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Textmagic Reviews & Product Details

Verified User in Consumer Electronics
TC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Textmagic?

I like it because it's easy to operate, quick, and not complicated. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Recharging seems inconvenient, and sometimes it requires manual review, which is extremely inconvenient. Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

It has played a significant role in the global expansion of our company. I hope we aren't too strict with our corporate users, as we need a relatively flexible promotion system. Of course, we will adhere to rules and regulations, and all of this is under the premise of compliance with the law, allowing us greater freedom within that framework. Review collected by and hosted on G2.com.

Textmagic Overview

What is Textmagic?

Textmagic is an all-in-one business text messaging platform that empowers 30,000+ companies of all sizes to send mass texting campaigns, manage two-way conversations, and automate notifications—all from one easy-to-use interface. With powerful communication features such as scheduled messaging, customizable templates, contact management, advanced reporting, and WhatsApp integration, Textmagic allows you to reach customers worldwide with just a few clicks. For businesses looking to integrate text messaging into their existing systems, Textmagic offers a comprehensive SMS API tool that allows companies to add messaging capabilities to their websites easily. Our platform can also be connected with 1,000+ apps—such as the Google Workspace suite and various CRMs—via Zapier, enabling no-code automation that enhances workflows seamlessly. Try Textmagic for free by visiting www.textmagic.com and registering for a trial.

Textmagic Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

The all-in-one solution for all your business texting needs - marketing campaigns, two-way SMS chats, reminders, notifications, and internal staff communication.

How do you position yourself against your competitors?

What makes Textmagic stand out the most among its competitors is the product’s ease of use. The fully self-service platform allows users to get started in just a few minutes, even with no previous experience. And, if support is needed, our customer service team is always available to assist.

Textmagic offers flexible pricing options, including both pay-as-you-go and monthly plans. For businesses with higher messaging volumes, our product also supports integrations with popular providers like Twilio or Vonage.


Seller Details
Seller
TextMagic
Company Website
Year Founded
2001
HQ Location
Tallinn, Harju
Twitter
@textmagic
4,667 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
Description

TextMagic is an SMS company with over
0 years of experience in helping businesses improve communications and mobile marketing. We provide a popular SMS text messaging service used by businesses worldwide (the USA, UK, Canada & Australia). The tool makes it easy to send notifications, alerts, reminders, confirmations, and SMS marketing campaigns. Every month we send 15.
M text messages, the average monthly delivery rate is 98.4%, we have
0.5K monthly active business users, our average rating on review websites is 4.9 stars.


Priit V.
PV
Overview Provided by:
CEO of TextMagic (We are hiring!)

Recent Textmagic Reviews

Verified User
T
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Currently, I'm finding it very convenient to use."
I like it because it's easy to operate, quick, and not complicated.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Works well with Automation tools, but has become very pricey"
We chose Textmagic because it works well with Make.com, and has a good mobile app.
AN
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Changed their functionality with no notice and continued to charge us"
Previously enjoyed the ability to text from our landline number.
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0 people requested security information

Textmagic Media

Textmagic Demo - Send texts online with our web app
Compose and send texts online from the web to anywhere in the world.
Textmagic Demo - Organize contacts and lists
Import contacts and manage lists all through your Textmagic account.
Textmagic Demo - Textmagic two-way SMS chat
Send and receive instant text messages with our online SMS chat.
Textmagic Demo - App for iOS & Android
Quickly send and receive texts, create lists and contacts, manage your campaigns on the fly using your mobile phone.
Textmagic Demo - SMS surveys from the Textmagic app
Send text message surveys and collect feedback with our easy-to-use, yet powerful, SMS survey tool.
Textmagic Demo - 10DLC & Toll-free numbers
Register a toll-free or 10DLC number to ensure deliverability of your SMS campaigns.
Answer a few questions to help the Textmagic community
Have you used Textmagic before?
Yes

Video Reviews

110 out of 111 Total Reviews for Textmagic

4.3 out of 5
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110 out of 111 Total Reviews for Textmagic
4.3 out of 5
110 out of 111 Total Reviews for Textmagic
4.3 out of 5

Textmagic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TextmagicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AH
Office Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Textmagic?

