Tenna's work order system along with telematics information has allowed us to centralize and modernize the managment of our equipment fleet. Prior to using Tenna, everything was very manual and paper based. Tenna has given visibility to all parties including project staff to understand the status of the equipment including work orders, inspections, locations, etc. Review collected by and hosted on G2.com.
Tenna's software is constantly evolving which is a good thing. Some additional ease of use enhancements surrounding user management and rental equipment managment would be helpful. Review collected by and hosted on G2.com.
41 out of 42 Total Reviews for Tenna
Overall Review Sentiment for Tenna
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I believe the most helpful things with Tenna are the QR codes. They are simple and easy to use plus when an EQ number has been worn off you can scan the QR code to find it in the system. Review collected by and hosted on G2.com.
I have had a few times where I was transferring equipment to another location, and it would not allow me to click on the site box. Review collected by and hosted on G2.com.
Maintenance has been a game changer for our company. We are able to have field employees enter requests and let the shop know what is wrong. It has really helped our communication and efficiency when sending out field mechanics. We have been able to send our mechanics to the jobs that really need the help. I love that Tenna takes customers comments and makes changes. I have seen awesome updates based on what I have asked for in the past 3 years. They really go care about the customer and the customers needs. Review collected by and hosted on G2.com.
We would love the ability to remotely turn off equipment. Review collected by and hosted on G2.com.
User -friendly, detailed asset tracking, super great customer service! Tenna has created an asset managment system that allows full control for the users. You can manage your equipment, keep track of your maintenance records, create work orders, manage all your assets, and the list goes on! Also, very important to note: this platform is very user friendly, and easy for our crew in the field to use. Superior customer service, and very creative development team who listens to the customers for recommendations or changes to the app. Review collected by and hosted on G2.com.
You cannot change the "available or in use status" on the PHONE app- only online.
It is limited on the dashboard for customization options. Review collected by and hosted on G2.com.
Be able to see everything in one place a not have to go to different web sites to collect information Review collected by and hosted on G2.com.
1- When a maintenance request is submitted by the field or a mechanic and you what to create a work order you have to put all the information in to make the work order. The information from the request should be transfer automatically to the work order with the option to edit the information.
2-When a maintenance request is created for a repair or a pm everything get mix and you loose track of the repair. I thing the should be a tab for PM and tab for repairs. this will give the option to shoose what we want to see at the moment. Review collected by and hosted on G2.com.
Tenna is very easy to navigate trough. Has tons of features that help mange our equipment maintence. Review collected by and hosted on G2.com.
Tenna needs some upgrades to help with filters. Our company has sent a list over of upgrades we would like to see. to many to list here. Review collected by and hosted on G2.com.
Tenna's platform is easy to navigate. Users can easily track equipment locations, maintenance, and easily pull up necessary info. The team at Tenna is helpful addressing issues and feedback is valued. Review collected by and hosted on G2.com.
Hardware could last longer, but when replacements are needed they tend to come with improvements. Review collected by and hosted on G2.com.
