21 Systemware Reviews
Overall Review Sentiment for Systemware
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The systemware reporting system is a 100% upgrade in every way to the old system it replaced. Real time collecting, incredible flexibility, very easy to learn interface all backed by an incredible rollout team and support group. Our daily users love using the web based interface over the old mainframe emulation they suffered with. Review collected by and hosted on G2.com.
Programming replacement print bundles to be compatible with ancient mainframe AFP standards was painful but Systemware's excellent team held our hand every step of the way. Review collected by and hosted on G2.com.
Systemware is easy to use and integrate. The user customizable features are intuitive and super helpful. Review collected by and hosted on G2.com.
The only issue I've found, and I'm not certain it is a limitation of Systemware, is the inability to export generated reports in Excel format. Review collected by and hosted on G2.com.
Systemware Content Cloud is the replacement for our legacy archiving application. We have been using it for over five years, and it has come a long way since then. Systemware is constantly improving, constantly willing to accept feedback, and consistently seeks to improve user experience. Their support team always tries their best to understand any issues to resolve them as quickly as possible. Compared to our older application, it is much more robust and so much more customizable. Their software's architecture allows for endless possiblilities to solve for just about any business use case. Review collected by and hosted on G2.com.
The dislikes are minimal, and while the application is close to perfect, it does have a few flaws. But I have no doubt that the team is striving to improve them. The application's error handling could use some improvement, and when solving for those errors, it takes a few too many steps to remedy the situation. I know that they are actively working on the software and continue to put out new versions containing enchantments and bug fixes. Review collected by and hosted on G2.com.
Their support has been great. Any time I need to work with one of their technicians, they are professional and knowledgeable. Review collected by and hosted on G2.com.
We would like to use their cloud services, but it's pretty cost-prohibitive. Other than that, not much really. Review collected by and hosted on G2.com.
The product is capable of using both legacy and modern technology. Review collected by and hosted on G2.com.
In some aspects, it has administrative requirements of having multiple platform knowledge and skillsets. Review collected by and hosted on G2.com.
We can rely on systemware to be stable and for the systemware team to be available when we have questions. It is easy to use and is used often by our IT department and business. Review collected by and hosted on G2.com.
Nothing. We have only had positive experiences with systemware. Review collected by and hosted on G2.com.
UFCU has worked with Systemware for over 10 years. As the Records Manager for UFCU and as the business relationship manager for Systemware, I have worked with them since the software was installed. Systemware has come a long way in development since the beginning, and they have made many improvements along the way. My organization uses this software to store member documents and reports. This software provides an organizational repository for easy access. The UI is easy to use, and the software allows us to manage the access levels for users. It allows us to set retention dates for deletion. Reports are exportable and searchable. Systemware has been willing to listen to our feedback for what we need and has worked with us to help configure their software to meet those needs. Everyone I have dealt with has been responsive and helpful. I very much enjoy working with Systemware, the team dynamic feels like a family and I've enjoyed the continued partnership we have. Review collected by and hosted on G2.com.
There were things I disliked such as not being able to acces some documents in groupings but that's been fixed - due to our feedback and Systemware responsiviness. At this point I don't have any dislikes. Review collected by and hosted on G2.com.
I like how I was able to use it effortlessly and how it was able to keep all of our docs in one place. Review collected by and hosted on G2.com.
I didn't particularly appreciate learning how to use it. Not difficult, but just a slight learning curve. Review collected by and hosted on G2.com.
I have been working with Systemware for more than ten years now, and it has evolved into an excellent product for content management. The upgrade to version 6 was a significant improvement in document management and system administration, The latest cloud version 7 looks even better with more features and greater scalability. What's great about this product is that you can customize it to your business needs since every industry is different.
I like the user interface and how easy it is to tailor the solution to your specifications with the help of Systemware. It's easy to integrate their API with our internal solutions. The team that I've worked with is very knowledgeable about their product and support has been excellent. Review collected by and hosted on G2.com.
Since the solution is highly customizable, you have to work with Systemware to build out custom applications that require service from their Solutions team, and the pricing can be a bit high. I would like to see them provide more training on how to build out these custom apps; however, their self-training library is getting better. Review collected by and hosted on G2.com.
