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What I like best about SweetIQ is the format and funnel analysis, I like the way they built our dashboard for our clients. I also appreciate how my clients can keep track of all of their listings throughout all of the different directories. Review collected by and hosted on G2.com.
What I dislike most about SweetIQ is their customer support or lack thereof. It takes days to get a response and when I get a response, it's usually not very helpful. I think SweetIQ would be a much better platform if they had a better customer support team. Review collected by and hosted on G2.com.
13 out of 14 Total Reviews for SweetIQ
Overall Review Sentiment for SweetIQ
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SweetIQ is a local marketing hub that offers a suite of products to help businesses take full control of their local online presence. It provides Listings Management tools that enable businesses to manage and optimize their online listings. SweetIQ's software is designed to fit individual business priorities and has received positive reviews from verified hoteliers. Review collected by and hosted on G2.com.
It is a local marketing hub that offers a suite of products to help businesses take full control over their local online presence. It has received positive reviews from verified hoteliers. Review collected by and hosted on G2.com.
It is a one stop shop for everything marketing. It helps drive the right customers to your business which is really the key to market the right way! Review collected by and hosted on G2.com.
Nothing so far! It has great dashboards and is very user friendly Review collected by and hosted on G2.com.
Accurate locations and the design is fresh and easy on the eyes Review collected by and hosted on G2.com.
The breadth of near me suggestions do not often show more uncommon places. The ranking is by popularity rather than distance Review collected by and hosted on G2.com.
The most helpful thing about SweetIQ is their dashboards. I find it really convenient to have your important marketing parameters performance in one place which really helps to understand the situation and plan. Review collected by and hosted on G2.com.
The thing which needs improvement is the quality and pace of the support provided by SweetIQ. The time to bring in the changes is frustrating. SweetIQ needs to bring it's house in order to get acceptance. Review collected by and hosted on G2.com.
It's amazing to get insights of your nearby potential customers. This could be useful for furture strategis of business. Review collected by and hosted on G2.com.
Available for few countries only and Freelancers Digital Marketers can't use it with their personal accounts Review collected by and hosted on G2.com.
SweetIQ had a really great dashboard with charts and graphs of social media performance and analytics, but was limited in monitoring and comparing performance of competitors. Review collected by and hosted on G2.com.
SweetIQ was very user-friendly, but I wish that it had more data on competitors' performance and the ability to respond to reviews on Google, Facebook, etc. all from the platform. Review collected by and hosted on G2.com.
I like that there is a comprehensive dashboard where you can do everything in one place. The platform itself is easy enough to use, though some of the language used isn't as clear as I'd like and has caused some confusion. There were times I needed to access the FAQ section to figure out what to even call the task I was trying to accomplish. Otherwise, updates and review responses/Q&As are completed in real-time which is nice, as we have a retail arm of our business and changes need to happen quickly sometimes. Review collected by and hosted on G2.com.
This may be entirely due to the package we have with SweetIQ/Uberall, but I feel that there isn't as much functionality as I'd like and Yelp is not integrated for our agreement. That has caused some frustration because all Yelp changes for our retail locations have to be made piecemeal and manually. Review collected by and hosted on G2.com.
Honestly, beyond the tool itself, the customer service we receive as a reseller is second to none. I truly appreciate the effort this team makes to keep our clients in check and support our efforts to build our business. Review collected by and hosted on G2.com.
There's not much not to like. I've been working with this platform for over two years and the experience has been tremendous. If there's one thing we'd like to see happen soon, it's Waze integration. Review collected by and hosted on G2.com.
The idea behind SweetIq is great, being able to see the analytics for a business in one place is a really nice idea. Unfortunately SweetIQ seriously lacks in execution and even more so in their support. Review collected by and hosted on G2.com.
SweetIQ has many issues. Being able to see customer insights for a business tend to be unreliable when it come to IF they will show up. Support does not resolve issues in a timely manner (if ever) often issues can go on for months with no update. Features of their dashboard do not work as they should and often stop working. Review collected by and hosted on G2.com.
