Tenna Pros and Cons

Tenna's customer support team is always ready and available to assist. They listen to the problems and always strive for an accurate solution. When solutions were not present right away, our concerns were then moved into the improvement cycle. Review collected by and hosted on G2.com.

The initial sales process set up some inaccurate expectations that placed an extra burden on the excellent customer support team. The maintenance suite is a bit light. Review collected by and hosted on G2.com.

I like the fact that I can track all assets in one place vs having to use multiple providers for the same information. Review collected by and hosted on G2.com.

How many apps on devices are needed for the field employees to do thier job. Review collected by and hosted on G2.com.

When trackers work they are helpful. The Info that you can store is also helpful. Review collected by and hosted on G2.com.

Cannot get help when trackers fail. Units not in correct location due to tracker failure. Review collected by and hosted on G2.com.

Tenna provides us with informative reports. Review collected by and hosted on G2.com.

As a new employee with my company, I have not experienced anything negative at this time. Review collected by and hosted on G2.com.

Being able to located our assets in real time across our jobsites. It saves us time making phone calls to our Superintendents when needing to coordinate equipment moves. Review collected by and hosted on G2.com.

The QRcode tags that are attached to the buckets are not very resilient and are hard to read once an excavator bucket has been operated for a while. Another way of mounting the tags would be a great improvement. Review collected by and hosted on G2.com.

Use of the app

Customer service and fleet management Review collected by and hosted on G2.com.

Sometimes customerservice is slow finding dealers to work on vehicles Review collected by and hosted on G2.com.

The whole process, from the initial call to the implementation of assets and trackers, has been a breeze with the help of Justin and Josh. They really work along side of you to make sure you are ready to go come install day. Review collected by and hosted on G2.com.

Haven't had a single issue so I can't say I dislike anything. They really have gone above and beyond for us. Review collected by and hosted on G2.com.

Asset location history / trip history and the maintenance logs. Review collected by and hosted on G2.com.

Asset tend to go offline more than they should. Then come back online. Review collected by and hosted on G2.com.

Tenna is a great way for us to track our company fleet vehicles and equipment, so we can properly log the usage. Review collected by and hosted on G2.com.

There is not anything about Tenna that I dislike Review collected by and hosted on G2.com.

Being able to see where all assists are at at any given time. Review collected by and hosted on G2.com.

Trainings haven't gone as planned and been confusing. Review collected by and hosted on G2.com.