Teamleader Features
What are the features of Teamleader?
Tasks
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependecies
- Recurring Tasks
Projects
- Planning
- Project Map
- GANTT
- Calendar View
- Project Budgeting
- Templates
- Time & Expense
Project Monitoring
- Baselining / KPIs
- Dashboards
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Teamleader Categories on G2
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Platform
Customization | Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. | Not enough data | |
Workflow Capability | Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. | Not enough data | |
User, Role, and Access Management | Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | Not enough data | |
Internationalization | Enables users to view and transact business with the same content in multiple languages and currencies. | Not enough data | |
Sandbox / Test Environments | Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment. | Not enough data | |
Document & Content Mgmt. | Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files. | Not enough data | |
Performance and Reliability | Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. | Not enough data | |
Output Document Generation | Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. | Not enough data |
Sales Force Automation
Contact & Account Management | Based on 14 Teamleader reviews and verified by the G2 Product R&D team. Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts. | 86% (Based on 14 reviews) | |
Partner Relationship Mgmt. (PRM) | Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information | Not enough data | |
Opportunity & Pipeline Mgmt. | Based on 11 Teamleader reviews and verified by the G2 Product R&D team. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. | 80% (Based on 11 reviews) | |
Task / Activity Management | Based on 13 Teamleader reviews and verified by the G2 Product R&D team. Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities. | 83% (Based on 13 reviews) | |
Territory & Quota Management | Based on 10 Teamleader reviews and verified by the G2 Product R&D team. Assign and manage sales quotas and territories. Track progress against quotas. Change as needed. | 68% (Based on 10 reviews) | |
Desktop Integration | Based on 13 Teamleader reviews and verified by the G2 Product R&D team. Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration. | 78% (Based on 13 reviews) | |
Product & Price List Management | Based on 10 Teamleader reviews and verified by the G2 Product R&D team. Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system. | 83% (Based on 10 reviews) | |
Quote & Order Management | Based on 11 Teamleader reviews and verified by the G2 Product R&D team. Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts. | 88% (Based on 11 reviews) | |
Customer Contract Management | Based on 10 Teamleader reviews and verified by the G2 Product R&D team. Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution. | 88% (Based on 10 reviews) |
Marketing Automation
Email Marketing | Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders. | Not enough data | |
Campaign Management | Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time. | Not enough data | |
Lead Management | Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification. | Not enough data | |
Marketing ROI Analytics | Enables analysis of effectiveness of an organizations various marketing activities | Not enough data |
Customer Support
Case Management | See feature definition | Tracks issues/help requests reported by customers through the resolution process. | Not enough data |
Customer Support Portal | Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base. | Not enough data | |
Knowledge Base | Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions. | Not enough data | |
Call Center Features | Based on 10 Teamleader reviews and verified by the G2 Product R&D team. Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management. | 75% (Based on 10 reviews) | |
Support Analytics | Based on 10 Teamleader reviews and verified by the G2 Product R&D team. Enables analysis of customer support activities to optimize customer support professionals, processes and tools. | 78% (Based on 10 reviews) |
Integration
Data Import & Export Tools | Ability to input, modify and extract data from the application in bulk through a structured file. | Not enough data | |
Integration APIs | Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. | Not enough data | |
Breadth of Partner Applications | To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product. | Not enough data | |
Accounting | Provide integration with accounting and financial management software | Not enough data | |
Payments | Integrates with other payments software | Not enough data | |
ERP | Deliver integrations with accounting modules of ERP systems | Not enough data |
Mobile & Social
Social Collaboration Features | Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone | Not enough data | |
Social Network Integration | Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management. | Not enough data | |
Mobile User Support | Allows software to be easily used on multiple mobile devices include phone and tablet devices. | Not enough data |
Reporting & Analytics
Reporting | Based on 12 Teamleader reviews and verified by the G2 Product R&D team. Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports. | 78% (Based on 12 reviews) | |
Dashboards | Based on 13 Teamleader reviews and verified by the G2 Product R&D team. An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance | 81% (Based on 13 reviews) | |
