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111 Textmagic Reviews

4.3 out of 5
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111 Textmagic Reviews
4.3 out of 5
111 Textmagic Reviews
4.3 out of 5

Textmagic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TextmagicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JG
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Textmagic?

Easy to upload data and operate. Transparent as it relates to cost. Very user friendly Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Time zone challenges with tech support. Had to wait for a response. Review collected by and hosted on G2.com.

Aubrey T.
AT
Agent/Consultant
Insurance
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Textmagic?

It's a very organized and easy template for everyone to use Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

I haven't quite found anything about Textmagic that we dislike! Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Textmagic?

I was hoping for a smooth experience like id had before. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

It wasn't until AFTER I spent the money and sent the messages (that were never delivered) that I learned about the FCC rules for mass texting. No apologies, No refund. No assistance to help make the message compliant. It was a time-sensitive issue and I got zero use out of the money and time I spent. Review collected by and hosted on G2.com.

Response from Alexa Lemzy of Textmagic

Thank you for sharing your feedback with us. We apologize for any inconvenience caused. In 2023, we sent out multiple email announcements to all our users, explaining the regulatory changes that were implemented industry-wide.

Please note that Textmagic is a text messaging platform, and we do not have control over local carrier regulations. If text messages are sent from non-compliant numbers, they will be rejected free of charge. If you are facing any issues regarding this, please get in touch with our Textmagic support team. We will investigate it with the highest priority and provide a full refund if necessary.

AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Textmagic?

Large number of Technical functions and design make the service amazing. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Nothing really but perhaps a few features could be tweaked but support is good and they look at isssues. Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Textmagic?

We have tried several texting systems for our patients as this is hands down the easiest, simplest and has saved our clinic time. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

I really can't think of anything other than it took us too long to find TextMagic! Review collected by and hosted on G2.com.

MH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Textmagic?

Text Magic is so easy to use. I can send a text to all of my employees or just employees in certain groups that I've created. One of the most important tools I use for communication. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

I would like to be able to turn off replies. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Textmagic?

Easy and good value communication with clients via my email client to/from their mobile phone Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

There is nothing I can think of to dislike Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Textmagic?

We chose Textmagic because it works well with Make.com, and has a good mobile app. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

The pricing has become too high, in addition, there's a $2 fee each time you add credits to your count by the credit card company. Review collected by and hosted on G2.com.

Response from Alexa Lemzy of Textmagic

Thank you for your feedback. We’re glad to hear that Textmagic works well with your automation tools and that you’re enjoying the mobile app. We understand your concerns about pricing and wanted to note that, unfortunately, we don’t have control over additional bank charges like credit card fees.

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
(Original )Information
What do you like best about Textmagic?

The service is OK, but nothing we can't get elsewhere Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

After 16 years of loyalty you gave us a massive price rise which made me look elsewhere. In the end I got the same for less and better support. Review collected by and hosted on G2.com.

Brittany C.
BC
VP of Sales
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Textmagic?

Very convenient to use. The best option that I found. It came recommended by someone else, and I see why. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Not sure. I'm happy with TextMagic and will continue use. Review collected by and hosted on G2.com.