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Text-Em-All Reviews & Product Details

Verified User in Legal Services
AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Text-Em-All?

The best part of Text-Em-All is the ease of use for myself as well as my employees. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

The only thing I dislike Text-Em-All is their mobile app does not have all the features of the website. Review collected by and hosted on G2.com.

What problems is Text-Em-All solving and how is that benefiting you?

We are able to create a mass text for all of our employees for emergency sistuations. Review collected by and hosted on G2.com.

Text-Em-All Overview

What is Text-Em-All?

Text-Em-All is a purpose-driven mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. The company fosters a strong culture and values, focusing on greatness over growth and putting people above profit. Text-Em-All is committed to being a joy to do business with, offering a user-friendly platform for organizations of all sizes while refusing to deliver political or promotional messages. The team at Text-Em-All is dedicated to creating a positive work environment, emphasizing compassion, authenticity, and shared excellence.

Text-Em-All Details
Product Website
Languages Supported
English
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Product Description

Send important alerts, notifications, and reminders in just minutes with our automated messaging service.

How do you position yourself against your competitors?

In an industry people love to hate, Text-Em-All decided to be different by being a values-driven organization. Our strategic plan is to make customers and employees happy, and our culture is our competitive advantage. Our purpose is to have a positive impact on those around us. For us, that means being a joy to do business with. We take great pride in our fantastic customer support, easy-to-use interfaces, transparent pricing plans, and being a trustworthy partner for our customers. We've been providing mass messaging services since 2005 to small, medium, and enterprise organizations across various industries. Calling or texting, we've got you covered.


Seller Details
Company Website
Year Founded
2005
HQ Location
Frisco, TX
Twitter
@TextEmAll
1,472 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
Description

Text-Em-All is a mass messaging platform that delivers personalized, informational, and emergency messages to large groups. As a purpose-driven company, Text-Em-All fosters a strong culture and values, focusing on greatness over growth and putting people above profit. Text-Em-All is committed to being a joy to do business with, offering a user-friendly platform for organizations of all sizes while refusing to deliver spam or political messages. The team at Text-Em-All is dedicated to creating a positive work environment, emphasizing compassion, authenticity, and shared excellence.


Ron K.
RK
Overview Provided by:
Director of Marketing

Recent Text-Em-All Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Text-Em-All is very easy to use and effective for sending mass texts."
The best part of Text-Em-All is the ease of use for myself as well as my employees.
RS
ryan s.Mid-Market (51-1000 emp.)
5.0 out of 5
"Love the service -- perfect fit for our company!"
We love the pay by text feature. We only use this for emergencies, primarily weather related issues and have no need to be paying monthly all year.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"It was an effective way to communicate to a large group and then collate responses."
Efficiency! Saved me a lot of time and work.
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Text-Em-All Media

Text-Em-All Demo - Text-Em-All Create Broadcast
Text-Em-All Create Broadcast
Text-Em-All Demo - Text-Em-All - Contacts
Text-Em-All - Contacts
Text-Em-All Demo - Text-Em-All User Interface
Text-Em-All User Interface
Text-Em-All Demo - Text-Em-All Broadcast Details
Text-Em-All Broadcast Details
Text-Em-All Demo - Text-Em-All Contact Management
Text-Em-All Contact Management
Text-Em-All Demo - Text-Em-All Inbox
Text-Em-All Inbox
Play Text-Em-All Video
Play Text-Em-All Video
Play Text-Em-All Video

Official Interactive Demo

Text-Em-All demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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Video Reviews

775 out of 776 Total Reviews for Text-Em-All

4.8 out of 5
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775 out of 776 Total Reviews for Text-Em-All
4.8 out of 5
775 out of 776 Total Reviews for Text-Em-All
4.8 out of 5

Text-Em-All Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Text-Em-AllQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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PR
Director of IT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Text-Em-All?

My organization was looking for an out-of-band, emergency contact system. Most products that I looked at had fee structures that included monthly fees. This is a product that we hope we never have to use. The most helpful feature of Text-Em-All is that you can purchase credits that never expire. If we have an emergency in 6 months or 6 years, we will be ready to go and be able to text all our employees. Setup was easy and their support was very helpful when I had questions about the necessary documentation. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

I can't think of anything I dislike about the product. Review collected by and hosted on G2.com.

What problems is Text-Em-All solving and how is that benefiting you?

It is providing the ability to contact our employees during an emergency. We are a small non-profit and being able to avoid ongoing monthly fees, is a huge benefit for us. Review collected by and hosted on G2.com.

Response from Kaitlyn Orred of Text-Em-All

Hi Phil, Thank you for the great review! We're happy to hear that our Credits plan is working well for your emergency communication and that our support team was helpful during setup. Thank you for choosing Text-Em-All!

JG
Research Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Text-Em-All?

Text em all has been a great service addition to my team's research study. It has allowed us to reach hundreds of participants with a simple easy to use mass text message. Some of the best features from this service are the ability to schedule text messages for a later time, call forwarding to a different phone number, the option to upload a CSV file with contacts, the ease of use, and the fast customer service from text em all. Any issues I have they are quick to resolve the issue or provide any suggestions. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

I cannot really think of any downsides to text em all pertaining to our study needs. Everything we need has been met or exceeded by text em all. Review collected by and hosted on G2.com.

