Thomson Reuters Legal Tracker
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Thomson Reuters Legal Tracker
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4.6 out of 5 stars
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Thomson Reuters Legal Tracker Reviews & Product Details - Page 11

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Thomson Reuters Legal Tracker Overview

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What is Thomson Reuters Legal Tracker?

Thomson Reuters spend management – Legal Tracker is a world-class solution with unmatched invoice analysis capabilities, advanced AI bill review, document understanding and processing through machine-learning models, and powerful, predictive analytics and enhanced benchmarking tools. Using Thomson Reuters spend management, you can start making proactive, data driven decisions around spend management and achieve real-time savings, while delivering services for your business partners on time and on budget. Legal Tracker Advanced Named ACC Value Champion, 2022 The Association of Corporate Counsel (ACC) has awarded Volkswagen Groups of America, Inc. and Legal Tracker Advanced its 2022 Value Champion Award. With streamlined workflow and powerful data analytics, the rate increase process was improved to deliver savings, resulting in the award. Providing comprehensive matter management, easy legal e-billing, custom analytics, and seamless integration with existing tools and systems, Legal Tracker (formerly Serengeti Tracker) is the ideal solution for in-house departments and law firms. A professional services team, 24/5 live support, and an online Help site backs all of this up. Over 1,600 corporate law departments, from Fortune 500s to startups, use Legal Tracker for billing and matter management reporting analytics. Using this turnkey corporate legal software, they are able to control costs, reduce legal spend, streamline operations and deliver predictable budgets. Legal Tracker allows users to securely manage invoices in any electronic format for all firms they work with worldwide. With one secure platform that can integrate with their accounts payable department, they can automate approvals, audits, and electronic invoice routing of legal bills. Legal Tracker is also popular for its matter management features. Users can access all aspects of their legal matter, from documents and emails to deadlines and personnel, all in one place, from all of their law firms. A legal department can be complex, and it faces constant scrutiny. What metrics are most useful for showing value? Data-driven decisions require accurate metrics. With Legal Tracker's reporting tools, you can easily show your organization’s leadership team how your in-house legal department and outside law firms are performing. Measure performance, review spend and budget, and benchmark your data against others in the market. Engage our experts at any stage to maximize Legal Tracker benefits. Let us help you with your data services, implementation, cloud integrations, and more.

Thomson Reuters Legal Tracker Details
Product Website
Discussions
Languages Supported
German, English, French, Japanese, Portuguese, Spanish
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Product Description

Legal Tracker is the corporate legal industry's most widely used software for managing e-billing, matter management, and performance analytics

How do you position yourself against your competitors?

How Thomson Reuters Spend Management Is Superior

• Predictive analytics and enhanced benchmarking tools
Benchmarks your data against more than 1,600 of the highest-performing legal departments and identifies opportunities for savings with more than $200B of legal spend data, from more than 121,000 legal services suppliers in more than 192 countries.

• Sophisticated AI capabilities
Offers advanced AI bill review and document understanding and processing through machine-learning models.

• Multiple invoice formats and languages
Allows the processing of invoices in multiple formats, including LEDES, PDF, Word, image files, and more—all while handling multiple currencies and complex tax.

• Industry-leader since 2001 (formerly Serengeti Tracker)
Leads the industry as the most widely used legal spend SaaS.

•Fast and Easy Migration

Effortlessly bring your matters, invoices, and legal documents from other solutions within less than a month.

Seller Details
Seller
Thomson Reuters
Company Website
Year Founded
2008
HQ Location
Toronto, CA
Twitter
@thomsonreuters
152,775 Twitter followers
LinkedIn® Page
www.linkedin.com
34,134 employees on LinkedIn®
Ownership
NYSE:TRI
Total Revenue (USD mm)
$5,984
Description

Know today. Navigate tomorrow. In an era of unprecedented change, we are delivering innovative technology and AI that empower professionals to confidently address the complexities of today and the unknowns of tomorrow.

