SurveySparrow Pricing Overview

Free Trial

SurveySparrow Pricing Key Insights

Last updated on Apr 30, 2026

SurveySparrow offers 8 pricing editions, starting at $0. SurveySparrow pricing tiers are designed to support different usage levels and team sizes. SurveySparrow also offers a free trial. Higher-tier plans are available via direct consultation with the vendor. Compare the SurveySparrow pricing table below to figure out the best fit for your needs.

Free — $0

Basic — $19

Starter — $39

Business — $79

CX Basic — $199

Professional — $249

NPS + CX Suite — Contact Us

Enterprise — Contact Us

Rated 4.4 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Basic

$19.00

Essential features for individuals to get started in one pack.

Starter

$39.00

Best for startups who want to understand their customer better.

Business

$79.00

Best for mid-size businesses to scale up customer experience.

Professional

$249.00

Best for SMBs aspiring to widen their market with consistent CX.

Free

All the integral features to get started with data collection.

CX Basic

$199.00

Find areas for improvement, take action, and track customer loyalty trends with NPS.

100000 Responses

200000 Email Shares

5 Admin Users

Multi Lingual Surveys (Manual)

Redirect on completion

Advanced Follow-Up Question

Default Answer Values

Pull contact details in questions

Track User Location

1000 APIs Per Day

Randomization

Multiple Thank You Pages

Personalize with Hidden variables

Share Via Email, In-App, Web Link, Email Embed, SMS, QR Code, Slack & Teams

Smart Contact List

Schedule Close Date

Password Protected Surveys

Redirect on completion

Customizable Email Templates

Display Logic & Skip Logic

Question & Answer Piping

Recurring Surveys

Webhooks

Default Workflows

Survey Scheduling

Tags & Themes

NPS Trend Graph

NPS Word Cloud

Share Reports As Links

Schedule reports

Data Exports (CSV, PDF, XLS)

Roles Management

Remove SurveySparrow Branding

Integrations: Google Sheets, Facebook Pixel, Google Tag Manager, Rybbon, Slack, monday.com, ActiveCampaign, Mailchimp, Zendesk, Freshdesk, Intercom, Hubspot, Pipedrive, Microsoft Teams, Google Analytics, Zapier, AWeber, Excel, Salesforce, PowerBI, Tableau

NPS + CX Suite

Take charge of your customer experience journey with NPS, CES and CSAT.

Multi Lingual Surveys (Manual)

Redirect on completion

Advanced Follow-Up Question

Default Answer Values

Pull contact details in questions

Track User Location

1000 APIs Per Day

Randomization

Multiple Thank You Pages

Custom response limits

Unlimited Contacts

Scoring

Group Rating Question

Multi Language Answer Translations

Personalize with Hidden variables

Share Via Email, In-App, Web Link, Email Embed, SMS, QR Code, Slack & Teams

Smart Contact List

Schedule Close Date

Password Protected Surveys

Redirect on completion

Customizable Email Templates

Custom share limits

Response Quota Control

Survey Throttling

Share Via Whatsapp (*Coming soon)

Share via SDK

Display Logic & Skip Logic

Question & Answer Piping

Webhooks

Recurring Surveys

Default Workflows

Survey Scheduling

Custom workflows

Multi-Lingual NPS Surveys

Send Reminders

Tags & Themes

NPS Trend Graph

NPS Word Cloud

Sentiment Analysis

Expressions/Calculations

Executive Dashboards

Import Historical NPS® Data

Share Reports As Links

Schedule reports

Data Exports (CSV, PDF, XLS)

Edit Survey Responses

Case Management

Reputation Management

TV dashboard

Roles Management

Remove SurveySparrow Branding

Sub-Account Management

1 Free Custom SSL

SMTP Relay

Password Policy

IP Whitelisting

HIPAA

Custom NDA

Custom Data Center

Activity Log

Custom Domain Name

Custom Implementation

Whitelabeling/CSS

2FA

Dedicated Customer Success

24/5 Email & Chat Support

Integrations: Google Sheets, Facebook Pixel, Google Tag Manager, slack, monday.com, ActivCampaign, Mailchimp, Zendesk, Freshdesk, Intercom, Hubspot, Pipedrive, Microsoft Teams, Google analytics, Zapier, AWeber, Excel Online, Salesforce, PowerBI, Tableau

Enterprise

Automate, gather, analyze and act on every conversation to craft world-class experiences.

