.

Bhavin P.
BP
Assistant General Counsel
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Thomson Reuters Legal Tracker?

The ability to store large amounts of data and view status updates quickly from all manner of devices. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

the speed of download could be a bit faster. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

no longer need to store large amounts of paper files and billing is much easier in electronic format. Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

KK
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Easy-to-use interface. Organized matter list and invoice processing allows you to view and manage your workload and legal invoices efficiently for the intended purpose. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Haven't found any drawbacks so far! If I do, I will be sure to let my project sponsor and the Legal Tracker team know, but for now it is doing everything as advertised and making organization and payments in the personal injury arb role very streamlined :) Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Tracking and processing legal matters and invoices in a timely fashion. It benefits me in the day-to-day of my role as I am spending much less time hounding our lawyers for their invoices or consolidating their accounts. Review collected by and hosted on G2.com.

MR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Thomson Reuters Legal Tracker?

Legal Tracker is super easy to navigate, create matters and run reports. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I don't have any dislikes about the system. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

At the moment, I'm not sure of any problems. Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

Verified User in Insurance
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

The easy accessibilty and multiple ways to search are one of my favorite things about Legal Tracker. I find the program to be very user friendly, efficient and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I do not think there are downsides to using Legal Tracker but I am disappointed you took the total number of claims feature out. We are frquently asked how many matters we have open and having that feature at the top was extremely handy. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

All of our matters are set up in Legal Tracker. The invoice review buttons and ability to adjust pay rates, invoice requests, and run Loss Run reports makes use of my time more efficient. Review collected by and hosted on G2.com.