Robin C.
RC
Overview Provided by:
Robin Chance

Recent Thomson Reuters Legal Tracker Reviews

Daniel H.
DH
Daniel H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Tracker makes invoice review and approval much easier than any other method."
The most helpful feature is how the program breaks down the individual attorneys and their billing rates.
Read more
Verified User
E
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Overall Very Good"
Very ease to onboard new firms and use the product.
Read more
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"useful tracker tool"
Allows you to track spend, manage your budget, a useful repository for matter management.
Read more

Thomson Reuters Legal Tracker Pricing

Legal Tracker
Contact Us
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Thomson Reuters Legal Tracker Media

Thomson Reuters Legal Tracker Demo - Industry Leader
Legal Tracker is the world's most widely used and highest-rated in-house legal matter management, case-tracking, e-billing, and analytics system.
Thomson Reuters Legal Tracker Demo - Legal E-billing
Securely manage invoices in any electronic format for all the firms you work with worldwide. Automate approval, audit, and legal invoice routing with one secure platform that can integrate with your accounts payable department.
Thomson Reuters Legal Tracker Demo - Rate Management Insights
Connect to all of your law firms and have instant access to every aspect of every legal matter, from documents and emails to deadlines and personnel, in one place.
Thomson Reuters Legal Tracker Demo - Dashboards
Legal Tracker is a highly configurable system designed to work the way you work. Each user has a unique Tracker dashboard with multiple views that can be individually tailored to meet specific needs. With more than 100 best practice metrics that can be displayed and the ability to select from pre...
Thomson Reuters Legal Tracker Demo - Online Value Calculator
Get your complimentary business case report to see your savings! Visit https://legal.thomsonreuters.com/en/products/legal-tracker/value-calculator
Thomson Reuters Legal Tracker Demo - Matter Pricing and RFP
Matter Pricing and RFP enable legal departments to deeply compare and assess firms, better predict costs, automate processes, and negotiate with greater effectiveness and confidence.
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128 Thomson Reuters Legal Tracker Reviews

4.6 out of 5
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128 Thomson Reuters Legal Tracker Reviews
4.6 out of 5
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4.6 out of 5
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Overall Review Sentiment for Thomson Reuters Legal TrackerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Alexandre R.
AR
Advogado Pleno
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

The followup of the cases and the budget Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

The reports. I Think Visual Law needed and BI Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

I can organize all my cases and manage my department much easier.

What problems are you solving with Thomson Reuters Legal Tracker? What benefits did you notice?

Department control and optimized process management. I usually work on general reports by quarter. Review collected by and hosted on G2.com.

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Response from Robin Chance of Thomson Reuters Legal Tracker
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Thank you for your feedback, Alexandre. Your input and business are greatly appreciated.

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Verified User in Real Estate
UR
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Easy of use. Access is very easy and the information is very well presented. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

N/A - I have not dislikes of this application. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Easy of payment to outside counsel. Review collected by and hosted on G2.com.

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Response from Robin Chance of Thomson Reuters Legal Tracker
Editedit

We're glad you find Legal Tracker easy to access, easy to use, and easy to pay outside counsel. Your review is greatly appreciated.

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MV
S
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
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(Original )Information
What do you like best about Thomson Reuters Legal Tracker?

Uploading invoices is very easy and if there are errors you can re-submit it but just modifying the offending mistake Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

At the moment no complain satisfied so far. Review collected by and hosted on G2.com.

Recommendations to others considering Thomson Reuters Legal Tracker:

I am responsible for onboarding our company to several e-billing portal as per requirements of our client, so far Legal Tracker is the most user friendly Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

None at the moment Review collected by and hosted on G2.com.

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Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

The simplicity of creating reports. The administration of the system is simple and maintaining the database is very easy. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Occasional clocking, but it is not bad. Sometimes it may take a day or two to get a response to an issue. Review collected by and hosted on G2.com.

