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TeamPay by ADP Reviews & Product Details

Wendy J.
WJ
P
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TeamPay by ADP?

TeamPay has an easy and simple user interface that allows for quick payroll processing. I previously used Paychex Flex and find that ADP offers the same or more reporting tools but is much more user friendly. Review collected by and hosted on G2.com.

What do you dislike about TeamPay by ADP?

I haven't come across anything missing, everything has been easy to use with no downtime which is important to my erratic schedule. Review collected by and hosted on G2.com.

What problems is TeamPay by ADP solving and how is that benefiting you?

TeamPay also offers HR solutions like handbooks and latest HR policy. This helps cut down my time and increase productivity with beginning of the year tasks such as updated handbooks. Review collected by and hosted on G2.com.

TeamPay by ADP Overview

What is TeamPay by ADP?

Approximately 35,000 small businesses in Canada use TeamPay by ADP® for its simple, cloud-based software and expert support included.

TeamPay by ADP Details
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Product Description

Approximately 35,000 small businesses in Canada use TeamPay by ADP® for its simple, cloud-based software and expert support included.


Seller Details
Seller
ADP
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
49,013 Twitter followers
LinkedIn® Page
www.linkedin.com
72,965 employees on LinkedIn®
Ownership
NASDAQ:ADP
Total Revenue (USD mm)
$14,589
Description

Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people.

Recent TeamPay by ADP Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"OK to use"
Easy for Employee to find the documents they want to have
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Very good platform"
TeamPay by ADP is appreciated for its user-friendly interface, streamlined payroll processing, and robust features. Users find it helpful for ensur...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"payroll program that fits all sizes of companies"
It gives our employees an option to look up thier own pay stubs, and income tax forms
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TeamPay by ADP Media

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19 out of 20 Total Reviews for TeamPay by ADP

4.1 out of 5
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TeamPay by ADP Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Computer Games
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TeamPay by ADP?

Easy for Employee to find the documents they want to have Review collected by and hosted on G2.com.

What do you dislike about TeamPay by ADP?

complicated for all HR personal to put all the data into it.

Bad Customer Support. Review collected by and hosted on G2.com.

What problems is TeamPay by ADP solving and how is that benefiting you?

Giving chance to employee to see the paystubs Review collected by and hosted on G2.com.

Ayush G.
AG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TeamPay by ADP?

- Simple workflows

- Breadth of features that pertain to all potential payroll scenarios

- Easy to access support teams

- Little/no downtime

- Helpful support specialists Review collected by and hosted on G2.com.

What do you dislike about TeamPay by ADP?

- Lack of custom reporting. The existing reports are basic and very detailed, and ADP does not let you customize any reports.

- Unable to customize screens beside the already existing features Review collected by and hosted on G2.com.

What problems is TeamPay by ADP solving and how is that benefiting you?

- It makes administering payroll for different type of team members (salaried, hourly, part time) an easy task with a single system for all of these.

- It also helps in tax forms Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TeamPay by ADP?

TeamPay by ADP is appreciated for its user-friendly interface, streamlined payroll processing, and robust features. Users find it helpful for ensuring tax compliance, generating reports, and overall efficiency in managing payroll tasks. Review collected by and hosted on G2.com.

What do you dislike about TeamPay by ADP?

I dont find anything that I dislike about Teampay Review collected by and hosted on G2.com.

What problems is TeamPay by ADP solving and how is that benefiting you?

I didn't face any spacific problems while using Teampay Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about TeamPay by ADP?

It gives our employees an option to look up thier own pay stubs, and income tax forms Review collected by and hosted on G2.com.

What do you dislike about TeamPay by ADP?

At times the administrator needs to enter information Review collected by and hosted on G2.com.

What problems is TeamPay by ADP solving and how is that benefiting you?

This allow payroll to be direct deposited, allows us to outsource all the HR payroll aspects Review collected by and hosted on G2.com.

Charlie L.
CL
Talent Acquisition Partner / HR Projects
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TeamPay by ADP?

does the job, able to see dashboard with most of info :) Review collected by and hosted on G2.com.

What do you dislike about TeamPay by ADP?

Login is an issue, as we all use the same URL and client id then user Id then work such a complicated process Review collected by and hosted on G2.com.

