TCP TimeClock Plus Reviews & Product Details

TimeClock Plus is easy to navigate. So very user friendly. The customer service is also very helpful when your in need of assistance. I needed help with our accural process and they were very knowledagble and helped me through it no problem. The Employees like it cause it's easy to clock in and out on just a few clicks and your done. Also like i said very user friendly they can easily request time off see there Accrued PTO and hours they had for the week without jumping through hoops. they can also have it on their phone for easy access. Review collected by and hosted on G2.com.

We sometimes have a issue with when they go to clock out it dosent always do it and then i have to adjust it for them but i dont know if that is nessecarialy TimeClock Plus issues it could be them clocking out on there phones and the Wifi connection might be bad. Also when a week passes and someone is out sick when they come in the following week and want to use thier PTO on the last week they missed days on for some reason it's blocked out so they cant do it. Then i have to manually do it which is silly cause they could easily be able to add it in and then i just approve it since i have to approve the PTO anyway. Review collected by and hosted on G2.com.

What I like best about TCP TimeClock Plus is how easy it is to use. The layout is simple, so I don’t have to waste time figuring out where everything is. Clocking in and out is super quick, and I can even do it from my phone if I need to. Plus, it keeps track of my hours really well, so I always know how much time I’ve worked. It also helps my job run smoother because it connects with other systems, making everything more organized. Review collected by and hosted on G2.com.

The system has a lot of features, which is great, but it can feel a little overwhelming at first. It would be nice if some parts were a bit simpler to use right away. Review collected by and hosted on G2.com.

Great experience. I can do a lot of things with the timesheet, and navigate easily between menues. I can assign hoiurs in block. the dashboard contains alos the names of people who are approaching overtime. Review collected by and hosted on G2.com.

Nothing that I found so far. I have everything that I need. Review collected by and hosted on G2.com.

The most beneficial thing for me is the reports. There are a lot of different report options and lets me filter by employee if needed. The system is easy to use and is very straightforward. Review collected by and hosted on G2.com.

Sometimes making sure new employees are configured correctly can be a little touch and go. Review collected by and hosted on G2.com.

Timeclock plus has very good service managers and techs that are willing to help 24/7 at any given time. Not only do they help fix issues when needed, they provide clear instructions which allows you to learn how to fix things on your own in the future. They are very good people to work with especially for a chain of stores. The company I work forhas 16 locations and TCP makes it easy to work with and track things for all locations. Review collected by and hosted on G2.com.

I currecntly don't dislike anything about TCP. Review collected by and hosted on G2.com.

It simplifies our payroll and reduces the amount of time it takes us. Review collected by and hosted on G2.com.

Because it is so flexible and designed for all size companies. All the features and options can be a little confusing. Now that we have it setup like we need everything is fine. Review collected by and hosted on G2.com.

The system itself, was easy to use and if you have an issue with something within the product, there are great CSR reps to help you along. And if you happen to not get one on the call, call back, try someone else. Assume they have turnover , like we have all had.

I also like that this system was not through our previous payroll company, I was not happy with them and knew it was a matter of time before we moved on. Review collected by and hosted on G2.com.

Each month, if there is any difference in active employees you will pay a full prorated subscription for the additional employee. The cut off is the 25th, but sometimes the 20th. This was inconvenient, but on me as I knew I had to be sure to inactivate people quick. However- the annual is the gut kicker. I was told by CSR after they got me first year, they charge you annually for all active EE to have a license for each. I was very good about updating this on time as they got me one time for 10 more licenses than I needed. They started charging the annual even earlier than they were supposed to. Reach out to AR, they refuse to make any changes to the rate. I cancelled this June and our service was up in August, they charged me an annual AGAIN- and even earlier than the last few years. I reached out to them immediatly and cc'd the most recent CSR rep that I had talked to, and it is now November, and I have not been credited, have not been given the instructions to return the clock that I had asked several times. I was just told that I did not give a 30 day notice from when they pulled my payment (I was 2 days short), however they charged the payment early. But I was 45 days before the end of my term.

SO MY ADVICE- THIS IS NOT ROCKET SCIENCE. STAY AWAY. THERE ARE SEVERAL SYSTEMS JUST AS GOOD AND IF YOU OPT TO LEAVE, THEY WILL LET YOU. Review collected by and hosted on G2.com.

I like that we are able to utilize TCP TimeClock Plus for both payroll and costing. The system is easy to set-up and technical support is very accessible when needed. I also like that their tech support and customer services teams always put time, effort and care when helping address concerns. Review collected by and hosted on G2.com.

Can't think of anything. Their customer service support is pretty good. Review collected by and hosted on G2.com.

Like that you can use your phone to clock in and out. It is user friendly. Review collected by and hosted on G2.com.

maybe a reminder button. I have people that forget to clock out, usually on Friday Review collected by and hosted on G2.com.

ease of use, excellent technical support Review collected by and hosted on G2.com.

cost of renewals and hardware can be very expensive, but no more than any other product we've researched Review collected by and hosted on G2.com.