SUSE Cloud Observability Pros and Cons

Insights over our services and customers (different services) in one view, roadmap alignment, direct communication and relationship with StackState. Review collected by and hosted on G2.com.

Although the functionality is good and features getting added every release, is the performance our biggest issue, due to the large number of objects we want to have in StackState. But this is getting better with every release. Review collected by and hosted on G2.com.

The UI is very nice and the integrations with existing services provide a big plus. It makes integrating easy and complete. StackState also has great support when things are missing or wrong in the current solutions. Review collected by and hosted on G2.com.

We are big fans of self-service solutions, so we would prefer if our DevOps teams could add their application monitoring to StackState. However, we have found that this can be rather difficult due to the complexity of creating custom integrations for StackState. So now we use a lot of great integrations created by StackState and try to onboard monitoring on most of the underlying components, so our DevOps teams only need to add the final parts of their stack. Review collected by and hosted on G2.com.

Stackpacks and the ease of integration. Getting data in a monitoring system can be bothersome, but integration and basic interpretation out of the box make this very easy. Review collected by and hosted on G2.com.

Sometimes it can take a while for some features or fixes are available. Review collected by and hosted on G2.com.

Stackstate has a clear innovative way of "aggregating them all" - i.e. bringing together many different tools (from AWS to Dynatrace to Zabbix) with different data (topology, metrics, tracing) and the time factor.

Easy to install with Helm-Chart for K8s (OpenShift)

Simple, easy-to-use interface that can be customized for each role.

Very helpful and committed support. Review collected by and hosted on G2.com.

Until today?

I am sorry to say that. Nothing... Review collected by and hosted on G2.com.

Right from the start when Danske Bank decided to do StackState POC, StackState assigned very qualified engineer. It was a pleasure to work with him. Moreover StackState engineer helped to write initial Python script and showed how easily data could be parsed from internal database and visualized in StackState. Without a doubt POC was a total success. In one month we proved that StackState could visualize a multi tier load balancer architecture as well as other components like virtual servers, core switches, esx hots and much more. To add with, we did add some log sources and proved that it is possible to detect various infrastructure failures like problems with storage and correlate all related alarms to single problem domain. Review collected by and hosted on G2.com.

To be honest, at the moment StackState GUI lacks some features which would allow more customization for users. For example, more possibilities to group various components. Also, the relation drawing algorithm needs some adjustemts. Happy to said, we had several meetings with the StackState product management team and it looks like some of the most needed features will be implemented with the highest priority. Review collected by and hosted on G2.com.

The StackState team listens to what their customers need and has fantastic customer support. There is a direct feedback cycle when things are missing or need to be improved. Review collected by and hosted on G2.com.

StackState is still a startup, and not all features StackState offers are always mature. Luckily StackState listens to its customers, and it is using the feedback to work on improving its product every day. Review collected by and hosted on G2.com.

The tool helps make our monitoring more mature meaning we can move from a reactive way of monitoring (react after the issue has happened) to a more proactive way (prevent the issue from happening).

Features that help us:

- Standardized visualization

- Great topology and telemetry functionality, each team has a dedicated view but is also looking at the same data and topology as other teams

- Easy to drill down to the root cause of issues

- Setup as a data platform so it integrates well with various data sources

- User-friendly with a low learning curve

- Good and quick support from the Stackstate team when we need it Review collected by and hosted on G2.com.

The tool is relatively young, meaning we have encountered teething issues. The supplier is aware and is very supportive of solving these. My company is also quite strict with its security settings, this sometimes leads to installation issues. Again, the stackstate team is very supportive of solving these.

Furthermore, the UI does not always handle long component names very well. Review collected by and hosted on G2.com.

Complete overview of your IT infrastructure.

No more silos views.

Customizable.

In principle, you can add/visualize whatever you want, from servers and databases to relations, logs, changes, applications, switches etc. Review collected by and hosted on G2.com.

Customization can be better, but StackState is still young and is working on the feedback.

Documentation can be better (I would add more figures and schemes and less text). Review collected by and hosted on G2.com.

The timeline to visualize topology and status in the past.

Good out-of-the-box-integrations with other systems.

Easy to write custom integrations for nearly every system you can think of. Review collected by and hosted on G2.com.

Had to do many customizations to get it running on our Openshift-Cluster.

AD-Authentication does not support nested-group-memberships yet.

More authentication types would be nice. Review collected by and hosted on G2.com.

One Observability for 'Serverless', 'Serverful' & 'Enterprise' applications in one place, giving a wider topology-powered insight. Review collected by and hosted on G2.com.

Not dislikes, but they should put more emphasis on the 'self-service' aspect of using/configuring the service in today's 'Citizen Developer' world. Review collected by and hosted on G2.com.