TapOnIt
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TapOnIt
By TapOnIt
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5.0 out of 5 stars
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TapOnIt Reviews & Product Details

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Casey T.
CT
Advisor
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TapOnIt?

Katie and team go above and beyond, theyre true partners and a huge value add. Review collected by and hosted on G2.com.

What do you dislike about TapOnIt?

Not much, but more API integrations to our current stack would help a lot. Review collected by and hosted on G2.com.

What problems is TapOnIt solving and how is that benefiting you?

We were using competitors and our loyalty providers and had character limits and issues with engagement, TapOnIt solved all of it. Review collected by and hosted on G2.com.

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TapOnIt Overview

Editedit
What is TapOnIt?

Transform how you communicate with your customers and take your business to the next level with TapOnIt’s powerful SMS and Multi-image MMS marketing and communications platform, designed to help businesses engage with their audience and drive more sales. How can TapOnIt help your business? Guaranteed Brand Visibility Text messaging is a highly effective alternative to low email open rates, tricky social media algorithms, and expensive paid advertising. With a 99% open rate, text messages offer unparalleled visibility and engagement, making it easy for businesses to connect with customers, increase engagement, and drive revenue. Better Communication TapOnIt is the only text platform that enables brands to send multiple pieces of content within a single text message. With the ability to send up to 9 images or an animated GIF, brands can provide a more dynamic and visually appealing messaging experience for their customers, resulting in greater engagement and conversions. Boosted Engagement Boost your customer experience and engagement with a branded Content Hub that offers a seamless user experience. From here, you audience can learn more about your brand, share content with friends, redeem offers, favorite content, and more. More Customer Data and Insights Use TapOnIt to collect invaluable first-party data on your customers, build loyalty among your followers, and grow organically with the share functionality. Gain deeper insights into your customers’ preferences, behaviors, and interests to create more targeted and effective marketing strategies.

TapOnIt Details
Discussions
TapOnIt Community
Languages Supported
English
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Product Description

TapOnIt offers a visual text message marketing solution for brands that allows them to engage with their audiences, drive conversions, and collect first-party data using an intuitive SMS and MMS platform. Whether you’re starting from scratch or are looking to grow your current text database, our unique feature set, extensive experience, and dedicated strategy specialists are here to help you grow your business.

Seller Details
Seller
TapOnIt
Year Founded
2015
HQ Location
Davenport, IA
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Emily F.
EF
Overview Provided by:
Emily Friesen

Recent TapOnIt Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"TapOnIt Rocks for Minor Professional Sports"
How easy it is to include multiple media assets in one text and the user friendlieness of the platform.
Read more
Caleb .
C
Caleb .Mid-Market (51-1000 emp.)
5.0 out of 5
"Awesome Platform; BEST Customer Service"
The platform offers more than just basic SMS text, but also offers MMS and other eye-catching features for messages to help drive conversions. The ...
Read more
Ellie K.
EK
Ellie K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Text Marketing Platform & Support Team!"
They have cutting edge technology and staff to help walk you through trends, troubleshooting, and coming up with the best strategy for our business.
Read more

TapOnIt Pricing

Basic Plan
$50.00
Per Month
Standard Plan
Starting at $150.00
Per Month
Plus Plan
Starting at $250.00
Per Month
Pro
Starting at $400.00
See all 5 TapOnIt pricing levels
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8 out of 9 Total Reviews for TapOnIt

5.0 out of 5
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8 out of 9 Total Reviews for TapOnIt
5.0 out of 5
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TapOnIt Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Caleb .
C
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TapOnIt?

The platform offers more than just basic SMS text, but also offers MMS and other eye-catching features for messages to help drive conversions. The platform is well thought-out and user firendly. But by far, the Customer Service is EXCEPTIONAL! They are always willing to help and even open to consider new ideas. Review collected by and hosted on G2.com.

What do you dislike about TapOnIt?

While they do have integrations with popular platforms, I'm sure some might like to see others included. But we are quite pleased with the integrations currently available. Review collected by and hosted on G2.com.

What problems is TapOnIt solving and how is that benefiting you?

We wanted to create a custom sweepstakes campaign that leveraged driving customer in-store foot traffic in order to "pre-qualify" for entry. They helped us brainstorm and create a way to achieve this! They also helped us assess our previous campaigns and current strategies for sign-ups, and gave excellent recommendations on how to grow our subscriber base and increase conversions/engagement. Review collected by and hosted on G2.com.

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Verified User in Sports
US
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TapOnIt?

How easy it is to include multiple media assets in one text and the user friendlieness of the platform. Review collected by and hosted on G2.com.

