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The Predictive Index Reviews & Product Details

KB
Sr. Business Operations Manager | People and Culture Ambassador
Electrical/Electronic Manufacturing
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about The Predictive Index?

WorkPatterns is very user-friendly. It's organized in a way that drives efficiency. Its been able to drive accountability across all teams and visibility to workloads. The 360 Review feature has had a major impact on our organization. It was very easy to train and implement and we have received a lot of positive feedback from the team. Review collected by and hosted on G2.com.

What do you dislike about The Predictive Index?

I wish the meeting mode was more robust and offered more capabilities. There have been updates to the feature this year that have been helpful. I would love to be able to track non-recurring meeting minutes as well. Review collected by and hosted on G2.com.

What problems is The Predictive Index solving and how is that benefiting you?

Since using and implementing Workpatterns across our organization, we have seen RIO in our meeting organization. It has allowed us to see where we had unnecessary meetings and the workload coming from our meetings. Tracking the workload has helped us set better priorities and drive efficiencies. It has also given us data to aid performance management with our direct reports. Most importantly, since implementing WorkPatterns, we have seen our employee engagement scores go up, specifically our scores in relation to the manager and direct report satisfaction. We have also seen our new hire turnover reduced significantly. Review collected by and hosted on G2.com.

Response from Shefali Lohia of The Predictive Index

Hey Keydi, thanks for taking the time to update your review. We love hearing how much the platform has impacted your manager <> direct report relationships, organizational efficiency & priorities, and meeting organization for the better!

It's also really helpful to hear you're looking for more from Meeting Mode. We are continually working to improve the platform. If you think of specific things you'd love to see with Meeting Mode (or another feature), please let us know. You can always reach out to us at support@workpatterns.com. We review and prioritize all of our customer feedback! Thanks again!

The Predictive Index Overview

What is The Predictive Index?

The Predictive Index believes that every business problem is a people problem. People data should guide every step of an employee’s journey, from the first interview to the big promotion—and it should guide your business strategy too. We call this “talent optimization,” and every part of our modular platform is built to support it. PI HIRE: Recruit the perfect candidate for each job, each time with PI Hire. We help you narrow down your field with applicants with behavioral and cognitive assessments backed by over 60 years of science and millions of data points. Plus, we make your hiring process easy and objective with personalized interview guides. PI INSPIRE: Manage your teams to success with PI Inspire. No more guessing about how to manage someone best: Our relationship guides provide a thorough analysis of each team members’ behavior, with actionable steps on how you can help them reach their full potential. You’ll become more self-aware as a manager too, with personalized development charts that show your leadership strengths and caution areas. PI PERFORM: Never miss a goal or deadline again by adding PI Perform to your day-to-day processes. PI Perform is the only performance management software to develop your managers every day, build accountability, and engage your people—with PI’s behavioral science built right in. PI DESIGN: Assess your team’s strategic goals and behavioral style (or “Team Type”) side-by-side with the PI Design—so you can know where the team is suited to succeed and where they may need to stretch. With PI Team Discovery™, you can build teams optimized for your business strategy and beat the competition. PI DIAGNOSE: Find out if your organization is on the right path with PI Diagnose. Diagnose’s employee engagement surveys give you detailed data on where your talent strategy is succeeding and failing, broken down at every level of the organization. When you run into engagement problems, we give you actionable steps to solve them. Harness the full power of talent optimization with The Predictive Index.

The Predictive Index Details
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Languages Supported
Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, German, Greek, English, Estonian, Basque, Finnish, French, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latvian, Lithuanian, Malayalam, Macedonian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Samoan, Tonga (Tonga Islands), Xhosa
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Product Description

The Predictive Index Workforce Assessment is a tool that objectifies workplace behaviors to predict the drives and motivations of others, be a better manager, and communicate more effectively, it scientifically-validated assessment that measures four core behavioral drives where these drives fall creates a behavioral pattern that provides a simple framework for understanding the workplace behaviors of people.

How do you position yourself against your competitors?

To achieve alignment between your people strategy and business strategy, organizations need more than just a pre- or post-hire assessment company. The Predictive Index platform, backed by over 60 years of science, serves the full employee lifecycle experience. Easier to use and faster to deploy than other solutions, The Predictive Index:

- Enables organizations to assess candidates at-scale and makes it easy to send assessments to an unlimited number of candidates in a single send.
- Is not just a software solution, but provides consultative services to help organizations from all industries achieve their business goals.
- Provides organizations with people insights that help predict success-in-role 58% of the time.