Forecasting | Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. | Not enough data |
Tasks
Creation & Assignment | Based on 16 Teamleader reviews and verified by the G2 Product R&D team. Create and assign tasks for individual users with details and due dates. | 86% (Based on 16 reviews) | |
Due Dates | Based on 18 Teamleader reviews and verified by the G2 Product R&D team. Set deadlines and milestones for tasks, manually or automatically (based on project templates). | 87% (Based on 18 reviews) | |
Task Prioritization | Based on 17 Teamleader reviews and verified by the G2 Product R&D team. Set priority levels on tasks so individuals can organize their work. | 85% (Based on 17 reviews) | |
To-Do Lists | Based on 16 Teamleader reviews and verified by the G2 Product R&D team. Each user can view their list of tasks to be completed without having access to other tasks. | 88% (Based on 16 reviews) | |
Dependecies | Based on 15 Teamleader reviews and verified by the G2 Product R&D team. Define dependencies between tasks and the rules to manage them. | 84% (Based on 15 reviews) | |
Mass Updates | Based on 12 Teamleader reviews and verified by the G2 Product R&D team. Allows users to update multiple tasks at the same time, accross multiple projects. | 78% (Based on 12 reviews) | |
Drag & Drop | Based on 14 Teamleader reviews and verified by the G2 Product R&D team. Users can move tasks and change dependencies using drag and drop. | 87% (Based on 14 reviews) | |
Recurring Tasks | Based on 14 Teamleader reviews and verified by the G2 Product R&D team. Define recurring tasks that can be scheduled automatically at pre-defined intervals. | 88% (Based on 14 reviews) |
Projects
Planning | Based on 17 Teamleader reviews and verified by the G2 Product R&D team. Plan and create work breakdown structure (WBS) based on the scope of the project. | 88% (Based on 17 reviews) | |
Project Map | Based on 16 Teamleader reviews and verified by the G2 Product R&D team. Projects can be mapped out with milestones, due dates, deliverables and interdependencies. | 88% (Based on 16 reviews) | |
GANTT | Based on 14 Teamleader reviews and verified by the G2 Product R&D team. Provide visual representations of tasks, dependencies, and progress. | 82% (Based on 14 reviews) | |
Calendar View | Based on 15 Teamleader reviews and verified by the G2 Product R&D team. Planned projects are mapped to a schedule with due dates and deliverables detailed day-by-day. | 86% (Based on 15 reviews) | |
Views | Based on 14 Teamleader reviews and verified by the G2 Product R&D team. Create customized project views for internal and external purposes (eg: for customers). | 89% (Based on 14 reviews) | |
Project Budgeting | Based on 16 Teamleader reviews and verified by the G2 Product R&D team. Associate a budget with a project and allocate it accordingly by task or resource. | 82% (Based on 16 reviews) | |
Templates | Based on 16 Teamleader reviews and verified by the G2 Product R&D team. Provide standards templates that can be customized by users to create new projects. | 83% (Based on 16 reviews) | |
Critical Path | Based on 13 Teamleader reviews and verified by the G2 Product R&D team. Automatically calculate the critical path for projects and update it when projects change. | 81% (Based on 13 reviews) | |
Time & Expense | Based on 16 Teamleader reviews and verified by the G2 Product R&D team. Track time and expenses associated with projects or tasks. | 81% (Based on 16 reviews) | |
Methodologies | Based on 13 Teamleader reviews and verified by the G2 Product R&D team. Support agile and waterfall project management methodologies. | 85% (Based on 13 reviews) |
Resource Management
Resource Definiton | Based on 12 Teamleader reviews and verified by the G2 Product R&D team. Create human and material resources and categorize them based on skills and other criteria. | 88% (Based on 12 reviews) | |
Capacity | Monitor capacity in real time to track resource use and identify bottlenecks. 12 reviewers of Teamleader have provided feedback on this feature. | 83% (Based on 12 reviews) | |
Scheduling | Based on 12 Teamleader reviews and verified by the G2 Product R&D team. Allocate resources by matching capacity and demand, by project, team, or department. | 88% (Based on 12 reviews) |
Project Monitoring
Baselining / KPIs | Based on 15 Teamleader reviews and verified by the G2 Product R&D team. Track key performance indicators or baseline assessments throughout project lifecycle or across multiple projects. | 82% (Based on 15 reviews) | |
Resource Allocation | Based on 12 Teamleader reviews and verified by the G2 Product R&D team. Monitor resource allocation to identify shortages and adjust accordingly. | 89% (Based on 12 reviews) | |
Dashboards | Based on 16 Teamleader reviews and verified by the G2 Product R&D team. Deliver dashboards that display project data and KPIs in real time. | 82% (Based on 16 reviews) |
Bill Generation
Templates | As reported in 12 Teamleader reviews. Provide standard invoice templates that can be customized by users | 82% (Based on 12 reviews) | |
Digital Billing | Ability to convert invoices to digital formats such as PDF 12 reviewers of Teamleader have provided feedback on this feature. | 85% (Based on 12 reviews) | |
Recurring Billing | Automatically generates invoices at pre-defined time intervals | Not enough data |
Bill Processing
Consolidation | Allow users to consolidate multiple invoices into one | Not enough data | |
Batch Invoicing | Ability to create multiple types of invoices | Not enough data | |
Management | Manage invoicing for different types of products or services | Not enough data |
