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Thomson Reuters Legal Tracker Reviews & Product Details - Page 12

Thomson Reuters Legal Tracker Overview

What is Thomson Reuters Legal Tracker?

Thomson Reuters spend management – Legal Tracker is a world-class solution with unmatched invoice analysis capabilities, advanced AI bill review, document understanding and processing through machine-learning models, and powerful, predictive analytics and enhanced benchmarking tools. Using Thomson Reuters spend management, you can start making proactive, data driven decisions around spend management and achieve real-time savings, while delivering services for your business partners on time and on budget. Legal Tracker Advanced Named ACC Value Champion, 2022 The Association of Corporate Counsel (ACC) has awarded Volkswagen Groups of America, Inc. and Legal Tracker Advanced its 2022 Value Champion Award. With streamlined workflow and powerful data analytics, the rate increase process was improved to deliver savings, resulting in the award. Providing comprehensive matter management, easy legal e-billing, custom analytics, and seamless integration with existing tools and systems, Legal Tracker (formerly Serengeti Tracker) is the ideal solution for in-house departments and law firms. A professional services team, 24/5 live support, and an online Help site backs all of this up. Over 1,600 corporate law departments, from Fortune 500s to startups, use Legal Tracker for billing and matter management reporting analytics. Using this turnkey corporate legal software, they are able to control costs, reduce legal spend, streamline operations and deliver predictable budgets. Legal Tracker allows users to securely manage invoices in any electronic format for all firms they work with worldwide. With one secure platform that can integrate with their accounts payable department, they can automate approvals, audits, and electronic invoice routing of legal bills. Legal Tracker is also popular for its matter management features. Users can access all aspects of their legal matter, from documents and emails to deadlines and personnel, all in one place, from all of their law firms. A legal department can be complex, and it faces constant scrutiny. What metrics are most useful for showing value? Data-driven decisions require accurate metrics. With Legal Tracker's reporting tools, you can easily show your organization’s leadership team how your in-house legal department and outside law firms are performing. Measure performance, review spend and budget, and benchmark your data against others in the market. Engage our experts at any stage to maximize Legal Tracker benefits. Let us help you with your data services, implementation, cloud integrations, and more.

Thomson Reuters Legal Tracker Details
Product Website
Languages Supported
German, English, French, Japanese, Portuguese, Spanish
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Product Description

Legal Tracker is the corporate legal industry's most widely used software for managing e-billing, matter management, and performance analytics

How do you position yourself against your competitors?

How Thomson Reuters Spend Management Is Superior

• Predictive analytics and enhanced benchmarking tools
Benchmarks your data against more than 1,600 of the highest-performing legal departments and identifies opportunities for savings with more than $200B of legal spend data, from more than 121,000 legal services suppliers in more than 192 countries.

• Sophisticated AI capabilities
Offers advanced AI bill review and document understanding and processing through machine-learning models.

• Multiple invoice formats and languages
Allows the processing of invoices in multiple formats, including LEDES, PDF, Word, image files, and more—all while handling multiple currencies and complex tax.

• Industry-leader since 2001 (formerly Serengeti Tracker)
Leads the industry as the most widely used legal spend SaaS.

•Fast and Easy Migration

Effortlessly bring your matters, invoices, and legal documents from other solutions within less than a month.


Seller Details
Company Website
Year Founded
2008
HQ Location
Toronto, CA
Twitter
@thomsonreuters
152,775 Twitter followers
LinkedIn® Page
www.linkedin.com
34,134 employees on LinkedIn®
Ownership
NYSE:TRI
Total Revenue (USD mm)
$5,984
Description

Know today. Navigate tomorrow. In an era of unprecedented change, we are delivering innovative technology and AI that empower professionals to confidently address the complexities of today and the unknowns of tomorrow.


Robin C.
RC
Overview Provided by:

Recent Thomson Reuters Legal Tracker Reviews

Daniel H.
DH
Daniel H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Tracker makes invoice review and approval much easier than any other method."
The most helpful feature is how the program breaks down the individual attorneys and their billing rates.
Verified User
E
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Overall Very Good"
Very ease to onboard new firms and use the product.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"useful tracker tool"
Allows you to track spend, manage your budget, a useful repository for matter management.