What problems is Text-Em-All solving and how is that benefiting you?

Text em all has helped our study reach hundreds of participants through single mass text messages. Before our team used to individually text message participants. Now we are able to reach them all with a "broadcast." This has saved our team a lot of time. Review collected by and hosted on G2.com.

ES
Production Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Text-Em-All?

It was so quick to implement Text-Em-All into our work flow and easy to get our first message out all the entire contact list. I love the feature to schedule future campaigns so you can set it and forget it, especially for event management.

It's simple to review metrics once the message is sent or cancel/change a campaign as needed. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

When users are added to a contact group they will not autmatically be added to any messages that are already scheduled for that group, so you can't send the campaigns too far in advance. Review collected by and hosted on G2.com.

What problems is Text-Em-All solving and how is that benefiting you?

We can quickly communicate with our staff and texts are read and responded to much quicker than emails. Review collected by and hosted on G2.com.

Response from Kaitlyn Orred of Text-Em-All

Hi Emily, Thank you for the great review. We're so glad we're helping you with event management and team communication! Thank you for giving us feedback on adding new contacts to scheduled campaigns. I've shared it with our product team to help improve our platform.

Thank you again for taking the time to leave us a review!

Douglass  V.
DV
Property Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Text-Em-All?

You can customize any message and set the time/date you'd like it to go out. You can also import your contacts to make it easy! Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

The only thing I can think of is the cost of customized/own message versus computer reading the message. Review collected by and hosted on G2.com.

What problems is Text-Em-All solving and how is that benefiting you?

I am a property manager, so anything that needs to go out (emergency or hazard), makes it so easy for me! If roads are shut down, hazards in the community. Any communications to get out ASAP and to everyone in a timely manner, I use text-em-all Review collected by and hosted on G2.com.

Laurie C.
LC
Strategic Communications Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Text-Em-All?

Text-Em-All was a great choice for our school! It was easy to use and helpful for communicating the details of our alumni event. We were able to import numbers and share details quickly. We would recommend this service! Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

We did not encounter any issues while using Text-Em-All. Review collected by and hosted on G2.com.

What problems is Text-Em-All solving and how is that benefiting you?

We were searching for a service that would make communication with a large group easy. We were able to send event details and reminders to those who were attending our event. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Text-Em-All?

It is very easy to use. It was very easy to import employee information to get it set up. It does not take a lot of time to create or send a message. You are able to tell quickly the results of each call made. If I ever have any questions, I just send an email to support and they respond quickly. We use to notify all employees or just groups of employees of important notifications. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

The only doenside is that the message you create must be at least 10 seconds long. Review collected by and hosted on G2.com.

What problems is Text-Em-All solving and how is that benefiting you?

It allows us to notify all or groups of employees regarding important notifications especially weather or emergency notifications. Review collected by and hosted on G2.com.

Michele R.
MR
Owner/administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Text-Em-All?

real time communication with my clients and how easy it is to use. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

The fact that I got charged more for using the app even though I am messaging the same clients over and over again. I didn't see this as very fair Review collected by and hosted on G2.com.

What problems is Text-Em-All solving and how is that benefiting you?

Communoicating with my clients gives them a sense of ease and they are able to continue working knowing their cildren are safe. Review collected by and hosted on G2.com.

RS
Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Text-Em-All?

We love the pay by text feature. We only use this for emergencies, primarily weather related issues and have no need to be paying monthly all year. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

none! very easy to use. doesnt need to have any dislikes Review collected by and hosted on G2.com.

What problems is Text-Em-All solving and how is that benefiting you?

dont want to pay monthly year round. pay by texts is the way to go for our company sending limited texts per year Review collected by and hosted on G2.com.

Veltria R.
VR
CFO/CTO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Text-Em-All?

The system is very intuitive and easy to use. We needed it to send out a bulk message to our patrons for a canceled show and it worked great and fast. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

It takes a bit for the texting to get approved. Review collected by and hosted on G2.com.

What problems is Text-Em-All solving and how is that benefiting you?

Being able to contact hundreds of patrons in a short amount of time is worth every dollar spent. Review collected by and hosted on G2.com.

CP
Site Coordinator at the FSSY THRIVE Afterschool Program
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Text-Em-All?

I love that I can send a mass text blast to all my stakeholders in the THRIVE Afterschool Program. Customer service is also extremely kind and helpful! I don't have to wait long to be assisted. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

I wish we had more characters to send longer messages within our plan. Because we are a non-profit it's difficult to upgrade our plan as we are government funded through grants. I also wish special characters were not extra credits as it is not cost-effective to communicate with our Spanish-speaking contacts in a gramatically correct manner (using accents and other special characters). Review collected by and hosted on G2.com.

What problems is Text-Em-All solving and how is that benefiting you?

Because of Text-Em-All, I can simply send a mass text blast instead of calling each person, which is very time-efficient. Also, our stakeholders (parents/guardians) are more likely to respond to text messaging sent to their phones rather than emails. This platform allows us to market our afterschool services and events to parents as well as any emergency notifications such as school closings, inclement weather, and lockdowns/drills/evacuations very simply. Parents and school administrators thus have increased trust in our program and ability to communicate in an appropriate window of time. Review collected by and hosted on G2.com.