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TalentReef Reviews & Product Details

Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TalentReef?

How easy it is for candidates to apply and for managers to hire. Review collected by and hosted on G2.com.

What do you dislike about TalentReef?

We had difficulties with the Textus integration which are now resolved. We are having ongoing issues with the Indeed integration. It is difficult to contact customer service. Review collected by and hosted on G2.com.

What problems is TalentReef solving and how is that benefiting you?

Transparent and easy communication for hiring-- we are closer to a frictionless process. Review collected by and hosted on G2.com.

TalentReef Overview

What is TalentReef?

As the go-to solution for 100,000+ national brand locations and the only talent management platform purpose-built for location-based, high-volume hiring, Mitratech’s TalentReef automates processes and optimizes workflows to remove friction for candidates and hiring managers by transforming the end-to-end talent management experience. Our technology creates efficiencies and ensures consistency; eliminates errors in the sourcing, recruiting, hiring, and onboarding process; and boosts employee retention— at any scale. Now part of Mitratech’s full suite of innovative HR solutions, TalentReef comes backed by advanced background screening, Tracker I-9’s award-winning compliance offering, and immigration software that automates compliance and business-critical workflows through a single partner.

TalentReef Details
Languages Supported
English, Spanish
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Product Description

The only talent management platform purpose-built for location-based, high-volume hourly hiring, TalentReef automates processes and optimizes workflows to remove friction for candidates and hiring managers. TalentReef has everything you need for success today, plus the flexibility to adapt to tomorrow’s changes. 

How do you position yourself against your competitors?

The hiring climate is more unpredictable than ever. Using more than a decade of experience and data from working with over 100,000 locations across the country, our innovative platform is designed with the flexibility to adjust to our customer’s needs, regardless of what happens in the market. We are the only all-in-one solution that fully understands the needs of location-based, high-volume hourly hiring, giving our customers the competitive edge they need to stand out from the crowd.


Seller Details
Seller
Mitratech
Year Founded
1987
HQ Location
Austin, TX
Twitter
@MitratechLegal
1,037 Twitter followers
LinkedIn® Page
www.linkedin.com
1,603 employees on LinkedIn®
Description

Mitratech is a proven global technology partner for corporate legal departments, risk & compliance teams, and HR professionals seeking to raise productivity, control expense, and mitigate risk by deepening organizational alignment, increasing visibility, and spurring collaboration across the enterprise. For over 30 years, the experts at Mitratech have been focused on solving the complex needs of legal departments and risk & compliance professionals – and building their success. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. We partner with our clients to design, develop, deliver and support the best legal, risk management, and HR software solutions around, so their departments can become hubs of efficiency, innovation, and excellence for the entire organization.


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Recent TalentReef Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Quick hiring process, easy to use"
How easy it is for candidates to apply and for managers to hire.
Verified User
E
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Already bringing positive impact to the business"
Extremely user-friendly for hiring managers and candidates. We have seen a dramatic increase in applicant flow over previous ATS.
DR
Diana R.Enterprise (> 1000 emp.)
5.0 out of 5
"Great avenue for applicants for our struggling restaurants!"
Most helpful - the ability to repost jobs within minutes so that they are refreshed on our job boards! The scheduling interview interface is also s...
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TalentReef Media

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40 out of 41 Total Reviews for TalentReef

3.8 out of 5
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40 out of 41 Total Reviews for TalentReef
3.8 out of 5
40 out of 41 Total Reviews for TalentReef
3.8 out of 5

Overall Review Sentiment for TalentReefQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DR
HR Generalist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TalentReef?

Most helpful - the ability to repost jobs within minutes so that they are refreshed on our job boards! The scheduling interview interface is also super easy to use. Jenn our service rep is also amazing! She has helped resolve many of the cases that we've submitted and customer service closes. She is also super supportive and super responsive! Well knowledgeable of the system as well! Review collected by and hosted on G2.com.

What do you dislike about TalentReef?

The service provided by the customer service team working on tickets, many times our tickets have been closed without resolution. The delay in getting responses is also really delayed. Review collected by and hosted on G2.com.

Recommendations to others considering TalentReef:

Please don't close tickets without resolution and better reporting modules Review collected by and hosted on G2.com.

What problems is TalentReef solving and how is that benefiting you?

TalentReef is helping our struggling restaurants with a greater flow of applicants. The ability for our applicants to apply within seconds/minutes really helps increase the number of applicants. Review collected by and hosted on G2.com.

TM
Vice President of Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TalentReef?

As a TacoBell franchisee, I like the integration with the POS systems. Also, TacoBell uses TalentReef on its main website. This allows anyone on the TacoBell website to directly apply to our locations. Review collected by and hosted on G2.com.

What do you dislike about TalentReef?

An opportunity that is currently being addressed is the click to schedule an interview. TalentReef offers a service that allows a candidate to actually schedule an interview. They are still working with TAcoBEll to get this integration up and running. Review collected by and hosted on G2.com.

What problems is TalentReef solving and how is that benefiting you?

