Tango Reviews (509)

Reviews

Tango Reviews (509)

4.7
509 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its effortless documentation capabilities, allowing them to create clear, step-by-step guides with minimal manual input. The automatic capture of workflows and screenshots significantly saves time during training and onboarding processes. However, some users note that advanced customization options are limited, which can hinder more complex documentation needs.

Pros & Cons

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Amber W.
AW
Amber W.
Operations Manager
Small-Business (50 or fewer emp.)
"Great Training for Visual Learners"
5/5
What do you like best about Tango?

As a visual learner, this tool gives me an efficient way to share step by step instructions with other team members. Review collected by and hosted on G2.com.

What do you dislike about Tango?

Editing the images or step descriptions can be time consuming Review collected by and hosted on G2.com.

Jared S.
JS
Jared S.
Chief Operating Officer
Mid-Market (51-1000 emp.)
"Misleading Features and Poor Refund Policy"
2/5
What do you like best about Tango?

I like the good branding of Tango. I also find the auto workflows to be a valuable feature. Review collected by and hosted on G2.com.

What do you dislike about Tango?

I didn't have the features on the desktop app I expected and was sold. Tried to cancel right away and wouldn't be given a refund. I read the features were misadvertised and it didn't deliver them. The desktop app is janky. I wouldn't recommend it. Review collected by and hosted on G2.com.

Shyra Q.
SQ
Shyra Q.
SVP, Clinical Strategy
Enterprise (> 1000 emp.)
"Makes onboarding new employees a breeze!"
5/5
What do you like best about Tango?

The Chrome extension makes even last minute workflow captures no problem for our team. We can develop SOPs/workflows in minutes and share them with our team via links. I appreciate the ability to quickly edit steps and keep the links updated rather than having to share the entire workflow all over again. I also appreciate the ability to add in our own screenshots and blur portions of the screen. Tango is easy to get started with, the desktop app makes it easy to include out-of-browser screenshots. I use Tango near daily when we are getting started with a new product or process. It is well received by our entire team and the Guide Me feature has reduced the amount of in-person time I have to spend training people on multistep processes. The embed link features are probably my favorite; we can put them right where our employees need to see them. Review collected by and hosted on G2.com.

What do you dislike about Tango?

There are no downsides to using Tango. This is my third company using Tango and I will continue to ensure Tango is a part of my daily work life no matter where I work! Review collected by and hosted on G2.com.

AL
Adelina L.
Business Improvement Manager
Small-Business (50 or fewer emp.)
"Easy to Use Browser Extension, but Recording Downloads Are Missing"
3.5/5
What do you like best about Tango?

Very easy to use and the browser extension makes it simple to find and use Review collected by and hosted on G2.com.

What do you dislike about Tango?

You can't download the recordings - that I am aware of anyway Review collected by and hosted on G2.com.

Derrick G.
DG
Derrick G.
Operations Training Manager
Mid-Market (51-1000 emp.)
"Effortless Content Creation and the Show Me Feature Shine"
5/5
What do you like best about Tango?

Easy to create content and quickly share with the end-users. Love love love the Show Me feature as my onset team is indicated it's been very helpful to walk them through a new process Review collected by and hosted on G2.com.

What do you dislike about Tango?

That end users have to download an extension in order to use the Show Me feature. Adding steps for personnel that is struggling in the first place (nuance of added technology and steps) adds to thei confusion. Review collected by and hosted on G2.com.

Analia Q.
AQ
Analia Q.
Biller
Mid-Market (51-1000 emp.)
"Streamlines Document Management with Ease"
5/5
What do you like best about Tango?

I love how easy it is to use Tango and how it effortlessly lets me customize anything. I can add additional context, edit my screenshots, and update any description, all with ease. It's also great at summarizing documents step by step, so I don't have to read the whole thing. Plus, setting it up as a browser extension was really straightforward, which I appreciated. Review collected by and hosted on G2.com.

What do you dislike about Tango?

I don't think that there could be much as far as improvement, Maybe if they were able to add the extension to an iOS, that would be pretty cool. Review collected by and hosted on G2.com.

tushar v.
TV
tushar v.
Manager
"Streamlined Documentation with Minor Hiccups"
5/5
What do you like best about Tango?

I use Tango to document my work processes so I don't have to explain the same steps repeatedly. It automatically captures my steps and turns them into clear, step-by-step guides without extra effort. I also like how easy it is to share, edit, and reuse those guides for training. Setup was quite user-friendly and easy. Review collected by and hosted on G2.com.

What do you dislike about Tango?

Sometimes the auto-captured steps need manual editing, especially for complex or dynamic workflows. It also feels a bit slow on heavy web pages and the screenshots occasionally need cleanup. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"A Lifesaver for SOPs: Fast, Intuitive Workflow Documentation with Tango"
5/5
What do you like best about Tango?

“I’ve been using Tango to capture processes and create quick how‑to guides, and honestly it’s been a lifesaver for documentation. Instead of doing full screen recordings or manually taking screenshots, Tango automatically captures each step and turns it into a clean, editable workflow with text descriptions, which is super handy for explaining tasks to coworkers or clients without any ambiguity.

The interface feels intuitive, and it saves a ton of time compared to documenting everything step by step on my own. I also like that I can edit the screenshots afterward, blur sensitive information, and then export the guide or share a link right away.

That said, it isn’t a traditional video recorder, so don’t expect full motion recording or audio capture like you’d get from Loom or Camtasia. If you need video tutorials, you’ll still want a separate tool for that.

Overall, it’s great for SOPs and workflow documentation: it saves time and makes sharing processes easy. Just keep in mind that its focus isn’t on video capture.” Review collected by and hosted on G2.com.

What do you dislike about Tango?

Nothing to add at the moment. It’s a good program, and I’m still playing around in it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Real-Time Global Connections with Engaging Live Streams"
5/5
What do you like best about Tango?

What I like best about the Tango app is its ability to bring people together in real time through live video, audio rooms, and interactive social features. The platform makes it easy to connect with new people from different cultures, creating a sense of global community. I especially enjoy the live streaming experience, where creators and viewers can interact instantly through chats, virtual gifts, and reactions, making the experience more engaging and personal. Review collected by and hosted on G2.com.

What do you dislike about Tango?

While Tango offers a lively and engaging social experience, there are a few areas that could be improved. One of the main drawbacks is that some features feel heavily monetized, with virtual gifts and premium options sometimes overshadowing genuine interactions. This can make the experience feel less organic for users who prefer casual socializing. Additionally, the app can occasionally feel overwhelming due to the high volume of live streams and notifications, making it difficult to discover content that truly matches personal interests. Review collected by and hosted on G2.com.

Hatzyry P.
HP
Hatzyry P.
Manager of Student Culture
Small-Business (50 or fewer emp.)
"Tango Makes Workflow Documentation Simple and Visual"
5/5
What do you like best about Tango?

I really enjoy using Tango because it helps me communicate instructions clearly and effectively. The step-by-step guides are easy to create and even easier for others to follow. It saves me so much time when explaining processes or training team members. I love how organized and visual it is. It takes something that could be complicated and makes it simple and shareable.

Highly recommend it for anyone who needs to document workflows or communicate steps clearly! Review collected by and hosted on G2.com.

What do you dislike about Tango?

At this time, I don't have any feedback to share. The tool has been excellent so far. Review collected by and hosted on G2.com.