What problems is TeamPay by ADP solving and how is that benefiting you?

no issues. with them automated pay system is great Review collected by and hosted on G2.com.

AJ
Financial Aid Advisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TeamPay by ADP?

ADP helps achieve easy pay for each employee. Review collected by and hosted on G2.com.

What do you dislike about TeamPay by ADP?

Currently, I have no Dislikes with this service. Review collected by and hosted on G2.com.

What problems is TeamPay by ADP solving and how is that benefiting you?

Accessible to Pay adaptation to each employee. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TeamPay by ADP?

I like using TeamPay by ADP because it's easy to find the essential information I'm looking for right away. Review collected by and hosted on G2.com.

What do you dislike about TeamPay by ADP?

It's really infrequent that I sign in to use TeamPay by ADP so it takes me a bit to remember where everything is, but when I do, you don't have to dig far. Review collected by and hosted on G2.com.

What problems is TeamPay by ADP solving and how is that benefiting you?

I am often solving the problem of finding my own Investment amount and the breakdown of my paycheck Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about TeamPay by ADP?

The fact they tailored the app for small businesses. Now more than ever. Small businesses need help and previously everything was manually done by accounting.now my staff are able to access their statement and forms online.

The mobile version of TeamPay is also great and easy to maneuver. Newer employees love this feature. Review collected by and hosted on G2.com.

What do you dislike about TeamPay by ADP?

Having a variable cost is tough. There is so much still to be learned and it can get costly to keep adding features.

I wish there was more online resources for things such as the report writer having a summary on what fields mean. Review collected by and hosted on G2.com.

Recommendations to others considering TeamPay by ADP:

Do your research on what you need and may want. There is a plethora of options and it is better to start off with more than less. Review collected by and hosted on G2.com.

What problems is TeamPay by ADP solving and how is that benefiting you?

Ability to process payroll via a cloud based solution which makes it easier for both employer and employer

Benefits: approval is quick and easy, ability to wrote reports instead of having people to curate them Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeamPay by ADP?

I had been calling the ADP support regarding adjustments on T4 slip. Three customer support people from India did not do anything. Mary from Philippines was able to fix and made the adjusted T4 slips within a couple of hours only. Those three help desk customer support from India done nothing but FALSE PROMISES. Review collected by and hosted on G2.com.

What do you dislike about TeamPay by ADP?

Those three help desk customer support from India done nothing but FALSE PROMISES.

Our sales agent from PA is missing in action after he got the sales. He said that he will be available for us if I have issue but that A FALSE PROMISE too. As sales agent..YOU KNOW who you are Mr. W.T. , you should continue to look after your client's need even AFTER the client signed your sales contract agreement. Just BEWARE if ADP-teampay. Who knows you got lucky to get a sales agent who knows how to be PROFESSIONAL. Review collected by and hosted on G2.com.

What problems is TeamPay by ADP solving and how is that benefiting you?

Keep bagging ADP like 4 to 5 times prior to solving your ADP issues. I found customer service support based in India are not really TRUE to their words. i.e Vina, Cendra Review collected by and hosted on G2.com.

Verified User in Machinery
UM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about TeamPay by ADP?

Team Pay has been an alright solution for us to manage payroll, taxes, direct deposits, employee profiles, etc. Team Pay does provide a one stop solution to view and manage everything related to employee pay. Our entire team has access to what they need when they need it. Customer service has been available, if not always helpful, when we have needed them. Review collected by and hosted on G2.com.

What do you dislike about TeamPay by ADP?

ADP and Team Pay changed their user interface relatively recently. Since the changes, completing simple tasks has been much more difficult. The amount of time it takes to manage employee requests and questions has drastically increased. Employees have been struggling to view their personal information. Our HR department has also had issues navigating the new interface. Like I mentioned above, customer service has been available to help with issues we have run into, but they have not always been able to help. We would like to see some change in the user interface or revert back to the way it used to be. Review collected by and hosted on G2.com.

What problems is TeamPay by ADP solving and how is that benefiting you?

We use ADP and Team Pay for basically everything related to managing our employee payroll from taxes to direct deposit to managing different employee classes, ADP Team Pay can handle this. Before the change in user interface, we were only seeing benefits. Things worked incredibly well and we had almost no issues. The benefits are less obvious now that we are dealing with questions from the team members on a regular basis. Review collected by and hosted on G2.com.