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TCP Suite Reviews

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Seller Details
Year Founded
1988
HQ Location
Plano, US
Twitter
@tcpsoftware
462 Twitter followers
LinkedIn® Page
www.linkedin.com
1,105 employees on LinkedIn®
Description

For 35 years, TCP Software has helped organizations engage their people by providing flexible workforce management solutions and mobile timekeeping. Trusted by 30,000 customers and millions of users, TCP delivers best-in-class technology and support to organizations of all sizes in the public and private sector to meet their complex employee scheduling, leave management, timekeeping and other workforce needs.

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TCP Suite Media

1,634 TCP Suite Reviews

4.3 out of 5
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1,634 TCP Suite Reviews
4.3 out of 5
1,634 TCP Suite Reviews
4.3 out of 5

Overall Review Sentiment for TCP SuiteQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verenda S.
VS
Office Manager
Small-Business(50 or fewer emp.)
Product Reviewed: TCP TimeClock Plus
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TCP TimeClock Plus?

TimeClock Plus is easy to navigate. So very user friendly. The customer service is also very helpful when your in need of assistance. I needed help with our accural process and they were very knowledagble and helped me through it no problem. The Employees like it cause it's easy to clock in and out on just a few clicks and your done. Also like i said very user friendly they can easily request time off see there Accrued PTO and hours they had for the week without jumping through hoops. they can also have it on their phone for easy access. Review collected by and hosted on G2.com.

What do you dislike about TCP TimeClock Plus?

We sometimes have a issue with when they go to clock out it dosent always do it and then i have to adjust it for them but i dont know if that is nessecarialy TimeClock Plus issues it could be them clocking out on there phones and the Wifi connection might be bad. Also when a week passes and someone is out sick when they come in the following week and want to use thier PTO on the last week they missed days on for some reason it's blocked out so they cant do it. Then i have to manually do it which is silly cause they could easily be able to add it in and then i just approve it since i have to approve the PTO anyway. Review collected by and hosted on G2.com.

What problems is TCP TimeClock Plus solving and how is that benefiting you?

Its not really solving any problems for me but it defiantly benifits me and my employees with ease of use. Review collected by and hosted on G2.com.

Lyanne P.
LP
Officer, Visitor Experience
Mid-Market(51-1000 emp.)
Product Reviewed: TCP Humanity Scheduling
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TCP Humanity Scheduling?

We tried other systems (free) and came back to TCP Humanity Scheduling software. It meets our needs for our front line staff. We have been using this system for over 10 years.

Easy to use. Can enter notes for staff shifts. We like it!

It's easy to chat with a support staff at TCP Humanity when we do not know how to do something.

Lots of webinars offered to explain functionalities we do not use but that could be beneficial to our operations.

Bilingualism is important to us as we are a Crown Corporation. Review collected by and hosted on G2.com.

What do you dislike about TCP Humanity Scheduling?

Our pay system is Dayforce/Ceridian, and TCP Humanity can not interact, so I have to enter the schedule in both systems. It would be great if Dayforce/Ceridian was one of the systems that can interact with Humanity.

We do not use all the functionnality of TCP Humanity. Review collected by and hosted on G2.com.

What problems is TCP Humanity Scheduling solving and how is that benefiting you?

n/a Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market(51-1000 emp.)
Product Reviewed: TCP TimeClock Plus
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TCP TimeClock Plus?

What I like best about TCP TimeClock Plus is how easy it is to use. The layout is simple, so I don’t have to waste time figuring out where everything is. Clocking in and out is super quick, and I can even do it from my phone if I need to. Plus, it keeps track of my hours really well, so I always know how much time I’ve worked. It also helps my job run smoother because it connects with other systems, making everything more organized. Review collected by and hosted on G2.com.

What do you dislike about TCP TimeClock Plus?

The system has a lot of features, which is great, but it can feel a little overwhelming at first. It would be nice if some parts were a bit simpler to use right away. Review collected by and hosted on G2.com.

What problems is TCP TimeClock Plus solving and how is that benefiting you?

TCP TimeClock Plus helps solve a lot of problems with tracking work hours. It makes sure my hours are recorded correctly, so I don’t have to worry about mistakes in my payroll. It also helps my job stay organized by keeping track of breaks, overtime, and schedules, so everything runs smoothly. Since I can clock in from different devices, it’s really convenient and saves time. Overall, it makes it easier for me and my coworkers to focus on our jobs instead of worrying about timekeeping. Review collected by and hosted on G2.com.

NC
Gig Brand Ambassador
Mid-Market(51-1000 emp.)
Product Reviewed: TCP Humanity Scheduling
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TCP Humanity Scheduling?

I love the simplicity of having control of my schedule right at my fingertips. It is so nice to be able to pick up schedules and drop them quickly when needed. Everything is super fast and easy and I am so grateful to have the TCP Humanity App to make my work life a little easier! Review collected by and hosted on G2.com.

What do you dislike about TCP Humanity Scheduling?

Sometimes there is a lag with shift drops, but not something that is extremely noticable. Review collected by and hosted on G2.com.