Thomson Reuters Legal Tracker Pricing

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Thomson Reuters Legal Tracker Media

Thomson Reuters Legal Tracker Demo - Industry Leader
Legal Tracker is the world's most widely used and highest-rated in-house legal matter management, case-tracking, e-billing, and analytics system.
Thomson Reuters Legal Tracker Demo - Legal E-billing
Securely manage invoices in any electronic format for all the firms you work with worldwide. Automate approval, audit, and legal invoice routing with one secure platform that can integrate with your accounts payable department.
Thomson Reuters Legal Tracker Demo - Rate Management Insights
Connect to all of your law firms and have instant access to every aspect of every legal matter, from documents and emails to deadlines and personnel, in one place.
Thomson Reuters Legal Tracker Demo - Dashboards
Legal Tracker is a highly configurable system designed to work the way you work. Each user has a unique Tracker dashboard with multiple views that can be individually tailored to meet specific needs. With more than 100 best practice metrics that can be displayed and the ability to select from pre...
Thomson Reuters Legal Tracker Demo - Online Value Calculator
Get your complimentary business case report to see your savings! Visit https://legal.thomsonreuters.com/en/products/legal-tracker/value-calculator
Thomson Reuters Legal Tracker Demo - Matter Pricing and RFP
Matter Pricing and RFP enable legal departments to deeply compare and assess firms, better predict costs, automate processes, and negotiate with greater effectiveness and confidence.
Play Thomson Reuters Legal Tracker Video
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128 Thomson Reuters Legal Tracker Reviews

4.6 out of 5
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128 Thomson Reuters Legal Tracker Reviews
4.6 out of 5
128 Thomson Reuters Legal Tracker Reviews
4.6 out of 5

Overall Review Sentiment for Thomson Reuters Legal TrackerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

This application saves so much time by streamlining the process of billing review and approval. We integrate it with our claims management software by creating a printed PDF of each bill and entering it into our system. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I wish that Legal Tracker could automatically populate the payments and coding with our in-house claims management system. At this time, we need to manually upload each invoice to the appropriate claim and enter payment amounts manually as well. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

We no longer need to receive and print out invoices in order to review and approve them by hand and deliver or email them to client. It saves time and allows us to spend more time managing claims and adding value to our client. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Incredibly simple to do all the functions I need with a ton more functionality that I can use occasionally. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

There's honestly not much I dislike here. I think everything works as I expect it to. Review collected by and hosted on G2.com.

Recommendations to others considering Thomson Reuters Legal Tracker:

It works and everyone knows it. What more could you want? Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

All my invoices are automatically set up for me to approve--the corporate rules have been applied, discounts calculated, problems flagged. 99% of the time I can approve just after taking a look at the invoice itself. Review collected by and hosted on G2.com.

VC
Biling coordinaotr
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

It is an easy portal to use and process invoices. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

No I dont beleive thier is anything missing for this product. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

No problems at this moment Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

The fact that there is enough detail to keep matters distinct. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

The expiring passwords (of course this may be due to my company and not the site). Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Giving us a way to manage legal expenses and assign them to projects. Gives us a way of determining what we should be budgeting for future projects. Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

Our team appreciates your review. Getting feedback from our valued customers is always a pleasure.

Your legal department faces complex and multilayered challenges, so we're glad Legal Tracker can help.

Verified User in Financial Services
AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Rate review, invoice review, matter management, accruals. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Integration support, Limited bulk update options. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Legal spend and matter management Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

The Legal Tracker platform offers our customers comprehensive matter management, legal e-billing, and customized analytics. We're thrilled you're finding value in it! Thanks for the feedback.

Verified User in Broadcast Media
UB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Easiness of vendors being able to upload invoices and the approval process Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Nothing that I dislike - this software offers exactly what is needed Review collected by and hosted on G2.com.

Recommendations to others considering Thomson Reuters Legal Tracker:

Superior software and ease of use. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

tracking the billing cycle and being able to get vendors paid on time Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

Thank you for the outstanding endorsement!

Verified User in Computer Software
IC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Interface is user-friendly and very useful to review the Ebill. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Batches get stuck for payment after approval.

Live chat option should be enable with live agent for query. Review collected by and hosted on G2.com.

Recommendations to others considering Thomson Reuters Legal Tracker:

Best ebilling software to work. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Review of all the bills, timekeepers and reporting. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

The easiness that vendors are able to submit invoices into Legal Tracker and the approval process is simple. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Onboarding vendors can be a bit overwhelming Review collected by and hosted on G2.com.

Recommendations to others considering Thomson Reuters Legal Tracker:

It really does make invoice approvals easier Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Record management and easiness of approvals Review collected by and hosted on G2.com.

Verified User in Utilities
UU
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

easy to find and pay invoices; ability to customize reports Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

not as easy to navigate as one might like Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

keeping track of invoices and budgets. Saves time with law firms able to view and inout information Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

Thank you for your feedback. Our apologies if navigation has been difficult for you. Our training resources may be of interest to you. All aspects of Legal Tracker, including navigation, are covered in our Legal Tracker training programs. Our goal is to ensure you have the best user experience. We appreciate your business.

See how Thomson Reuters Legal Tracker improved
Verified User in Legal Services
UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

I like the tabs the best. It makes it easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I do not dislike anything. The portal is pretty good. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

I work for the law firm so I guess these questions would be more for our clients Review collected by and hosted on G2.com.