Telnyx CPaaS Reviews & Product Details

The simplicity and ease of use with the Telnyx system has been so refreshing.

We needed a SIP Trunk and channels and within 10 minutes of signing up to Telnyx we had a Trunk and Channels up with a phone number.

Porting our exisiting numbers was also easy, and within a few weeks we had our numbers on the system.

Everytime we have reached out to the Support or Billing Teams @ Telnyx they have responded quickly and always answer any questions, no matter how abstract they can be at times.

We are only using a few of the available features of Telnyx, but so far we are more than happy with it all. Review collected by and hosted on G2.com.

So far we have found no downsides or have any complaints with using Telnyx, although we have only been using it 4 months. Review collected by and hosted on G2.com.

Telnyx stands out as a powerful Communications Platform as a Service (CPaaS) easy to use solution that delivers exceptional global connectivity and developer-friendly infrastructure. The platform provide us with Extensive international phone number inventory, Comprehensive, well-documented programmable APIs at a very Competitive price. Their customer support are alway available and redy to assist all the way. Review collected by and hosted on G2.com.

While its easy to setup it requires an initial configuration. Review collected by and hosted on G2.com.

I am a developer moving from another platform. Twillo.

1. The dashboard is a massive improvement and is very easy to use and understand what is going on.

2. The prices are better.

3. I was able to get support qucikly

4. Dedicated developer slack channel which made getting extra support better

5. Fast resolution of an Carrier issue I faced

6. Decent doccumentation so easy to implement Review collected by and hosted on G2.com.

While support was quick. I felt the first person I spoke to gave me some information about the issue at hand. However, was dissmissive that it was a fault I would consider to be within their remit. With the attitue of "we did our part, its not our fault the SMS message didn't arrive". <- When it was resolved, someone else did mention the action plan as to how to prevent this issue being again.

However, finding different support channels was easy and I managed to get a resolution in place.

No reimbursement or acknowledgement of the credits that failed. (Not that fussed given it was a small amount of credits actually used as I identified the error quickly) Review collected by and hosted on G2.com.

Telnyx has been a game-changer for our communication needs. The platform is reliable, easy to navigate, and offers excellent features at competitive rates.

While setting up 10DLC can be a complex process, the Telnyx tech team made it much easier. They were incredibly knowledgeable, patient, and guided us step-by-step to ensure compliance and proper configuration. Their support made a difficult setup process manageable and stress-free.

We also appreciate their transparent pricing and robust API integrations, which have allowed us to scale our messaging and voice services seamlessly. Highly recommended for any business seeking a dependable and innovative communication partner! Review collected by and hosted on G2.com.

Telnyx offers a lot of great features and reliable services, but the 10DLC setup process was more complicated than expected. It required multiple steps and detailed compliance requirements that were frustrating to navigate initially. Review collected by and hosted on G2.com.

I never had an easy platform to paly around with and guess what you have an API for everything so if you want to automate this, you can do so easily. Their support is perfect as they route your chat to the relevant team and your issues are totally solved and you get an answer at the end with what you are asking for. I'm getting jelous as we need this support in our team as well :). Review collected by and hosted on G2.com.

I couldn't find any bug till now as I digged in all their platform and their APIs and they all work perfect :) Review collected by and hosted on G2.com.

I have only ever had minor issues when using the Telnyx platform, and any issues I've ever had have been resolved quickly by reashing out to support. I use SIP Trunking, messaging and IOT services and they've all been extremely simple to integrate with my platform. Implementation with my own internal tools was a snap and I use it everyday. Review collected by and hosted on G2.com.

Telnyx is unable to guarantee data sovereignty within Canada for some data, but it is mostly inconsequential, likely why they're unable to make the aforementioned guarantee Review collected by and hosted on G2.com.

I needed a local number with quick setup and I was live in minutes. When I had a question the team on chat gave me the right answer first time. I I use the service a lot for my business . The level of custom features I can add is great. I have even integrated it with an existing system we have. Review collected by and hosted on G2.com.

The only downside is that having paid a lot each much for numbers from another carrier I am annoyed I didnt find this sooner. Review collected by and hosted on G2.com.

We use Telnyx for our voice agents. Their infrastructure has been rock solid, and they've integrated nicely with LiveKit and other vendors. HD voice is an awesome feature, and being able to do things like buy phone numbers programmatically has helped us scale.

Best though is their customer support - even when we were a tiny and new customer, they were incredibly responsive and effective. As we've scaled, their support has remained excellent. Review collected by and hosted on G2.com.

Generally it's been great. We haven't run into any major problems. The big question mark for us is expanding internationally with them, which we haven't tried yet. Review collected by and hosted on G2.com.

The verification process is fast. you can reach always a real person of tech support for help. The implementation of my SIP Trunk was easy aswell, and the cost-benefit is the best in the market. Review collected by and hosted on G2.com.

It not free, that would perfect, but nothing in life is for free, at least nothing worth it. Review collected by and hosted on G2.com.

I use Telnyx for SMS notifications from one of my websites and I actually integrated it myself with minimal effort. ChatGPT was able to parse the documentation and provide successful boiler-plate code for me to get started. I found it extremely straight forward and easy to use. Prices are also very reasonable and I don't have to worry about spending a lot while still in development. Review collected by and hosted on G2.com.

I honestly do not have any dislikes about Telnyx. It was somewhat inconveient to have to jump through the hoops to get started with identification and everything, but I understand the need for this as spam is already a major problem. Review collected by and hosted on G2.com.