Recommendations to others considering Thomson Reuters Legal Tracker:

I would recommend Legal Tracker for ease of administrating the system and the ability to create reports on almost all database fields with ease. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

We maintain our whole legal database and I use it for all reporting needs. This has been a huge plus for our department. Review collected by and hosted on G2.com.

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Response from Robin Chance of Thomson Reuters Legal Tracker
Editedit

Thank you for your feedback and for being a long-time client. We appreciate your business!

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Verified User in Financial Services
AF
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

I love the way the Legal Tracker enables all interested parties to view and track the status of invoices, and I find the reporting functions very helpful and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I dislike that (as of several years ago) I can no longer easily sort all my matters by law firm without running a report first. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

The legal tracker makes invoice review and approval (or rejection) simple and also makes it easy to review historical information. It helps our team keep track of billing by automating many previously time-consuming manual processes. Review collected by and hosted on G2.com.

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Verified User in Legal Services
UL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

I really like the interface and the ease of use when submitting bills with LEDES files or without. I like that you have the option to pull reports. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I do not like that invoices get archived to a report when they are a few months old and you are not able to see them in the matter level. Review collected by and hosted on G2.com.

Recommendations to others considering Thomson Reuters Legal Tracker:

I recommend Legal Tracker more than other ebilling portals Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

I have calleed Legal Tracker for various issues but they always have good communication and I feel confident in executing the task forthcoming. Review collected by and hosted on G2.com.

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Helpful?
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PR
Team Lead - Billing/E-Billing
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Legal Tracker is very user-friendly and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

There is nothing that I dislike. I am able to generate all required reports. Review collected by and hosted on G2.com.

Recommendations to others considering Thomson Reuters Legal Tracker:

Legal Tracker is the my most favorite E-Billing platform as it is user friendly and has all the required features. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Support responds very quickly and efficiently resolves the issue. Review collected by and hosted on G2.com.

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Helpful?
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Admin Approval Link
SH
Paralegal
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Tracks a large number of data fields. Time consuming to enter, but nice to have later. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Searching for claims requires too many steps/clicks. Review collected by and hosted on G2.com.

Recommendations to others considering Thomson Reuters Legal Tracker:

Be sure to review every aspect of what you need your tracking system to do for you. Reporting is lacking. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Tracking invoices and status. No longer use paper invoices. Review collected by and hosted on G2.com.

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Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

The ability to ensure that all invoices from firms are in one place and submitted against the correct matters. No more lost invoices and the ability to report on all costs by matter is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Not having invoice payment information viewable by the firm submitting the invoices. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

We never lose invoices any more. ALL invoices are reviewed and approved by those closest to the matter and actions performed. We can track and report on all spending in numerous ways including by matter, matter type, firm, cost center etc. Review collected by and hosted on G2.com.

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Verified User in Construction
UC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

LegalTracker allows me to easily see and approve an entire invoice and it flags items as "Audit" where there has been a change in billing rate or a new time keeper. i also can get a quick look at the spend on the matter and other metrics Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

some of the features are not very user-friendly or intuitive. it would be nice if there were customizable "skins" of those features that I use most often so the information is all right in front of me and I don't need to switch scree Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

The end of awkward paper legal review and the start of streamlining the legal bill approval process. It has made managing outside legal spend more efficient and improved reporting Review collected by and hosted on G2.com.

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Response from Robin Chance of Thomson Reuters Legal Tracker
Editedit

Legal Tracker streamlines legal workflow with the industry's most powerful in-house e-billing, matter management, and analytics AI solution. We're pleased to hear you find many of the features easy to use, and that it improves your efficiency in managing outside legal expenses. Your feedback about possible improvements has been shared with the team; we value input from customers and strive to improve user experiences continuously. Thanks for your feedback.

See how Thomson Reuters Legal Tracker improved
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Thomson Reuters Legal Tracker Categories on G2
Enterprise Legal Management (ELM)
Enterprise Legal Management (ELM)

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