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4.8 out of 5
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3 The Digital Box Reviews
4.3 out of 5
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EF
Verified User in Financial Services
Small-Business(50 or fewer emp.)
What do you like best about The Digital Box?
It's a great self-serve tool. Very intuitive and cutting edge. There's a lot of self-learning as well that the bot does in terms of word recognition which is also really nice. The way ADA sets up their relationships with their customers and customer success team is also very nice. Review collected by and hosted on G2.com.
What do you dislike about The Digital Box?
Almost everything useful is a paid add-on, even data API for better reporting. There's no high level overview in terms of a process flow chart or anything of that matter to view all of your conversation flows at once visually. The reporting also leaves much to be desired. For much of it you need custom reports but those aren't offered. Only a suite of out of the box reports which are limited in usefulness. High cost. Review collected by and hosted on G2.com.
PS
Potnuru S.
Software Engineer
Enterprise(> 1000 emp.)
What do you like best about The Digital Box?
It have a very nice interface and good number of options which will make it Interesting to use Review collected by and hosted on G2.com.
What do you dislike about The Digital Box?
Some small technical glitches make it like that Review collected by and hosted on G2.com.
AM
Verified User in Marketing and Advertising
Mid-Market(51-1000 emp.)
What do you like best about The Digital Box?
The integration is the power of this tool. To create, plan and track all the activities you do on several channel in one single tool is the key point of this tool. Review collected by and hosted on G2.com.
What do you dislike about The Digital Box?
At the moment is not possible to manage paid campaign on Facebook or other social network into it. Review collected by and hosted on G2.com.
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