Seller Details
Company Website
Year Founded
1955
HQ Location
Westwood, MA
Twitter
@predictiveindex
10,800 Twitter followers
LinkedIn® Page
www.linkedin.com
444 employees on LinkedIn®
Description

The Predictive Index empowers companies to overcome their greatest workplace challenges. Powered by 60+ years of behavioral science, cutting-edge software, and professional consulting from the world's top workplace behavior specialists, PI helps companies understand how their people think and work so they can build dream teams, create better work, and foster a better world. The Predictive Index serves more than 9,000 clients across 14
countries. Our network of PI Certified Partners guides and mentors these organizations through a blend of service, training and workshops, certifications, and expert insights. Our workplace is consistently recognized as best-in-class, supported by employees who dream big, work hard, and strive to effect change in the world around us.


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The Predictive Index Integrations

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Verified by The Predictive Index

Recent The Predictive Index Reviews

JM
Jacquelyn M.Enterprise (> 1000 emp.)
5.0 out of 5
"Amazing Product - Accurate Results"
Predictive Index is very accurate in describing candidates' personalities and coaching methods that would work best for employees. It is easy to us...
MP
megan p.Small-Business (50 or fewer emp.)
5.0 out of 5
"An amazing tool to take your team to the next level!"
Predictive Index is the best! It is so easy to use and has been essential for building our team starting with Design to figure out what kind of te...
JM
Jennifer M.Mid-Market (51-1000 emp.)
5.0 out of 5
"The PI is a great tool for not only interviewing potential candidates, but team dynamics also."
I like the fact that the PI generates interview questions based on the results of the candidates personal PI.

The Predictive Index Media

The Predictive Index Demo - PI Dashboard
Leverage PI's people-centric dashboard to keep a pulse on your workforce.
The Predictive Index Demo - PI Hire
View individual people insights and quickly download full reports.
The Predictive Index Demo - PI Design
Assess your team’s strategic goals and behavioral style side-by-side — so you can know where the team is suited to succeed and where they may need to stretch.
The Predictive Index Demo - Job Target
Determine whether or not a person is the right fit for a job at-a-glance with the click of a button.
The Predictive Index Demo - PI Diagnose
Find out where employees are engaged and where they're struggling with a detailed survey that includes actionable steps for improvement.
The Predictive Index Demo - Talent Optimization Technology Market Map
Easily identify which solutions help diagnose people problems, design great teams & cultures, hire purposefully, and inspire & manage people to the top of their game.
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4.7 out of 5
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698 The Predictive Index Reviews
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The Predictive Index Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for The Predictive IndexQuestion

Time to Implement
<1 day
>12 months
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48+ months
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MP
Vice President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about The Predictive Index?

Predictive Index is the best! It is so easy to use and has been essential for building our team starting with Design to figure out what kind of team we were to using it to identify who/where we needed to hire. Kat and the PI team were so helpful in getting our team set up on how to use PI. Once we got rolling, it was so easy to use. Hire has been our biggest flex of the year in our hiring process. It not only makes the hiring process a breeze and helps identify the most qualified candidates, it also provides amazing questions to use during the interview process. Additionally, Inspire has helped our team learn how to communicate with one another better and grow both individually and as a team. There has not been a day in the last year where I haven't either referred to PI or accessed it! Review collected by and hosted on G2.com.

What do you dislike about The Predictive Index?

Nothing. It has become an essential part of our team's toolbox. Review collected by and hosted on G2.com.

What problems is The Predictive Index solving and how is that benefiting you?

The hiring process, team building process, and employee individual growth. Review collected by and hosted on G2.com.

Response from Shefali Lohia of The Predictive Index

Thank you so much for the thoughtful review! We’re thrilled to hear how PI Design helped you lay the foundation for your team, and how PI Hire has been a standout part of your hiring process. It’s also great to hear that PI Inspire has supported stronger communication and growth within your team. Huge thanks to Kat and your support team for helping you get rolling—we’ll be sure to share your shoutout. We’re honored to be part of your daily workflows and excited to keep supporting your success!

TS
Riverside HR People Operations- Sr. Instructional Designer/Program &amp; Course Dev./Leadership Training
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about The Predictive Index?

I have been an analyst using the Pi tool for11 years now and I absolutely love it! I have worked with many other behavioral tools and Pi is by far the most "inclusive". Also an awesome tool for team building! I have conducted over 7000 surveys myself and absolutely love it! We have incorporated the Pi into our company culture and all of the courses that we design so Pi is becoming a way of lif for our team members and leaders... Review collected by and hosted on G2.com.

