Textmagic Pros and Cons

Can copy and paste from my desktop and sending texts are much quicker, we use it for businss Review collected by and hosted on G2.com.

Can't send and receive images, photos, etc and don't believe that the person who replies understands that and there should be a message back to them saying failed or unable to send/ receive photos, we are constantly telling people this. Would be good if this feature was enabled, we are automotive business so pictures of parts, rego's kms, would be good Review collected by and hosted on G2.com.

For my small eyecare practice, other options are not cost-effective. Text Magic has enabled us to text our patients for appointments, communications, etc. We use the templates extensively, so my staff time is small. Patients love it, my staff loves it, I love it! Review collected by and hosted on G2.com.

We had some issues when the 10DLC system went down, and we had to pay an extra $10 a month for a toll-free number. Review collected by and hosted on G2.com.

The History is great, with the ability to Edit and send an SMS makes it quick to create and send new messages. Review collected by and hosted on G2.com.

Occassionally the SSO integration or similar affects my login, although this appears resolved for the last few months. Review collected by and hosted on G2.com.

I like it because it's easy to operate, quick, and not complicated. Review collected by and hosted on G2.com.

Recharging seems inconvenient, and sometimes it requires manual review, which is extremely inconvenient. Review collected by and hosted on G2.com.

Previously enjoyed the ability to text from our landline number. Review collected by and hosted on G2.com.

They changed their functionality to be able to text from landline numbers, never informed us, and continued to charge us despite our texts failing for 6+ months. Review collected by and hosted on G2.com.

We are all able to log in and see all the text corresponce with clients/leads Review collected by and hosted on G2.com.

It is super easy to have a a text go to unread as the function doesnt require a double click, only to have it be open and if you are still in the text on your desktop from the time before and theyu reply it will show as read, we occassionally miss texts Review collected by and hosted on G2.com.

Textmagic makes sending texts easy. We use it for alerting both for infrastructure issues as well as any potential building emergencies. Review collected by and hosted on G2.com.

There really isn't anything I dislike. I don't want to make something up just to have something here. Review collected by and hosted on G2.com.

Being able to setup geoups of contacts combined with templates and automated recurring messages turbo charge customer communications Review collected by and hosted on G2.com.

Previously being isolated from other methods like whats app but even this has now been resolved with new additions Review collected by and hosted on G2.com.

It's simplicity. Sending a message is incredibly simple. Just input the number (which autoformats), type your message and hit send. Programming messages and scheduling them to be sent at a later date/time, is also very easy. What is most useful, is the ability to upload pre-written messages that are saved in a library. These messages are then easily sent to new contacts or those in our Saved Contacts. Finally, its very inexpensive and doesn't require any contracts! Review collected by and hosted on G2.com.

Can't send messages to emails. Which, I know, this is "Text"Magic and not "Email"Magic, but the ability to send a short, text-only message to an email would be ideal. Review collected by and hosted on G2.com.

Its easy to use and manage, and can be txt messaging and video calls used for bo Review collected by and hosted on G2.com.

Sometimes the link does not connect but you are still charged for Review collected by and hosted on G2.com.