The biggest problem being solved with TalentReff is staffing. Since COVID, staffing has been a huge issue. TalentReff helps to find candidates that are not just coming to locations looking for a job. Review collected by and hosted on G2.com.

AM
Corporate Recruiter
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TalentReef?

The system is user Friendly and Very Easy to Navigate. We have hundreds of users throughout our team that have different skillsets and all can operate the platform easily. Review collected by and hosted on G2.com.

What do you dislike about TalentReef?

Response Options And Training Modules Available. Really would like options to have a running "fake" applicant for training purposes that you could easily take through all areas of onboarding. Review collected by and hosted on G2.com.

What problems is TalentReef solving and how is that benefiting you?

Talentreef reporting pinpoints where we see the most applicant flow and which posting sites work. We have been able to track and reach out to candidates who have previously applied to positions that again become open. Review collected by and hosted on G2.com.

Jeff S.
JS
Advisor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TalentReef?

Electronic onboarding. Files are simple and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about TalentReef?

Slow support response time. Can be difficult for applicants to log in when beginning their onboarding. Could be more simple. Many of our applicants are foreign labor or do not possess a post HS education. Simplifying the process and providing a Spanish version would be helpful. Also, requiring applicants to have email to onboard causes issues with foreign labor applicants. Review collected by and hosted on G2.com.

What problems is TalentReef solving and how is that benefiting you?

We've had many issues over the past few months with Applicant Pool and TextUs. Most issues have been resolved but very timely. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TalentReef?

Several recruitment sources are being used and are filtered in one place. Having a designated account manager for a period of time during and after implementation is helpful. I like seeing the history of applications. Review collected by and hosted on G2.com.

What do you dislike about TalentReef?

A few service requests took a long time to complete. Had to reach out to our account manager at one point because I did not get assistance from the customer service group. Review collected by and hosted on G2.com.

What problems is TalentReef solving and how is that benefiting you?

I like being able to see all applications that come through, as well as the history of the application - who reviewed it and if there are any notes tied to the application. We are able to see which managers/locations are not regularly viewing applications. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
EF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TalentReef?

Extremely user-friendly for hiring managers and candidates. We have seen a dramatic increase in applicant flow over previous ATS. Review collected by and hosted on G2.com.

What do you dislike about TalentReef?

We don't have any dislikes thus far. The only suggestion would be to have more options for onboarding with internal transfers or promotions. Review collected by and hosted on G2.com.

What problems is TalentReef solving and how is that benefiting you?

Decreased applicant drop-off in the application process, increased applicant flow, increased user-ability and adoption by field and decreased troubleshooting. Allowing the field to be fully staffed. Review collected by and hosted on G2.com.

Ethan B.
EB
Staffing Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TalentReef?

It occasionally works as it is supposed to, and then it is okay, nothing great. Review collected by and hosted on G2.com.

What do you dislike about TalentReef?

Horrible up-time, constant errors and bugs, super slow support, and the confusing UI. Review collected by and hosted on G2.com.

What problems is TalentReef solving and how is that benefiting you?

We use it to complete the hiring process, but sometimes it would seem better to use paper and a carrier pigeon. Review collected by and hosted on G2.com.

MT
Director of HR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TalentReef?

Our designated rep is very helpful and responsive Review collected by and hosted on G2.com.

What do you dislike about TalentReef?

Needs to generate more applicants. Most applicants come from other sources. Review collected by and hosted on G2.com.

What problems is TalentReef solving and how is that benefiting you?

Text Us being embedded into TR will be extremely helpful! Review collected by and hosted on G2.com.

LG
H
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TalentReef?

The best thing about the Talentreef platform is the scalability of user activity. They have options for low-level managers up to administrators. Review collected by and hosted on G2.com.

What do you dislike about TalentReef?

My biggest complaint about Talentreef is the consistent program issues and glitches they have. We have constant problems with Onboarding paperwork and system shutdowns that extend past an acceptable timeframe. Review collected by and hosted on G2.com.

Recommendations to others considering TalentReef:

Ensure that you have the membership option that will best fit. Company growth and advancement from the start is the top priority, and having all information and processes set during implementation will ensure success. Review collected by and hosted on G2.com.

What problems is TalentReef solving and how is that benefiting you?

My current company did not utilize any AS platform previous to Talentreef. We are now able to manage applicants and onboarding in a consistent and organized way across the orginization. Review collected by and hosted on G2.com.

Nicole W.
NW
Customer Relations Operations Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TalentReef?

I like that applicants can handle everything all from one portal Review collected by and hosted on G2.com.

What do you dislike about TalentReef?

Every single person that I've ever known to use talentReef has had issues logging in and ends up having to reset their password multiple times. The username usually ends up being the phone number but it doesn't seem to be clear to the person filling it out. Review collected by and hosted on G2.com.

What problems is TalentReef solving and how is that benefiting you?

I don't use it often. I've submitted applications in it twice and helped a few agents fill out their paperwork. Review collected by and hosted on G2.com.