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50 Teamleader Reviews
Overall Review Sentiment for Teamleader
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Most of the administrative work done by itself like giving accurate report for collection and with accurately. Review collected by and hosted on G2.com.
It is very easy anybody can understand easily and start working as it is they are very well versed in it. Review collected by and hosted on G2.com.
The overview of all the tasks and who is responsible for it and who completes the task when. Making your work very organized and efficient. Review collected by and hosted on G2.com.
Have not found anything that I don’t like in this application. Review collected by and hosted on G2.com.
I think this is power-full and is good platform for project approval and sales manager. Review collected by and hosted on G2.com.
At the bingeing you need to be familiar with the platform sow i thin need clear tutorial step by step customization Review collected by and hosted on G2.com.
Easy to use software, tracking deals, updating contact info and creating projects works great. Review collected by and hosted on G2.com.
Limited possibilities of integration external emailing campaigns (like MailChimp) to the ticketing system. No possibility to schedule a follow up template email, all have to be done manually. Email comes in without mark-up, pictures oftentimes don't get shown inline and colour of text etc is gone as well. Very difficult because often times clients use their normal email. The integration with Gmail is fine, it's good you can create a ticket out of a new email, but if you answer it in TL you loose the benefits of Gmail (because you're now using the ticketing system of Gmail again), and staying in Gmail is not an option (because new emails aren't added to TL automatically, and clicking every new email and adding it to an existing ticket is just dreadful). Lastly, when searching in the main search block for a company, contact or project, often completely irrelevant results show up. Only when you type in the full name of the company/contact it might appear, and sometimes only if you search in the "company" search block etc. Review collected by and hosted on G2.com.
Most helpful thing: you can easily track all the time spent on a project. Review collected by and hosted on G2.com.
Sometines we just need to do things quickly without having to spend time to fill in the blanks in order to specify a task. Review collected by and hosted on G2.com.
Teamleader is simple to use, no learning curve. It's feature set is limited but it has a few interesting powerful features that help to solve a lot of challenges, for example the ability to create custom fields on any object (Contact, Company, Opportunity...) and to create segments (lists) based on any field and combinations.
The export to Winbooks for the accountant works fine and the native MailChimp integration is efficient to use. The customer success team is very responsive. License price is low compared to other solutions. Review collected by and hosted on G2.com.
The ability to do recurring invoices (subscriptions in Teamleader) is rather basic, e.g. no support for foreign currencies.
The API is comprehensive, but does not yet cover 100% of all features. Review collected by and hosted on G2.com.
- automatic yearly recurring fees
- exports
- linkedin and gmail integrations Review collected by and hosted on G2.com.
- the UX is a complete disaster, very user unfriendly
- when invoicing, you don't see the total > you quickly and unnoticed make mistakes which cost you a lot of money
- many bugs, many offlines...
- safety concerns: somebody easily managed to break in in our Teamleader CRM
- statistics: very unclear, eg you don't see comparison statistics how your account managers sold
- timetracking is very user unfriendly, even so that our people don't want to use it, they want to get back to their old timetracking system
- project management: Teamleader says it does provide this, but it's unusable in reality
- all in all, a very confusing user experience, which, instead of preventing, generates internal mistakes Review collected by and hosted on G2.com.
The all-in-one approach is great if you are looking or starting or have many requirements. The software can easily grow with your company and it has everything you need from invoices, time tracking, sales follow up, crm, even an integrated email tool. Review collected by and hosted on G2.com.
If you are using already some other tools, it can easily break your habit of working as it only works well if you use it fully. On the other hand it has a strong focus on the sales manager as a user persona which makes it somewhat less useful when you are not in a sales position. Review collected by and hosted on G2.com.
