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SUSE Cloud Observability Reviews & Product Details

Gideon V.
GV
Accelerator / Innovator
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SUSE Cloud Observability?

StackState gives observability in your complete ICT landscape. It builds dynamic topology views based on cloud and CMDB data and provides you with an actual view of your architecture. You can define views of your ICT of your mission critical processes and drill down until component level.

It provides you with alerts in case of incidents. It helps you find the root cause of incidents and gives quick insight in the impact of incidents.

It helps you prepare changes and predict the possible impact of changes.

The roadmap of Stackstate works towards real AIops, starting with Anomaly detection and Health prediction. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

The lay-out of the screens contains all information but could be more attractive. Review collected by and hosted on G2.com.

What problems is SUSE Cloud Observability solving and how is that benefiting you?

It helps minimize the impact of incidents in the ICT environment and so helps minimize the impact on the business. It improves communication between ICT departments as they have a common view on the ICT landscape. Review collected by and hosted on G2.com.

SUSE Cloud Observability Overview

What is SUSE Cloud Observability?

SUSE Cloud Observability provides organizations with a cloud-native, SaaS-based platform to observe Rancher-managed Kubernetes clusters and applications across multi-cloud environments. Featuring OpenTelemetry integration, 40+ pre-configured observability policies, and automatic service dependency discovery, SUSE Cloud Observability ensures real-time performance insights. Rapid setup allows teams to gain visibility in minutes, eliminating the need for complex configurations. Its pay-as-you-go pricing model scales with your business needs, while flexible integrations with Slack, PagerDuty, and OpsGenie enable fast response to incidents. SUSE Cloud Observability helps organizations maintain reliability and performance, reducing operational overhead and minimizing downtime risks.

SUSE Cloud Observability Details
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Product Description

StackState, the only topology-powered observability company, provides a complete picture of the state of your stack and the intelligence you need to ensure the performance and reliability of your business-critical services.


Seller Details
Seller
SUSE
Year Founded
1992
HQ Location
Nürnberg, DE
Twitter
@SUSE
62,839 Twitter followers
LinkedIn® Page
www.linkedin.com
2,568 employees on LinkedIn®
Description

Modernize your infrastructure with SUSE Linux Enterprise servers, cloud technology for IaaS, and SUSE's software-defined storage.


Genevieve C.
GC
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Recent SUSE Cloud Observability Reviews

Mark v.
MV
Mark v.Enterprise (> 1000 emp.)
4.5 out of 5
"Valuable Kubernetes insights while easy to adopt"
Stackstate as K8 observability software is easy to use and is thus easily adopted by our tech teams. Mainly because because of the out of the box m...
JV
Jeroen V.Enterprise (> 1000 emp.)
5.0 out of 5
"Observability as the most valuable tool for managing your applications"
It simply works! No complicated installation procedures—just straightforward and easy. Supported by an enthusiastic team of engineers who are activ...
Verified User
I
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Easy to use, and a company that listens to it's customers!"
A tool that provides state of the art observability, but what i like most about StackState is that they listen to the customer, work with the custo...
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SUSE Cloud Observability Media

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27 out of 28 Total Reviews for SUSE Cloud Observability

4.5 out of 5
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SUSE Cloud Observability Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SUSE Cloud ObservabilityQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Mark v.
MV
Managed Services Business Enablement Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SUSE Cloud Observability?

Stackstate as K8 observability software is easy to use and is thus easily adopted by our tech teams. Mainly because because of the out of the box monitors and remediation guides. Fast time-to-value for 'regular' engineers. And: quite easy to implement.

The level and responsiveness of the tech support of the Stackstate team is also remarkable. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

No dislikes or downsides yet.

One management feature was missing, which was really important for our operational teams: our request was quickly roadmapped. So Stackstate is acting fast when you have a request as a customer. Review collected by and hosted on G2.com.

What problems is SUSE Cloud Observability solving and how is that benefiting you?

Stackstate is supporting our managed kubernetes services : Giving us and our customers valuable Kubernetes insights. Review collected by and hosted on G2.com.

JV
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SUSE Cloud Observability?

It simply works! No complicated installation procedures—just straightforward and easy. Supported by an enthusiastic team of engineers who are actively working on an impressive feature roadmap. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

It simply works, no more challenges..... Review collected by and hosted on G2.com.

What problems is SUSE Cloud Observability solving and how is that benefiting you?

StackState provides you with direct, real-time, or timely insights into the performance of your applications by indicating all flows and dependencies and analyzing anomalies. Review collected by and hosted on G2.com.

LP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SUSE Cloud Observability?

- in one view, you see overview of your total platform and reduces the time for RCA

- Great people are working in this company, fulfill everything we need.

- it is easy to integerate with other tools.

- The option Time travel. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

- I have not really experienced problems with the program throughout these 2 years of use.

- pricing model can be a challenge if you have a lot of CI in the landscape. -> scope is important. Review collected by and hosted on G2.com.

What problems is SUSE Cloud Observability solving and how is that benefiting you?

- To understand a issue, you don't need deep knowlegde

- To find the root cause in a short time.

- You can use the tool for Training from different knowledge.

- time travel (analyse before there was a incident) Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
IC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about SUSE Cloud Observability?

A tool that provides state of the art observability, but what i like most about StackState is that they listen to the customer, work with the customer to make the product better.

For instance commit to feature requests like multi tenancy, webhooks etc. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

Have not found anything to dislike yet!! Review collected by and hosted on G2.com.

What problems is SUSE Cloud Observability solving and how is that benefiting you?

Creating observability in our Kubernetes (AKS/Tanzu) container platform solutions,generating dashboarding and providing top notch troubleshooting mechanisms. Review collected by and hosted on G2.com.

