SurveySparrow Reviews & Product Details - Page 7

There are are a lot of customization options with Survey Sparrow. We started using it soley for the Reputation Management tools, but quickly learn that the customizations are useful across of of our domains. Review collected by and hosted on G2.com.

The only downside is the jump in pricing to use options that are only available on the Enterprise plan. Specifically, the url whitelabeling feature and Salesforce integrations. Review collected by and hosted on G2.com.

There are lots of great customization tools that are fun to play around with and create a survey that is

representative of your brand. Review collected by and hosted on G2.com.

The Customer Service is a little hard, any quetions you are waiting in a chat box that times out, people type for a long time and never answer, in order to cancel your subscription you have to talk to someone in this chat box so its hard to cancel or suspend months you dont need it for.

Nice people, just hard to connect. Review collected by and hosted on G2.com.

I love how easy it is to use and how professional their surveys look. I love their different question types, they've made taking a survey much easier and fun! Review collected by and hosted on G2.com.

I don't like their built-in GDPR service, and to be honest, I don't understand it either, and couldn't found information on it. Review collected by and hosted on G2.com.

an excellent survey platform that stands out for its user-friendly interface and diverse features, thr intuitive design makes creating surveys a breeze, and the flexibility in question types caters to various needs Review collected by and hosted on G2.com.

While SurveySparrow has many positive aspects, there are a few potential drawbacks, in terms of customization options for the survey design, which may be restrictive for those seeking a highly branded look Review collected by and hosted on G2.com.

Very easy to prototype and execute new surveys. Good way to integrate into websites or link to from apps. Decent amount of question types. Review collected by and hosted on G2.com.

Quite a few annoying "time to upgrade" prompts if the current plan is not sufficient. It's quite awkward wanting to add question types or using features which are behind a paywall.

This very much limits the user experience if I see features which are not available to me. Nowadays I usually use SurveySparrow for prototyping, but use a self hosted Limesurvey instance for actual surveys, which is a bit of a shame. Review collected by and hosted on G2.com.

Creating our survey was super easy and the prompts wihtin the platform made sure we covered all bases. Review collected by and hosted on G2.com.

A few too many marketing emails during set up Review collected by and hosted on G2.com.

>>Love the variety of options offered (like the ability to build it from scratch with specific items or to make use of the preexisting templates for your Customer feedback,Employee engagement,offline surveys,etc..)

>>Apart from the customizations,very impressed with the reporting and the extraction of the insights gained from the survey set up

>>Additional thing is the versatility of getting integrated with the other tools especially we use Freshdesk as our ticketing software and we can have it integrated with that. Review collected by and hosted on G2.com.

>>Pricing can be improvised

>>Advanced customization options can be introduced as to having the Client's own branding like image/video uploaded,etc.. Review collected by and hosted on G2.com.

I used SurveySparrow for an exploratory survey to understand more about the consumer habits of my target group. I found it to be incredibly easy to use and very intuitive, even for someone like me who doesn't have a lot of experience with survey tools. The design and UI/UX were particularly impressive, making it simple for anyone to navigate and customize surveys. Review collected by and hosted on G2.com.

While SurveySparrow has been generally user-friendly, one thing I've found slightly inconvenient is the limited customization options for certain survey elements. Review collected by and hosted on G2.com.

The upsides for SurveySparrow are as follows -

1. The onboarding process regarding SurveySparrow is very efficient. One doesn't requires to spend ridiculous amount of time opening up the accounts. Which helps in retention of the client.

2. Data collection required to create a healthy data dictionary requires heterogenous complex data. What I find best of SurveySparrow is that one can create simpler surveys and stitch them out into the final report.

3. The data analysis in SurveySparrow is top notch and out of league.

It has saved me hundreds of hours for compiling the entire data into the final report. It provides adequate data to present them at a conference or add in the final reports without much editing. Review collected by and hosted on G2.com.

The downsides for SurveySparrow are as follows -

1. The one downside which makes it difficult for small enterprises to obtain it and play with data is its highly pricey plans. Although it has various features but still seems not so value for money in comparison with other survey platforms

2. The learning graph of SurveySparrow is really high. I had to go through various tutorials and articles to learn the thing, which eventually creates a hassle for a beginner. This impacts the retention of the new customers.

3. Another thing which I think can be improved is that they should allow to export the reports into pdf form in the free plan. Review collected by and hosted on G2.com.

1. The signup process for SurveySparrow was really smooth and seamless. I was able to open an account very fast and easily, thus saving my precious time. The dashboard and user interface were really clean.

2. Mostly we require complex survey forms for various data collection and analysis, this is a very time-consuming process. Due to this, we need a perfect platform that may convert

complex surveys into simple ones. By using SureveySparrow I have produced simple but

meaningful outputs, and easily understandable graphics representations.

3. Data collection is worthless if it is not analysed and the outcome is not understandable to the team. The export feature of SurveySparrow, helps me to export the survey data into an Excel sheet and I can easily customize the output and present it to my team. Review collected by and hosted on G2.com.

1. Even though it is a great platform and I use it for various data analysis work, the pricing of this platform is on the higher side compared to other platforms available for the same type of work. So the price can be slightly reduced.

2. Though the user interface is seamless and smooth, it is difficult for a new user to adapt. The users may require some technical knowledge or a short guide, in the beginning, to adapt to the platform and use it professionally with full potential. Review collected by and hosted on G2.com.