Best Software for 2025 is now live!
View the Winners
TeamSupport
Editedit
Play Video
TeamSupport
By TeamSupport
Show rating breakdown
4.4 out of 5 stars
See all 873 TeamSupport reviews
Save to My Lists
Paid
Claimed
This profile has been claimed and optimized by TeamSupport.
Optimized profiles are more likely to have the most up-to-date content, fast response times, current pricing, and more.
Schedule a Demo
Optimized for quick response

TeamSupport Pricing Overview

Editedit
Get a Custom Quote

TeamSupport at a glance

TeamSupport has pricing options that fit every support team size and need.

TeamSupport has 4 pricing editions. A free trial of TeamSupport is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.
NamePriceFeatures
Chat Support
$29.001 agent / month
Request Demo
For better conversational experiences
  • Omni-Channel Conversation Management
  • Advanced Routing
  • Custom Branded Experiences
  • Conversation Collaboration
  • AI Assist (add-on)
Essential Support
$35.001 agent/month
Request Demo
Basic ticketing and chat
  • Omnichannel Ticketing System
  • Self-Service Support
  • Prebuilt Analytics Dashboards
  • Core Integrations
  • Customer Satisfaction (CSAT) Surveys
Show More
Professional Support
$49.001 agent/month
Request Demo
Fully customized, advanced functionality
  • Branded & Fully Customized Visitor and Agent Experience
  • Omnichannel Ticketing System
  • Self-Service Support
  • Prebuilt Analytics Dashboards
  • Core Integrations
Show More
Enterprise Support
Contact Us
Contact Us
Enterprise-level chat and ticketing + advanced customer service reporting and analytics
  • Insights: Advanced Reporting and Customizable Dashboards
  • Support for Multiple Brands/Product Lines
  • Asset and Inventory Management
  • All integrations
  • Branded & Fully Customized Visitor and Agent Experience
Show More

TeamSupport pricing & plans

Free Trial is available
Pricing information for TeamSupport is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase TeamSupport must be conducted with the seller.
Pricing information was last updated on October 10, 2024
Questions about pricing?
Get a Custom Quote

Top Rated TeamSupport Alternatives

Zendesk Support Suite
(6,149)
4.3 out of 5
Freshdesk
(3,500)
4.4 out of 5
Zoho Desk
(6,198)
4.4 out of 5
See all TeamSupport Alternatives

TeamSupport Comparisons

Compare Freshdesk vs. TeamSupport
Compare Freshdesk vs. TeamSupport
TeamSupportVSFreshdesk
Compare Zendesk Support Suite vs. TeamSupport
Compare Zendesk Support Suite vs. TeamSupport
TeamSupportVSZendesk Support Suite
Compare TeamSupport vs. HappyFox Help Desk
Compare TeamSupport vs. HappyFox Help Desk
TeamSupportVSHappyFox Help Desk
Compare TeamSupport ratings to similar products

TeamSupport Pricing Reviews

Claudia S.
CS
Director of Sales
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeamSupport?

The team are great at organising sessions to catch up and assist whenever needed. I've had plenty of support during my onboarding. Review collected by and hosted on G2.com.

What do you dislike about TeamSupport?

I have no negative comments. I've been very impressed with the level of customer service and the product to date. Review collected by and hosted on G2.com.

What problems is TeamSupport solving and how is that benefiting you?

We are able to provide an effective outsourced Livechat solution to our customers. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Import and Export
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about TeamSupport?

The most useful tool is the SLA time notifications/violations, it allows us to get back to our customers in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about TeamSupport?

On occasion our customers will not receive our response, we've had to opt for another source to maintain communication. Review collected by and hosted on G2.com.

What problems is TeamSupport solving and how is that benefiting you?

Teamsupport was helpful in the past, but we outgrew their services.

We find that for a more competitive proce, ZohoDesk provides better service and has great integration opportunities. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Lucia Martin of TeamSupport
Editedit

Hi, Thanks for writing to let us know your thoughts about TeamSupport. While we were really glad to hear that the SLAs are helping, it looks like we fell short in one area, and that’s not okay.

We’re always improving our platform and will also make our development team aware. Can you please contact us at support@teamsupport.com and we will make sure that we help you solve the messaging issue.

We’ll look forward to talking directly to learn more and I promise we’ll find a solution to the matter.

Helpful?
Share
Admin Approval Link

Explore More

Google Compute Engine reviews
Corporate Culture
Classroom Messaging
Hybrid Workplace Trends in 2022
Natural Language Understanding (NLU)
Microsoft Collaboration Tools
RFP Templates
Discrete vs Continuous Data
Pros and Cons Details
TeamSupport
Schedule a Demo