128 Thomson Reuters Legal Tracker Reviews
Overall Review Sentiment for Thomson Reuters Legal Tracker
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Generate various reports from Legal Tracker including invoice report, accrual report, Timekeeper pending report, budget to spend month by month reports etc. Review collected by and hosted on G2.com.
Legal Tracker need to enhance the features to bulk download invoices per matter for insurance covered matter needs. Review collected by and hosted on G2.com.
Easy to see what open matters are on my list and notifies me when client needs something. Review collected by and hosted on G2.com.
It makes more work for outside counsel because we already have a document management system where we maintain and organize all documents related to a particular matter. Tracker is like having to maintain the client's document management system, too, so it's duplicate work for outside counsel, but I understand the value to the client company in having outside counsel upload and aggregate all documents and correspondence relevant to a particular matter in a single location. Review collected by and hosted on G2.com.
Ease of approving invoices and value of reports. Good customer service as well. Review collected by and hosted on G2.com.
The dashboard was a little complicated to set up how I like. Needed customer service to assist so that I was able to see all action items when I logged in. Review collected by and hosted on G2.com.
I love the reporting features since we are always having to advise of spend & compare year to year. Review collected by and hosted on G2.com.
When someone leaves the company, can't automatically disable their login without having to go in & change all their matters to someone else. Review collected by and hosted on G2.com.
Account set up, Matter status update and Running Reports Review collected by and hosted on G2.com.
1) There should be a separate submit button for final submission - Upon hitting enter the invoice automatically is captured and submitted (no chance to review)
2) Adding or cloning lines feature can get better if we can have a choice of cloning right below the last line item or immediately after the working line item
3) Time keeper rate uplaod can get better
Note: Please take a look at another e-billing portal called CounselGo, for comparison as personally, after using CounselGo, I felt that Legal Tracker may have a competitor. Review collected by and hosted on G2.com.
I like the Action Items page the best because I can quickly see what I need to accomplish. From the Action Items page I can see invoices and budgets that need approval and view documents that have been uploaded by law firms. Review collected by and hosted on G2.com.
I dislike the process involved with adjusting invoices and budgets. I would like to view a tutorial or receive training on these functions but have not been able to find any. Review collected by and hosted on G2.com.
I like the fact that all the info i need could be found on the tabs available Review collected by and hosted on G2.com.
nothing. I've used many systems before and this one is the best so far Review collected by and hosted on G2.com.
The format is very user-friendly and accessible for all levels of technological experience. Review collected by and hosted on G2.com.
I dislike the inconsistency with uploading documents. You have to click cancel after uploading something and its really annoying. Review collected by and hosted on G2.com.
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I love that I use it as a full-circle matter management solution. From status updates to events to quarterly budget reporting, Legal Tracker is an all-in-solution. Review collected by and hosted on G2.com.
There is nothing I dislike about Legal Tracker. It is reliable, fully-functioning software solution. Review collected by and hosted on G2.com.
It's easy to use and learn. There's a lot of functions that help all the different areas of our team. Review collected by and hosted on G2.com.
There's nothing I dislike. Everything works as it should. Review collected by and hosted on G2.com.