Syncplify Pros and Cons

The software is great, very easy to set up. I was able to restore a backup from a previous version of the software, it took all our users and our virtual disks. Absolutely smooth. The only sticking point was licensing, and Fjodr Soyevskji was the support specialist who helped me through that. He responded very quickly, saw what was wrong with my setup, and got me on the right track. I probably reopened that ticket like 4 times, and he was always very professional and fast with his responses. Fjodr is definitely a valuable member of your team, thank you all so much! Review collected by and hosted on G2.com.

It wasn't clear that I was using the wrong version of license key, in the future a good idea might be to check the version of the license key in the customer portal. Maybe a quick pop up to say "hey that's an old key, I hope you're not trying to activate our new software with that" Review collected by and hosted on G2.com.

Syncplify is easy to install and use and their support is excellent. We've used it for several years now and it is reliable and fast. The user interface is very intuitive. It has all the features we were looking for and more. Their support is knowledgeable, fast, and extremely willing to help. Review collected by and hosted on G2.com.

We've used it for several years now and there isn't anything that we dislike. Review collected by and hosted on G2.com.

Very stable application for file transfer solution.

Lots of options and customisation possibilities. Review collected by and hosted on G2.com.

A somewhat unusual architecture and user interface. Review collected by and hosted on G2.com.

Very responsive technical support. Ease of use. Review collected by and hosted on G2.com.

There could be some improvements to the multi-server support, but I think they are working on that. Review collected by and hosted on G2.com.

Easy installation and setup, visual look and feel, versatile security settings, customer support. Review collected by and hosted on G2.com.

For some settings, services need to be restarted for the setting to take effect. Review collected by and hosted on G2.com.

We had an instance of a client that was blacklisted and we did not know why. I opened a support ticket and very quickly was provided with the posible reasons for blacklisting. Support was fast, accurate and professional.

I also like the logging facility withing Syncplify. The truth is in the logs! Review collected by and hosted on G2.com.

I have no dislikes or find any downsides Review collected by and hosted on G2.com.

It just works all the time. I've never had an issue in the 3 years we have been using the software. UI is simple and easy to use for allowing and blocking traffic. Set up was a breeze as well. Review collected by and hosted on G2.com.

My only complaint is really with a few UI elements. Some of the box or pages just contain less info than I would like to see. For example, the page to whitelist the IPs only shows about 5 at a time.

However, I am upgrading to v6 soon. If some of these are updated, I'll update the review. Review collected by and hosted on G2.com.

It is easy to install, and easy to maintain. It supports every file transfer protocole you can thing of and all in the basic version. I've been searching for something to replace Filezilla for months, and tried a lot of candidates. It wasn't even a contest once I tried Syncplify. Review collected by and hosted on G2.com.

So far, I haven't really found a downside. You definitely have to read their documentation. But that isn't really a downside. Maybe the name... it's kind of a tougue twister until you get used to it. :-) Review collected by and hosted on G2.com.

We use Syncplify SFTP solutions for a cricital part of our business to receive files from clients. The ease of use makes Syncplify our go to software. Their customer/tech support is quick to reply to emails and help where needed. Review collected by and hosted on G2.com.

They recently changes their licensing model where you have to purchase the premium license when you go over 100 users. That kinda sucks but whatcha gonna do? Review collected by and hosted on G2.com.

The web interface is great for configuration and administration. The system is very stable for all SFTP and FTP processes. It's an easy installation.A solution with many functions. Review collected by and hosted on G2.com.

We don't have any negative points. A great software solution. Review collected by and hosted on G2.com.