What do you dislike about The Predictive Index?

The software and platform has improved so much over the years from graphics, dowloads, and integrated capabilities. I don't really have any major complaints except for the Teams functions within the Talent Optimization tool and its tracking and reporting. Maybe allow larger Analytics team sizes up to 50? Also make connecting Pi assesments or duplicates easier. Review collected by and hosted on G2.com.

What problems is The Predictive Index solving and how is that benefiting you?

team building, building relationships, and helping individuals with their career and leadership development which then feeds into our overall succession plan. Content within the Learn platform and also our Managers are starting to learn how to coach to their team members with it. Review collected by and hosted on G2.com.

Response from Shefali Lohia of The Predictive Index

Thank you for being such a dedicated PI champion over the years—and for the incredible 7000+ surveys! We’re thrilled The Predictive Index has become such a core part of your culture and leadership development. We also appreciate the thoughtful feedback around Teams and reporting—passing it along to our product team. Thanks again for all you do to bring PI to life!

JS
President
Health, Wellness and Fitness
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about The Predictive Index?

As an internal team consultant, I appreciate the PI website - it's easy to send links to assessment takers, organize teams using folders, and run/send/download reports as needed. Very user friendly and pretty intuitive. My users really appreciate - actually, are amazed by - how much the assessment "gets them" based on only a few questions. Also the reports are quite user friendly which helps individuals increase their self-awareness and make the insights actionable for themselves and with those they work with. We have an awesome PI consultant who helps our internal team continuously improve in our understanding and delivery of the product. Review collected by and hosted on G2.com.

What do you dislike about The Predictive Index?

It is a little clunky to run/send/download reports for a group of participants. Some of the reports are too similarly named, causing confusion for users ("Management Development Report" and "Management Strategy Guide" for example..."Placard" isn't a useful title either). Personal and Management Development Guides are essentially the same, duplicative and confusing. Review collected by and hosted on G2.com.

What problems is The Predictive Index solving and how is that benefiting you?

We are using it to GENERALLY improve performers' self-awareness and team interactions...rather than to solve specific problems. We usually deliver the assessment and debriefs to intact teams. We sometimes use it in coaching individual performers. Review collected by and hosted on G2.com.

Response from Shefali Lohia of The Predictive Index

Thank you for the fantastic review! We’re so glad The Predictive Index is helping your teams build self-awareness and collaborate more effectively—and it’s great to hear your internal users are finding value in the insights. We also appreciate the feedback on report naming and group downloads—we’ll pass that along to the team. Thanks again for your partnership!

EL
Service Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about The Predictive Index?

We highly value how PI categorizes the survey into four key areas, providing a clear and comprehensive analysis of candidates' strengths and weaknesses in relation to job requirements. This tool allows us to efficiently and effectively streamline our hiring process by narrowing down our applicant pool with precision. Additionally, PI is incredibly user-friendly and seamlessly integrates into our recruitment workflow, as we utilize it for all applicants. Given its effectiveness and ease of use, we strongly recommend PI to companies seeking a reliable and data-driven approach to hiring. Review collected by and hosted on G2.com.

What do you dislike about The Predictive Index?

Only recommendation would be a full functioning App that can be used on a Phone and a Tablet. Review collected by and hosted on G2.com.

What problems is The Predictive Index solving and how is that benefiting you?

PI is instrumental in helping us acquire higher-quality candidates and make well-informed hiring decisions, ensuring we bring the right people onto our team. By leveraging this tool, we not only improve our immediate hiring outcomes but also strengthen our organization in the long run. As we continue to grow, having the right talent in place is essential for maintaining productivity, fostering a positive work culture, and achieving our long-term business goals. PI has become a crucial part of our hiring strategy, allowing us to build a strong, capable, and well-aligned team.Its helping us acuire better candidates and hiring teh right people. This benefits us long term and we grow our team. Review collected by and hosted on G2.com.

Response from Shefali Lohia of The Predictive Index

Thanks so much for the thoughtful and enthusiastic review, Edward! We’re thrilled The Predictive Index is playing such a key role in your hiring strategy and helping you build a strong, aligned team. We appreciate the suggestion about an app—it’s great feedback, and we’ll pass it along to our team. Thanks again for your continued support!

JM
Director, People &amp; Operations
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about The Predictive Index?

