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Thomson Reuters Legal Tracker Reviews & Product Details - Page 2

Thomson Reuters Legal Tracker Overview

What is Thomson Reuters Legal Tracker?

Thomson Reuters spend management – Legal Tracker is a world-class solution with unmatched invoice analysis capabilities, advanced AI bill review, document understanding and processing through machine-learning models, and powerful, predictive analytics and enhanced benchmarking tools. Using Thomson Reuters spend management, you can start making proactive, data driven decisions around spend management and achieve real-time savings, while delivering services for your business partners on time and on budget. Legal Tracker Advanced Named ACC Value Champion, 2022 The Association of Corporate Counsel (ACC) has awarded Volkswagen Groups of America, Inc. and Legal Tracker Advanced its 2022 Value Champion Award. With streamlined workflow and powerful data analytics, the rate increase process was improved to deliver savings, resulting in the award. Providing comprehensive matter management, easy legal e-billing, custom analytics, and seamless integration with existing tools and systems, Legal Tracker (formerly Serengeti Tracker) is the ideal solution for in-house departments and law firms. A professional services team, 24/5 live support, and an online Help site backs all of this up. Over 1,600 corporate law departments, from Fortune 500s to startups, use Legal Tracker for billing and matter management reporting analytics. Using this turnkey corporate legal software, they are able to control costs, reduce legal spend, streamline operations and deliver predictable budgets. Legal Tracker allows users to securely manage invoices in any electronic format for all firms they work with worldwide. With one secure platform that can integrate with their accounts payable department, they can automate approvals, audits, and electronic invoice routing of legal bills. Legal Tracker is also popular for its matter management features. Users can access all aspects of their legal matter, from documents and emails to deadlines and personnel, all in one place, from all of their law firms. A legal department can be complex, and it faces constant scrutiny. What metrics are most useful for showing value? Data-driven decisions require accurate metrics. With Legal Tracker's reporting tools, you can easily show your organization’s leadership team how your in-house legal department and outside law firms are performing. Measure performance, review spend and budget, and benchmark your data against others in the market. Engage our experts at any stage to maximize Legal Tracker benefits. Let us help you with your data services, implementation, cloud integrations, and more.

Thomson Reuters Legal Tracker Details
Product Website
Languages Supported
German, English, French, Japanese, Portuguese, Spanish
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Product Description

Legal Tracker is the corporate legal industry's most widely used software for managing e-billing, matter management, and performance analytics

How do you position yourself against your competitors?

How Thomson Reuters Spend Management Is Superior

• Predictive analytics and enhanced benchmarking tools
Benchmarks your data against more than 1,600 of the highest-performing legal departments and identifies opportunities for savings with more than $200B of legal spend data, from more than 121,000 legal services suppliers in more than 192 countries.

• Sophisticated AI capabilities
Offers advanced AI bill review and document understanding and processing through machine-learning models.

• Multiple invoice formats and languages
Allows the processing of invoices in multiple formats, including LEDES, PDF, Word, image files, and more—all while handling multiple currencies and complex tax.

• Industry-leader since 2001 (formerly Serengeti Tracker)
Leads the industry as the most widely used legal spend SaaS.

•Fast and Easy Migration

Effortlessly bring your matters, invoices, and legal documents from other solutions within less than a month.


Seller Details
Company Website
Year Founded
2008
HQ Location
Toronto, CA
Twitter
@thomsonreuters
152,808 Twitter followers
LinkedIn® Page
www.linkedin.com
34,134 employees on LinkedIn®
Ownership
NYSE:TRI
Total Revenue (USD mm)
$5,984
Description

Know today. Navigate tomorrow. In an era of unprecedented change, we are delivering innovative technology and AI that empower professionals to confidently address the complexities of today and the unknowns of tomorrow.


Robin C.
RC
Overview Provided by:

Recent Thomson Reuters Legal Tracker Reviews

Daniel H.
DH
Daniel H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Tracker makes invoice review and approval much easier than any other method."
The most helpful feature is how the program breaks down the individual attorneys and their billing rates.
Verified User
E
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Overall Very Good"
Very ease to onboard new firms and use the product.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"useful tracker tool"
Allows you to track spend, manage your budget, a useful repository for matter management.

