Ease with processes to implement within an operation Review collected by and hosted on G2.com.

User experience and ease of navigation Review collected by and hosted on G2.com.

It has a very easy-to-use interface, and the voice choices are great. Review collected by and hosted on G2.com.

I’m having trouble connecting a transfer-to-call button, but I’m sure I’ll figure it out soon. Review collected by and hosted on G2.com.

the fact that has Dentrix since i will be using this for dental scheduling Review collected by and hosted on G2.com.

the cost which i underestand at this point you have to charge more till it becomes cheaper over time Review collected by and hosted on G2.com.

It is world class in terms of ease of use, implementation and api integration Review collected by and hosted on G2.com.

It can be expensive, so you still want to build a quality leads list Review collected by and hosted on G2.com.

Very intuitive and helpful. The setup process is quick and painless, makes everything automatic, no-brainer. Review collected by and hosted on G2.com.

Enterprise level needed to sync your business phone number if you have with a current carrier. Review collected by and hosted on G2.com.

I decided to use Synthflow because I heard that it's the best option available, which speaks volumes about its reputation. Setting it up initially was a little challenging, but with some focus and time investment, it turned out to be manageable. This suggests that with determination, the initial barriers can be easily overcome. Additionally, a friend's recommendation, who noted financial success with the software, was a strong influencer for me to try it out, indicating that the platform has potential benefits that I am looking forward to experiencing. Review collected by and hosted on G2.com.

I find the setup process for Synthflow somewhat challenging initially, though it's manageable with sufficient time investment. Additionally, I'm frustrated by the limited minutes available for inbound calls, which restricts my ability to fully utilize this feature. Review collected by and hosted on G2.com.

e like Synthflow’s AI calling assistant because it’s fast, clear, and handles customer calls smoothly without extra setup. It saves us time and works reliably right out of the box. Review collected by and hosted on G2.com.

We only wish the AI calling assistant had more voice style options and slightly deeper customization, but overall it works very well. Review collected by and hosted on G2.com.

It was really easy to start the process and do all the integrations that we needed compared to other companies. One of the first things that we noticed was that the voice quality, thanks to Eleven Labs, made it really easy. We tried some others. VAPI was a little bit hard, somewhat unstable. Some of the integrations were lacking, in particular for GoHighLevel, but with SimFlow, it is actually very, very good. And that's actually making it easy to launch the voice systems in place.

setting up and implementation was very easy as well. Havent discussed anything with support but will update if i see anything off but right now neutral. Been using it for 12 hours straight at this point with multiple platforms and its excelling Review collected by and hosted on G2.com.

So I like that they gave us the trial. The trial minutes were a little bit lower than expected. We were going to sign up with the agency plan. We were able to get more minutes by doing a review, which I have no problem doing because it's actually a really good system, but also the minutes for testing count. And they're doing the minute counter over a real line. We should be able to trigger a call directly through the browser to ourselves just to test or just to do an in-app test on the page, not to compute minutes while we're testing. We haven't been able to spend a lot of time doing any live calls with anybody for real testing, only amongst ourselves and our minutes ran out pretty quickly. So not that useful. Also on the settings pane, when you're setting up the voices and the multi settings that you can adjust on each, it would be ideal if while we're adjusting those, that it wouldn't be counting towards my minutes for the exact use case of what I said. So this would be extremely helpful if the minutes gifted were essentially usable for testing. Thank you. Review collected by and hosted on G2.com.

Synthflow has made building voice AI agents remarkably smooth for our team at AI Automatix. The ease of use is unmatched — the interface is intuitive even for non-tech team members, which speeds up the workflow dramatically. We also love the rich set of features available, from logic branching to real-time audio testing, making it incredibly flexible for various use cases. Integrating it with our existing stack was also seamless, especially WhatsApp and Zapier-based flows, thanks to Synthflow’s ease of integration. Lastly, the customer support has been responsive, knowledgeable, and genuinely committed to helping us succeed. Review collected by and hosted on G2.com.

One area that could be improved is the analytics dashboard — we’d love deeper insights into conversation drop-off rates and more granular performance metrics without relying on third-party tools. Also, while the system is powerful, there is a slight learning curve in mastering the logic for advanced use cases. Review collected by and hosted on G2.com.

I really appreciate the high quality of the system, as well as the consistent support we receive. Review collected by and hosted on G2.com.

Honestly, I don't think there's anything to criticize—everything is truly perfect and amazing. Review collected by and hosted on G2.com.