I love how easy to use the platform is with so many resources available to make full use of the Predictive Index. The support team is incredibly helpful as well. The tool itself is so insightful and can be used in multiple ways - from training/coaching, hiring right for the role & your team, and understanding an individual's strengths and where they can further improve and also building balanced teams and workplaces. Review collected by and hosted on G2.com.

What do you dislike about The Predictive Index?

Not a downside but there is a lot of training involved in learning how to read a PI which can make it harder for others in the organizations to have a deep level of knowledge on PI as it's usually held with the experts who have had training. Review collected by and hosted on G2.com.

What problems is The Predictive Index solving and how is that benefiting you?

Helping us find the right fit for a role, help identify succession planning and coaching tools for people managers, and how to best lead someone. Review collected by and hosted on G2.com.

Response from Shefali Lohia of The Predictive Index

Thanks for the wonderful review! We’re so glad The Predictive Index is helping your team with hiring, coaching, succession planning, and leadership development. We hear you on the training—it can take time to build deep expertise, but we’re always working to make the platform and resources more accessible across organizations. Grateful to have you in the PI community!

JT
Director of Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about The Predictive Index?

Beyond the better hiring, the PI platform helps us with better communication throughout the organization. The more you leverage the PI Platofrm and PI Learn, the more authentic the communication is between peers, managers, owners, and clients. Our PI consultant is always available to help and guide us whenever we need her. The insight into people is extremely helpful and on point. Review collected by and hosted on G2.com.

What do you dislike about The Predictive Index?

The implementation takes longer than expected. It is ALL necessary, and the more upfront work you do, the better the tool, but is is time consuming. Review collected by and hosted on G2.com.

What problems is The Predictive Index solving and how is that benefiting you?

We are a multicultural organization. Using the PI platform, specifically PI Learn, with our team has helped bridge some cultural gaps by helping people learn how to communicate the way someone else and hear. The relationship guide is priceless in our organization. Review collected by and hosted on G2.com.

Response from Shefali Lohia of The Predictive Index

Thank you for the thoughtful review! We’re so glad The Predictive Index—and especially tools like PI Learn and the Relationship Guide—have helped strengthen communication and bridge gaps across your organization. We hear you on the time commitment up front, and we appreciate your investment in making the most of the platform. It’s great to know your PI consultant has been a helpful guide along the way!

MC
HR Administrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about The Predictive Index?

The primary reason we use the PI for evaluating candidates is the accuracy of the results. It informs us about details of their character, likes/dislikes, as they relate to the job. We use it for EVERY candidate that we are considering. It's a nicely built site that is easy for me to create a new candidate profile and when needed, a job. We're not yet using the full suite of features, but considering it. Review collected by and hosted on G2.com.

What do you dislike about The Predictive Index?

We're not using the full suite yet, so, I'm unaware of all the possible features. For example, I'd be curious if they have technical skill assessments. Review collected by and hosted on G2.com.

What problems is The Predictive Index solving and how is that benefiting you?

It helps us better understand the personality and characteristics of the candidates. When we're looking at multiple candidates for one role, this information is factored in on our decision. Review collected by and hosted on G2.com.

Response from Shefali Lohia of The Predictive Index

Thanks for the great review, Monika! We’re glad The Predictive Index is helping your team make more informed hiring decisions and that the platform feels easy to use. It’s exciting to hear you’re considering exploring more features—we recommend reaching out to your PI consultant or our Support Team to learn what’s available and what might support your goals. Thanks for sharing your experience!

Verified User in Leisure, Travel & Tourism
AL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about The Predictive Index?

The Predictive Index excels in providing objective, data-backed insights into employee behavior, motivation, and cognitive abilities. The assessments—typically the Behavioral Assessment and the Cognitive Assessment—offer a comprehensive view of an individual's working style, preferences, and problem-solving abilities. This helps employers make more informed decisions regarding hiring, team dynamics, and leadership development.

Whether you’re a small business or a large corporation, PI offers flexibility. The platform provides a range of customizable features, including tailored job profiles, which can match candidates to specific roles based on their behavioral traits. Additionally, as companies grow, PI’s scalability makes it a viable solution for evolving organizational needs.

One of PI's standout features is its ability to enhance team dynamics. By identifying behavioral patterns, it allows organizations to construct more effective teams, balancing personality types, skill sets, and work styles. This results in better collaboration, reduced conflict, and increased overall productivity.