Thomson Reuters Legal Tracker Pricing

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Thomson Reuters Legal Tracker Media

Thomson Reuters Legal Tracker Demo - Industry Leader
Legal Tracker is the world's most widely used and highest-rated in-house legal matter management, case-tracking, e-billing, and analytics system.
Thomson Reuters Legal Tracker Demo - Legal E-billing
Securely manage invoices in any electronic format for all the firms you work with worldwide. Automate approval, audit, and legal invoice routing with one secure platform that can integrate with your accounts payable department.
Thomson Reuters Legal Tracker Demo - Rate Management Insights
Connect to all of your law firms and have instant access to every aspect of every legal matter, from documents and emails to deadlines and personnel, in one place.
Thomson Reuters Legal Tracker Demo - Dashboards
Legal Tracker is a highly configurable system designed to work the way you work. Each user has a unique Tracker dashboard with multiple views that can be individually tailored to meet specific needs. With more than 100 best practice metrics that can be displayed and the ability to select from pre...
Thomson Reuters Legal Tracker Demo - Online Value Calculator
Get your complimentary business case report to see your savings! Visit https://legal.thomsonreuters.com/en/products/legal-tracker/value-calculator
Thomson Reuters Legal Tracker Demo - Matter Pricing and RFP
Matter Pricing and RFP enable legal departments to deeply compare and assess firms, better predict costs, automate processes, and negotiate with greater effectiveness and confidence.
Play Thomson Reuters Legal Tracker Video
Play Thomson Reuters Legal Tracker Video
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128 Thomson Reuters Legal Tracker Reviews

4.6 out of 5
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128 Thomson Reuters Legal Tracker Reviews
4.6 out of 5
128 Thomson Reuters Legal Tracker Reviews
4.6 out of 5

Overall Review Sentiment for Thomson Reuters Legal TrackerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in International Trade and Development
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Improving operational efficiency and reducing human errorin invoicing.

Dashboards truly help us grasp the status of the cost from various angle.

Enhancing efficient commmunication between the firm and the comapany which is ease to refer by every menber and even by its successor (v.s. e-mail communication). Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Too much functions to use.

Sometimes searching Matter takes time (I expect searching UI might improve more).

We always prefer Invoice Approval in PDF (Invoice Approval is in html when we output manually).

We appreciate it if there is any customer supporter who is Japanese speaker. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Improving operational efficiency regarding internal payment process by Legal Tracker.

We now get know the integrated data regarding payment to firms which we were previously controlling by an excel sheet.

Making all legal users of our company easier to refer to invoices and payment history. Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

CB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Thomson Reuters Legal Tracker?

I find that tracker is very user friendly. Everything is marked and sectioned off as you would want it to be. I also LOVE that they listen to suggestions on ways to better their product! Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

There are so many things to like about Legal Tracker and its functionality that i have a hard time finding something that i dont like. However, as stupid as it sounds, i would like to be able to set up a new firm user id while I am creating the matter Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Legal Tracker really helps to cut down on the time it takes to ensure that we are being billed per our company guidelines. So much has changed in tracker through the years and it gets better with each update! Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

CJ
Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Ability to clone matters so I don't have to retype same data. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Not enough training for users wanting data analytics. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Invoicing for legal providers. Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

TF
Legal Billing Administrator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Thomson Reuters Legal Tracker?

Easy to navigate. Provides very good training tools. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I can't say that I found anything about the program that I disliked. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

We mainly use the program for excepting and monitoring rates from firms. It's a file sytem for our matters and cases. Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

The ability to track cases, store all our information about clients, counsel, cases and trends in one easy-to-use program. I appreciate all the features included in the system and reporting capabilities. The customer support is quick, easy to use and super helpful as well. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

There's a lot to learn and understand about the system so I've had a large learning curve becoming an admin without any beginning training or introduction outside of what I've taught myself. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Invoicing questions for our firms mainly (issues with audits/submitting invoices etc.), reporting, LEDES issues for our firms, how to use outside counsel evalutations Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

MB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Legal Tracker has become an integral part of our team. The interface is easy to use and the various modules help us to not only react to outside counsel spend, but have also helped us be better at predicting spend. Any time that we have needed to lean on Legal Tracker customer support, they have been very responsive and have helped us resolve whatever the issue may be. Using Legal Tracker daily has allowed us to be on top of all aspects of outside counsel spend. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

There is little to dislike about the system. With the newly released UI, many of the aesthetic changes that I would have wished for have been made. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Legal Tracker is providing insight into our legal spend. This helps us not only react to outside counsel spend, byut more importantly is helping us to be more proactive. We are become more sophisticated in our use of the system, utillizing dashboards to better view spend, which in turns allows us to better plan for future spend. Review collected by and hosted on G2.com.

BF
administrator coordinator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

I really enjoy the fact of how you guys are always sharp, and on it with examples. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I do not like the constant pop-ups. More Specifially, I enjoy everything you guys provide, however, there is always a pop up regarding the examples. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

none at the moment, but not to say there wont be in the fututre. Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

Nagesh Sadashiv S.
NS
Hub Legal Head
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Its very user friendly, it has all tracking and updates about each individual case. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Nothing specific, I have liked using the legal tracker Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Tracking of all individual case, its data, Advocate invoices etc... Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

Verified User in Pharmaceuticals
UP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Ability to easily update invoices as well as see prior saved budgets. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Budgets updated same day should not be saved separately. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Invoice review

Budgeting

Matter management Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

Verified User in Legal Services
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

It is a user-friendly tracker making the work easy and allows better managment Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

The advance AI still needs to be worked upon for the suggestions to fall in track. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

It is a user friendly app and helping us with an easy management of tasks. Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.