What do you dislike about TapOnIt?

As with everything, I wish the platform was less expensive. But it is worth every penny. Review collected by and hosted on G2.com.

What problems is TapOnIt solving and how is that benefiting you?

Mass text marketing Review collected by and hosted on G2.com.

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Ellie K.
EK
Administrative Assistant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TapOnIt?

They have cutting edge technology and staff to help walk you through trends, troubleshooting, and coming up with the best strategy for our business. Review collected by and hosted on G2.com.

What do you dislike about TapOnIt?

Not much - they are a great company to work with! Review collected by and hosted on G2.com.

What problems is TapOnIt solving and how is that benefiting you?

We have loved incorporating text marketing with TapOnIt into our digital marketing strategy over the last few years and how it’s taught us how to better connect with our customers relationally. We love getting creative in how to share planting inspiration, seasonal tips, holiday greetings, sales sneak peeks, and text list-specific deals. As we learn and experiment more with texts, we are loving how it’s building relationships with our customers instead of just sending them sales. Catering to our customers through text marketing is a quick, easy way to send them instant updates right to their phone that results in more people coming into the greenhouse and seeing what we have to offer them each season and walking out with armloads of goodies! Review collected by and hosted on G2.com.

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Katie T.
KT
Brand Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TapOnIt?

TapOnIt's product is an extremely easy-to-use and effective communication platform that brings texting to life in vibrant new ways. Their solutions are simple, yet powerful, offering rich media marketing, API integrations, creative support and strategy and more. I highly recommend the company for brands looking to get into the world of text-to-consumer marketing. Review collected by and hosted on G2.com.

What do you dislike about TapOnIt?

It was really on us not being fully resourced to manage the platform to really dive into all the tools and capabilities available. Review collected by and hosted on G2.com.

What problems is TapOnIt solving and how is that benefiting you?

To improve our guest efficiencies and market our offers to a new audience. Review collected by and hosted on G2.com.

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Kate T.
KT
President/General Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TapOnIt?

TapOnIt is user friendly for bother marketer and consumer. You can catch their attention visually and get your message out quickly and to a large number of people. Review collected by and hosted on G2.com.

What do you dislike about TapOnIt?

No downsides discovered yet. I wish more business used the mms capabilities of TapOnIt so I could benefit as a consumer like my customers do. Review collected by and hosted on G2.com.

What problems is TapOnIt solving and how is that benefiting you?

Reaching my customers directly in a media and social media world the is deeply fragmented and hard to navigate. TapOnIt allows me to message my customers and/or local customers in a instant and in a way that is easy for them to use and 99.9% guaranteed impression Review collected by and hosted on G2.com.

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Bobby L.
BL
Vice President
Construction
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TapOnIt?

They present great ideas on ways to build your list and methods to use text messaging to draw people into our store. Review collected by and hosted on G2.com.

What do you dislike about TapOnIt?

Nothing comes to mind. I have no problems working with them. Review collected by and hosted on G2.com.

What problems is TapOnIt solving and how is that benefiting you?

They are allowing us to reach loyal customers who prefer to get notice of the information about our stores via text messaging. Review collected by and hosted on G2.com.

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Verified User in Retail
AR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TapOnIt?

The staff of TapOnIt are some of the best that I've had the pleasure of working with. They are very friendly and helpful, and are always available to provide support. Review collected by and hosted on G2.com.

What do you dislike about TapOnIt?

The audience segmentation for sending texts is still a work in progress, though they have made some improvements since we first began using the product. It's not a huge problem for us, but it can be a pain point at times. Review collected by and hosted on G2.com.

What problems is TapOnIt solving and how is that benefiting you?

We are looking to expand our audience beyond our email list to capture new customers who are also part of the younger demographic we'd like to expand into. Text marketing is proving to be a great way to do this. Review collected by and hosted on G2.com.

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Zach G.
ZG
Director of Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TapOnIt?

They've built a straight forward platform that's easy to use from the user and admin side. Review collected by and hosted on G2.com.

What do you dislike about TapOnIt?

The limitations are less about TapOnIt and more about some of the carrier restrictions. Review collected by and hosted on G2.com.

What problems is TapOnIt solving and how is that benefiting you?

We use TapOnIt to communicate directly to our most valued customers in the form of a text club. It's a quick and effective way to ensure the audience will be aware of and upcoming event we're hosting. Review collected by and hosted on G2.com.

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TapOnIt Categories on G2
SMS Marketing
SMS Marketing

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Pros and Cons Details
TapOnIt