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58 TextUnited Reviews
Overall Review Sentiment for TextUnited
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Can load multiple languages
Automatically transfers to translator in easy to cope with segments
All translations in one place
Synchronises with Zendesk Review collected by and hosted on G2.com.
Slow
Can't delete or archive Zendesk projects
On hold status doesn't stay i.e. you have to put on hold again to edit an on hold task
Common error in the translated segments - the machine translation seems to move spaces around words with tags. (Makes report too bulky).
Email notifications display user names as Surname Forename (backwards)
Article names in Zendesk projects (in addition to article IDs)? Was working then stopped, back to just ID no.
In file-based projects, filter by "Created by me" and the results also show projects by others. Seems to show only other projects that are multi-lingual. Those show but cannot be opened (no ownership). Same across all users.
Once your user is unticked as a translator, it still assigns you and generates a task for you.
Apostrophe and quotes (' ") are not correctly translated. E.g. in French Winner Flex : Qu'est-ce que la fonction tableau blanc ? Should be Qu'est-ce que…. Review collected by and hosted on G2.com.
The machine translations are generally good. Review collected by and hosted on G2.com.
The browser is too slow, and you can't bulk change projects such as put on hold. You are not able to use TU to translate English (Gb) to English (USA) suitably using the terminology and machine translation. Review collected by and hosted on G2.com.
Ease of machine translation - it's speedy and addresses multiple types of documents (excel, PPT, word, etc). Review collected by and hosted on G2.com.
I often come across a word count issue and projects are stalled due to it. We don't have a good sense of volume and when we'll need to use the software, so it's harder to predict and sometimes puts us in a jam. That's not a TextUnited issue though, just predictability and frequency of use on our end to be better prepared with the right level of account. Customer Service at TU is always helpful. Review collected by and hosted on G2.com.
Super easy interface, front-end translating in several languages, easy machine translation! Super nice support team - they seem to care a lot about their individual customers! Review collected by and hosted on G2.com.
It is not yet possible to translate content for logged-in users like courses. If that would be possible, it will be without a doubt the number 1! Review collected by and hosted on G2.com.
Translation services and ease of use. They will take an export file from Storyline and quickly translate it according to our instructions. Review collected by and hosted on G2.com.
There is nothing I dislike, except for this too long survey. Review collected by and hosted on G2.com.
Application has rich functionality and a good API to be used in integrations. Good service from customer success team. Review collected by and hosted on G2.com.
Application is very slow. It takes a long time to view projects etc. Today it took me over 50 secs to load the first page which lists my projects. Review collected by and hosted on G2.com.
translation memory, help to track older translation; also like add a term, help to unify names, etc. Review collected by and hosted on G2.com.
Couldn't type Chinese well in the Safari browser is an often complaint from Mac users. Review collected by and hosted on G2.com.
