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50 Teamleader Reviews
Overall Review Sentiment for Teamleader
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The best is the database behind Teamleader, you can use it as a CRM tool, but also for a Ticketing system. As sales, you can overview all tickets as you speak with the customer. We are using the ticket system and the engineers are very fanatic due to the reports. They use it as KPI's. Review collected by and hosted on G2.com.
Tickets via mobile phone would be a great improvement. Review collected by and hosted on G2.com.
We use Teamleader throughout the entire sales and planning process. From prospecting to customer. From potential deal to signed contract. And then for the complete follow-up in several phases of the project. We link invoicing and interim evaluations to this via virtual meetings. And all this via Team leader.
I probably have forgotten a lot about our processes, but Team Leader really contains everything for us. Review collected by and hosted on G2.com.
Not worth mentioning. We are satisfied as it works now. Review collected by and hosted on G2.com.
The overview of every project, finacial cockpit for daily revenue and leeds. Also the time tracking is very convenient. The monthly fee is peanuts compared to an employé. Review collected by and hosted on G2.com.
It s a big firm, with a lot of different levels. So its always nice to have one contact. Maxime assured me that this would not be a challenge! Review collected by and hosted on G2.com.
I liked the services provided by the Teamleader.
Clear, simple system to manage our contacts. Easy to explain to all colleagues, everyone can quickly get away with it.
Link with other systems: Mailchimp, Outlook.
Lots of potential in 'Projects' module, especially as a cultural organisation. Review collected by and hosted on G2.com.
Nothing really, if I had to say something: the system is sometimes a bit too commercially oriented for us as a cultural institution. Fortunately, we (or the helpful consultants) can always give it a twist so that we can use all the functionalities Review collected by and hosted on G2.com.
My quotes are being approved so much faster than before, and the whole process from approval of the quote to creating projects and sending out invoices is really well done.
Important remark: their helpdesk is top-notch! Review collected by and hosted on G2.com.
preparing the look & feel of your company documents (invoicing/quoting etc...) can be really tricky and took several hours. Would be nice to have something internal instead of the Word docs that need to be uploaded/downloaded to make changes. Review collected by and hosted on G2.com.
Clear, simple system to manage our contacts. Easy to explain to all colleagues, everyone gets the hang of it quickly. Integration with other systems: Mailchimp, Outlook. A lot of potential in the 'Projects' module, especially as a cultural organization. Review collected by and hosted on G2.com.
Actually nothing, if I had to say something: the system is sometimes a bit too commercially oriented for us as a cultural institution. Fortunately, we (or the helpful consultants) can always find a way to make use of all the functionalities. Review collected by and hosted on G2.com.
Simple and pleasant interface, very clear ticketing system. The service encoding and time tracking module is very efficient and greatly facilitates the re-billing of services. The bank reconciliation via Ponto is a plus! Structured communications are also managed. Review collected by and hosted on G2.com.
The inventory management is a little less efficient. Review collected by and hosted on G2.com.
Having it all inside one program, customers, projects, deals, etc. Review collected by and hosted on G2.com.
Planningtool could be better. Postponing complete projects is not possible. It would be nice! Review collected by and hosted on G2.com.