Complete branding

Global throttling

Custom data center

Single Sign On

Share via native SMS & WhatsApp

Auto-reset submissions per user

Option display logic

Executive dashboard

Custom NDA

Advanced password protected surveys

Set hierarchies for data access

Prevent bot submissions

Survey catalog

Integrate with Salesforce

Integrate with Tableau

Integrate with MS Power BI

Custom implementation

Dedicated Customer Success Manager

Download complete pricing listDownload now

SurveySparrow Pricing FAQs

Generated using AI

Is SurveySparrow free, or does it offer a free trial?

Yes. According to G2 data, SurveySparrow offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.

How much does SurveySparrow cost in 2026?

According to G2 data, SurveySparrow pricing in 2026 starts at $19.00 and can reach $249.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the SurveySparrow Inc.'s official pricing page for the most current details.

Who is SurveySparrow pricing best suited for?

Based on G2 reviewer demographics and SurveySparrow's pricing structure, the Basic ($19) and Starter ($39) plans suit freelancers, consultants, and small businesses running regular customer feedback or NPS surveys. The Business ($79) tier appeals to growing teams needing recurring surveys, custom workflows, and CRM integrations like Zendesk and Intercom. The Professional ($249) plan fits compliance-sensitive SMBs requiring HIPAA, multilingual support, and white-labeling. G2 reviewers from IT, marketing, healthcare, and education industries are well-represented across tiers. The CX Basic ($199) and enterprise-level NPS plus CX Suite are best suited for mid-market and enterprise teams prioritizing structured customer experience programs with advanced analytics and dedicated support.

What are the key differences between the free and paid versions of SurveySparrow?

SurveySparrow's free plan limits users to 50 responses per month, 3 active surveys, and 10 questions per survey, with no access to display logic, skip logic, integrations beyond Zapier, or advanced reporting. G2 reviewers frequently note the free tier is too restrictive for meaningful business use, with one reviewer describing it as practically useless for most cases. SurveySparrow's paid plans starting at $19 unlock higher response limits, payment collection, scheduling, Google Sheets integration, and logic features. Higher tiers add branding controls, custom workflows, HIPAA compliance, and enterprise integrations. A free trial is available, though G2 users note it can be unclear which features carry over to specific paid tiers post-trial.

Is SurveySparrow considered good value for its pricing?

G2 reviewers of SurveySparrow broadly consider it good value relative to competitors like Typeform and SurveyMonkey, with many citing lower pricing as a key reason for switching. Reviewers in small business segments frequently praise the conversational survey format and feature depth at the price point. However, a recurring theme across G2 reviews is that advanced features such as white-labeling, custom CSS, HIPAA compliance, and Salesforce integration are locked behind higher tiers, creating frustration for budget-conscious users. Students, nonprofits, and infrequent users consistently flag pricing as prohibitive. Overall, SurveySparrow's pricing delivers strong value for regular business users but may feel steep for individuals or organizations with minimal survey needs.

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SurveySparrow Pricing Reviews

(2)

Parth D.

Assistant Manager Finance

Small-Business (50 or fewer emp.)

1/30/2026

"Intuitive Surveys, Impressive Engagement"

5/5

What do you like best about SurveySparrow?

I like how intuitive and engaging the surveys feel for respondents with SurveySparrow. The conversational interface really stands out and significantly boosts response and completion rates compared with traditional survey formats. Surveys feel more like a natural dialogue than a traditional form, which helps improve engagement. I also find it very easy to set up, as we were up and running quickly without needing much technical support. Review collected by and hosted on G2.com.

What do you dislike about SurveySparrow?

Some advanced features require higher-tier plans, and reporting customization could be more flexible. There is also a slight learning curve when setting up more complex surveys and workflows. Review collected by and hosted on G2.com.

Verified User

Small-Business (50 or fewer emp.)

3/16/2026

"Engaging Surveys with Smart Personalization, But Needs Better Analytics"

3.5/5

What do you like best about SurveySparrow?

I like how SurveySparrow creates interactive surveys that keep web users engaged. I appreciate the human smart feel and smart personalization features. The web integration is impressive; it's not just about sticking a link on a page—SurveySparrow allows me to set 'SpotChecks' or triggers, which is great for lead generation by capturing visitor details in a friendly way. I find the Feedbot feature valuable for high-impact engagement. Plus, the initial setup of SurveySparrow was very simple and easy. Review collected by and hosted on G2.com.

What do you dislike about SurveySparrow?

Analytics and Reporting Depth, Rigidity in Design, The 'Pricing Jump' Review collected by and hosted on G2.com.