Can copy and paste from my desktop and sending texts are much quicker, we use it for businss Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Can't send and receive images, photos, etc and don't believe that the person who replies understands that and there should be a message back to them saying failed or unable to send/ receive photos, we are constantly telling people this. Would be good if this feature was enabled, we are automotive business so pictures of parts, rego's kms, would be good Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

In above question I said phone verification but am not sure that actually applies, I just use it to communicate with my customers in an efficent way, they can reply to messages over the weekend and after hours without interuppting my non work time

Customer communication, easy, quick, if they don't have a vociemail service Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Textmagic?

For my small eyecare practice, other options are not cost-effective. Text Magic has enabled us to text our patients for appointments, communications, etc. We use the templates extensively, so my staff time is small. Patients love it, my staff loves it, I love it! Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

We had some issues when the 10DLC system went down, and we had to pay an extra $10 a month for a toll-free number. Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

Since starting to use Textmagic, our no-show rate has gone down significantly. This helps our bottom line. Review collected by and hosted on G2.com.

Kevin M.
KM
Support Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Textmagic?

The History is great, with the ability to Edit and send an SMS makes it quick to create and send new messages. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Occassionally the SSO integration or similar affects my login, although this appears resolved for the last few months. Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

We use to share passwords with End users, rather than insecure emails. Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Textmagic?

Previously enjoyed the ability to text from our landline number. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

They changed their functionality to be able to text from landline numbers, never informed us, and continued to charge us despite our texts failing for 6+ months. Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

None at the moment Review collected by and hosted on G2.com.

Response from Alexa Lemzy of Textmagic

We’re sorry that this feature is no longer available due to technical limitations. Please contact our support team, and we’d be happy to assist you and arrange a refund. We appreciate your feedback and apologize for the inconvenience caused.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Textmagic?

We are all able to log in and see all the text corresponce with clients/leads Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

It is super easy to have a a text go to unread as the function doesnt require a double click, only to have it be open and if you are still in the text on your desktop from the time before and theyu reply it will show as read, we occassionally miss texts Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

have cnetral contact with leads and clients Review collected by and hosted on G2.com.

KN
Director of Information Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Textmagic?

Textmagic makes sending texts easy. We use it for alerting both for infrastructure issues as well as any potential building emergencies. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

There really isn't anything I dislike. I don't want to make something up just to have something here. Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

We needed a solution that would take email alerts and generate texts. Textmagic solved this for us. We simply send an email to the appropriate Textmagic address and it generates texts to the people designated. We use this for issues within our infrastructure as well as potential issues in our building. I can send very specific texts to only those designated. Changing recipients and groups is super easy. It's also VERY affordable. Review collected by and hosted on G2.com.

PA
MD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Textmagic?

Being able to setup geoups of contacts combined with templates and automated recurring messages turbo charge customer communications Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Previously being isolated from other methods like whats app but even this has now been resolved with new additions Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

Constant quick communication with clients Review collected by and hosted on G2.com.

Ray M.
RM
Research Assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Textmagic?

It's simplicity. Sending a message is incredibly simple. Just input the number (which autoformats), type your message and hit send. Programming messages and scheduling them to be sent at a later date/time, is also very easy. What is most useful, is the ability to upload pre-written messages that are saved in a library. These messages are then easily sent to new contacts or those in our Saved Contacts. Finally, its very inexpensive and doesn't require any contracts! Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Can't send messages to emails. Which, I know, this is "Text"Magic and not "Email"Magic, but the ability to send a short, text-only message to an email would be ideal. Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

Problem reaching clients via SMS text easily, economically, and without a contract. TextMagic checks all of these boxes. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Textmagic?

Its easy to use and manage, and can be txt messaging and video calls used for bo Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Sometimes the link does not connect but you are still charged for Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

ease of use and connecting to customers Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Textmagic?

I appreciate that I can have a text number to contact my clients through the computer that keeps a thread of the chat like a cell phone would. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

I would love if I could choose which number I am sending through so my clients could call the text number and reach me through my teams number. I also don't like that a longer text costs more - it feels a bit like early cell phones and we've grown past that. Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

Being able to contact clients to schedule who would otherwise not check email or answer the phone Review collected by and hosted on G2.com.