João G.
JG
TV Engineering Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SUSE Cloud Observability?

StackState provides a very intuitive interface, with several out-of-the-box integration capabilities, which allow a fast integration cycle providing a set of quick-wins. the easiness of use allows the tool to be used by several teams in the organization, from a 1st line of support until the engineering and architecture teams. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

Despite the initial integration cycle being very interesting, an expected learning cycle will be required to achieve a full integration of the application layer. Review collected by and hosted on G2.com.

What problems is SUSE Cloud Observability solving and how is that benefiting you?

Translate the complexity of the production setup, involving multiple vendor, in an usable interface which improves Operational Efficiency. Review collected by and hosted on G2.com.

Verified User in Banking
IB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SUSE Cloud Observability?

It collects monitoring data from various sources and shows you the topology, relations, metrics and anonalies in a single graphical interface.

Customer Support is really great and they always make you feel that they are always with you. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

Every platform has limits and most of the companies have not such number of components. But If you have hundred thousands of components you must select the set for anomaly detection Review collected by and hosted on G2.com.

What problems is SUSE Cloud Observability solving and how is that benefiting you?

Constructing a kind of brain map of topolgy, easyly understanding relations and solving problems. Collects data form services, applications, monitoring tools and prepares it for you to figure out what is going on in case of a problem. Review collected by and hosted on G2.com.

Michael S.
MS
VP, Engineering
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Validated Reviewer
Review source: Organic
What do you like best about SUSE Cloud Observability?

There are a couple of aspects of StackState that were helpful to us. First, the ability to gain deep insights into our entire AWS/EKS stack. We were already using Dynatrace and CloudWatch but were still not getting the depth of observability we needed to ensure we maintain our SaaS solution's top service levels for customers.

Within minutes of installing StackState, the software auto-discovered and mapped the topology of our entire IT environment – including ingesting data from Dynatrace and CloudWatch, so that we truly had a unified picture of our stack from all data sources.

Within three hours, we discovered and successfully troubleshot two unknown performance issues in our production cluster: One in the database and one in the application layer. We could see where the bottleneck resided and was able to correct both issues in less than a day. Fixing the problems enabled us to achieve two things: (1) to cut in half the transaction times our customers experienced while using our application and (2) to reduce RDS infrastructure costs by 75%. The most important thing, however, was that our customers noticed the faster app response. When your customers notice – and comment, you know you’ve done something great for them.

FieldPulse also uses StackState in our change management process to capture before and after topology snapshots for compliance reasons. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

Like any software application you use, there are always things you want to improve. The essentials are there, but we’d like to compare more readily some of the metrics like EC2, application, and utilization of the Kubernetes layer, compare some things on the database layer and get that picture right now to check what’s going on. We can do this today, but we must go to several places. Review collected by and hosted on G2.com.

What problems is SUSE Cloud Observability solving and how is that benefiting you?

The biggest win for us is ensuring performance for our customers. We must maintain a robust, resilient, performant SaaS application within a fully cloud-native AWS/EKS environment. We have made many performance improvements quickly, and StackState has enabled us to do that. Review collected by and hosted on G2.com.

NV
Product manager Xebia Serious Gaming
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SUSE Cloud Observability?

By combining all available data sources StackState is able to display the entire topology of the environment. Adding business data on top of that you can see the business impact of outages in the glimpse of an eye. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

This is not necessarily StackState but it can be challenging to correlate data from within the enterprise due to difference in naming conventions etc. By implementing Stackstate it becomes painfully clear that it is important to have good goverance on resources to keep track of them. Review collected by and hosted on G2.com.

Recommendations to others considering SUSE Cloud Observability:

Do a PoC early on, to see the value it provides. Review collected by and hosted on G2.com.

What problems is SUSE Cloud Observability solving and how is that benefiting you?

Where many monitoring solutions focus on just telemetry StackState provides a full observability solution by combining data such as CMD data, monitoring data and trace data to build a full topology and health overview of the environment.

Relating business impact to IT incidents can be challenging. StackState helps to show the real impact of an outtage making it easier to prioritize. Review collected by and hosted on G2.com.

Dennis L.
DL
Solution Architect
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SUSE Cloud Observability?

Using the standard StackPack integrations it's very easy to gain insight into your (hybrid) application landscape easily. At the same time, adding custom content is also quite easy to do and will add value quickly. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

Observability in itself is complex, abstract concept and can expose problems that "weren't there before". Managing this to stakeholders can be tricky sometimes. Review collected by and hosted on G2.com.

Recommendations to others considering SUSE Cloud Observability:

Just try it with one or more of the StackPacks available out of the box. This will get you results in a couple of hours. And don't hesitate to contact them if your main system doesn't have an integration. They are willing to help out with that. Review collected by and hosted on G2.com.

What problems is SUSE Cloud Observability solving and how is that benefiting you?

Gaining insight into areas that other teams manage, will help in understanding each other better and solving incidents faster. Searching for problems in the wrong area because there is no overview of where an incident is coming from is significantly decreased. Review collected by and hosted on G2.com.

AK
Product Owner
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SUSE Cloud Observability?

Insights over our services and customers (different services) in one view, roadmap alignment, direct communication and relationship with StackState. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

Although the functionality is good and features getting added every release, is the performance our biggest issue, due to the large number of objects we want to have in StackState. But this is getting better with every release. Review collected by and hosted on G2.com.

What problems is SUSE Cloud Observability solving and how is that benefiting you?

Our problem was no insights over services and customers as a whole (only on components) and therefore difficult to do root cause analysis. With the implementation of StackState we both got insights over the whole stack/service in one view with dependencies, and automatic root cause analysis resulting in faster and better incident solving. Next step is to use StackState for automatic detection problems (AAD) Review collected by and hosted on G2.com.