What problems is TCP Humanity Scheduling solving and how is that benefiting you?

Being able to quickly pick up and drop shifts without having to take the time to log on to my work computer to do so. Review collected by and hosted on G2.com.

Kevin S.
KS
Director of Med Surg
Mid-Market(51-1000 emp.)
Product Reviewed: TCP Aladtec Scheduling
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about TCP Aladtec Scheduling?

The best thing about Aladtec is the support. Every support person I have spopken with is fantastic. It is clear they are not located in the USA, but they speak very clear and I have no issues communication with them. They know the system and how to do what I am trying do, extremely helpful! Review collected by and hosted on G2.com.

What do you dislike about TCP Aladtec Scheduling?

It is not a very intuitive system/user friendly. Difficult to make changes and keep them over long periods of time. Review collected by and hosted on G2.com.

What problems is TCP Aladtec Scheduling solving and how is that benefiting you?

It helps us to schedule our block schedules for long periods of time and for employees to request time off. Review collected by and hosted on G2.com.

Doina B.
DB
Professor in Computer Science
Mid-Market(51-1000 emp.)
Product Reviewed: TCP TimeClock Plus
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TCP TimeClock Plus?

Great experience. I can do a lot of things with the timesheet, and navigate easily between menues. I can assign hoiurs in block. the dashboard contains alos the names of people who are approaching overtime. Review collected by and hosted on G2.com.

What do you dislike about TCP TimeClock Plus?

Nothing that I found so far. I have everything that I need. Review collected by and hosted on G2.com.

What problems is TCP TimeClock Plus solving and how is that benefiting you?

I keep track of how many hours the sutdent assistant, work and what are the hours they work.

I keep track of homw many hours the staf works and what are these hours.

I keep track to not go over the maximum number allocated. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
Product Reviewed: TCP Humanity Scheduling
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TCP Humanity Scheduling?

TCP Humanity Scheduling allows multiple associated staff to be coordinated for various associated locations, positions, and dates. After a easy learning curve, we can easily schedule, review, and approve of a various shifts. Staff also find ease of access, considering the simple user interface to input unavailability. Review collected by and hosted on G2.com.

What do you dislike about TCP Humanity Scheduling?

TCP Humanity Scheduling does require a learning curve in regards to the various features, however, this ultimately improves the quality of service due to the diversity of actions that can be done for that account. Review collected by and hosted on G2.com.

What problems is TCP Humanity Scheduling solving and how is that benefiting you?

TCP Humanity Scheduling solves communication issues regarding multiple staff and their schedules and streamline this communication process. It also allows staff to communicate their availability as well in a visual manner. It also solves the challenge of communicating with hundreds of staff for hundreds of various shifts available. Review collected by and hosted on G2.com.

Ari G.
AG
HEADCHEFS
Food Production
Mid-Market(51-1000 emp.)
Product Reviewed: TCP Humanity Scheduling
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about TCP Humanity Scheduling?

We love that employee can access and be updated with all changed instantly online / App in real time. Review collected by and hosted on G2.com.

What do you dislike about TCP Humanity Scheduling?

Sometimes it takes longer than normal to load the APP, other phone company does not cover SMS service Review collected by and hosted on G2.com.

Recommendations to others considering TCP Humanity Scheduling:

Always online, reliable, with App for smart phone easy for employee´s to check they up coming shifts. Review collected by and hosted on G2.com.

What problems is TCP Humanity Scheduling solving and how is that benefiting you?

We spent 100 of hours on schedule the shift for an employee Humanity.com is help us cut those precious hours. It easy and helps us keep track of our employee's sick leave holiday and late show-up. Review collected by and hosted on G2.com.

OE
Workforce Specialist
Small-Business(50 or fewer emp.)
Product Reviewed: TCP Humanity Scheduling
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TCP Humanity Scheduling?

It's very easy to schedule times for one or multiple users at the same time. Once you learn how to use it, you can take full advantage of it. Review collected by and hosted on G2.com.

What do you dislike about TCP Humanity Scheduling?

It often happens that when you are creating a new schedule, it disappears from view, and you have to move from one week to the next for it to reappear. For a novice, it can be confusing. Review collected by and hosted on G2.com.

What problems is TCP Humanity Scheduling solving and how is that benefiting you?

Keep the track of the hours for each employee. Monitoring attendance and commitment on schedules. Review collected by and hosted on G2.com.

Tiffany B.
TB
Practice Manager
Small-Business(50 or fewer emp.)
Product Reviewed: TCP TimeClock Plus
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TCP TimeClock Plus?

The most beneficial thing for me is the reports. There are a lot of different report options and lets me filter by employee if needed. The system is easy to use and is very straightforward. Review collected by and hosted on G2.com.

What do you dislike about TCP TimeClock Plus?

Sometimes making sure new employees are configured correctly can be a little touch and go. Review collected by and hosted on G2.com.

What problems is TCP TimeClock Plus solving and how is that benefiting you?

It helps us monitor tardies and identify potential pattern absences with our employees so that we can address the issue quickly before it becomes a major issue. Review collected by and hosted on G2.com.