Despite the complex data analysis behind it, the PI platform is impressively user-friendly. It offers clear visualizations and actionable insights that are easy for HR professionals, managers, and leaders to interpret. This accessibility makes it easier to incorporate into existing workflows without requiring deep technical expertise. Review collected by and hosted on G2.com.

What do you dislike about The Predictive Index?

While the user interface is intuitive, mastering the full potential of PI’s suite of features does come with a slight learning curve. HR professionals or managers unfamiliar with psychometric testing may need some time to fully understand and implement the tool effectively.

PI is highly quantitative, and while this offers objectivity, it can sometimes lack the nuanced understanding that qualitative assessments (such as interviews or peer reviews) can provide. Relying solely on PI may lead to overlooking important context, such as emotional intelligence or specific job-related skills.

For smaller businesses or startups, PI's pricing may be a barrier. The platform can be pricey, especially for organizations that want to use its full suite of services, including advanced analytics and custom solutions. While the return on investment can be significant, the upfront cost may not be justifiable for all companies.

While PI is incredibly useful for many industries, it’s not a perfect fit for every organization. Businesses with highly specialized needs, or those in creative or non-traditional sectors, may find its framework less adaptable to their specific culture or recruitment processes. Review collected by and hosted on G2.com.

What problems is The Predictive Index solving and how is that benefiting you?

It has helped us hire the right people, manage our associates through employee performance issues, design teams in ways that we never thought possible, and help our employees and teams perform better than ever. Review collected by and hosted on G2.com.

Response from Shefali Lohia of The Predictive Index

Thank you for the thoughtful and in-depth review! We’re thrilled to hear how The Predictive Index has helped you hire the right people, navigate performance conversations, and design stronger teams. We truly appreciate your feedback on the learning curve and use cases for different org types—our goal is always to make PI as accessible, scalable, and adaptable as possible. We're always looking to improve, and we welcome user input—so feel free to share your thoughts with your PI consultant or our Support Team. Thanks again for sharing your experience and for being part of the PI community!

Verified User in Construction
GC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about The Predictive Index?

I really enjoyed using The Predictive Index. It was quick and easy to complete, and it gave me an accurate picture of how I see myself at work. The results were spot on and provided great insights into how others perceive me. Plus, it offered helpful tips on how I can improve my interactions with colleagues. I especially liked that it showed me how to work best with my team by highlighting areas where our results complemented each other and where they didn't. Knowing the best way to work with my teammates based on their results was super beneficial. I often refer back to it, and I appreciate that I can always schedule an appointment with my PI representative if I need further clarification on anything. Overall, it's a fantastic tool for anyone looking to grow personally and professionally! Review collected by and hosted on G2.com.

What do you dislike about The Predictive Index?

I currently do not have anything that I dislike about The Predictive Index, however, I will update this review should I come across anything in the future. Review collected by and hosted on G2.com.

What problems is The Predictive Index solving and how is that benefiting you?

The Predictive Index has been a game-changer for me at work. It has helped my team with hiring the right people, improving how our team works together, and boosting everyone's development and engagement. For me, this means a smoother, more productive work environment. I get a better understanding of my strengths and areas to improve, and I can work more effectively with my team. Plus, I love that I can always check back on my PI results and chat with a representative if I need more clarity. Review collected by and hosted on G2.com.

Response from Shefali Lohia of The Predictive Index

Thanks so much for the thoughtful and enthusiastic review! We’re thrilled to hear how The Predictive Index has supported your personal growth, team collaboration, and hiring efforts. It’s great to know you’re finding ongoing value in your results—and that you feel supported by your PI Consultant. We’re grateful to have you in the PI community!

SG
Human Resources Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about The Predictive Index?

Predictive Index helps us match the best candidates to our roles. It is very easy to use and helps make the hiring process easier! It is also used for team development providing valuable insights into how to work together and be the most effective team possible.

We definitely use the tool for more than just hiring! Review collected by and hosted on G2.com.

What do you dislike about The Predictive Index?

I haven't found any downsides to using PI. It's easy to use, easy to understand, and is not time-consuming to complete. Review collected by and hosted on G2.com.

What problems is The Predictive Index solving and how is that benefiting you?

Understanding team dynamics and how to build relationships is one of the ways PI helps us. Our team understands each others' style and how they can work best together. Review collected by and hosted on G2.com.

Response from Shefali Lohia of The Predictive Index

Thanks for the fantastic review! We love hearing how The Predictive Index supports your hiring, team development, and overall collaboration. It’s great to know PI is helping your team work better together—and that it’s become such a valuable part of your people strategy.