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Overall Review Sentiment for SurveySparrow
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The best part of SurveySparrow is that they took what is typically a standard, monotonous task on a lackluster platform into a more interactive, dynamic, and innovative experience. This helps to prevent burnout or boredom from the user which results in more accurate data. Rather than someone trying to quickly get through the survey. Being able to vary how questions are served also keeps user's attention. Review collected by and hosted on G2.com.
Some of the functionalities are not as intuitive as the others but the the customer service team was quick to respond and clarify any questions I had. Review collected by and hosted on G2.com.
From an analytics perspective, the integration capabilities makes it easy to automate tasks, export data and power my other tools to analyze the collected data. This empowers us to have an almost real-time insight to trends and goings-on and be able react instantly to our data-driven insights. Review collected by and hosted on G2.com.
Even with powerful integrations to our other tools. SurveySparrow lacks in key advanced analytics insight the platform, such as more advanced statistical analysis. Lastly, it's annoying that you have to enter your contact details to get the pricing, as once you do you real that it is quite steep for a small business or startup Review collected by and hosted on G2.com.
Didn't need any sort of instructions, just made sense. Easy to use, easy to edit. Clean and polished presentation to the end user & powerful analytics and reporting afterwards. Review collected by and hosted on G2.com.
No complaints here, will use again when I need another survey. Review collected by and hosted on G2.com.
SurveySparrow is easy to use and implement. Customer support was excellent and fast when needed. We used it for 3 rounds duirng a year, and its features helped us meet our requirements and goals. Review collected by and hosted on G2.com.
I'm personally not IT oriented, hence the few email bouncing and blocked issue was thankfully resolved by the support team, but it would have been a better experience if that technical issue never happened in te first place. Review collected by and hosted on G2.com.
I love their simplicity yet sophisticated platform, I can creat something quick and effective with ease. Review collected by and hosted on G2.com.
Some of the features I like I would have to upgrade to get, especially simple things like website redirection. That seems important to offer on entry level especially for a small team with a small budget. Review collected by and hosted on G2.com.
I couldn't believe how hands-on the experience was from start to finish. The customer team were very knowledgable and helpful, and most importantly not pushy. They made sure that the tool met the requirements for our business which it did. The platform was quite intuitive, and I was pleasantly surprised to discover more and more features as I went along. It had just the right amount of cusomisation to fit our needs. We ran into a bit of a road block after the launch but the impact was minimal, and we were provided with a solution quite quickly. Review collected by and hosted on G2.com.
I don't have anything negative to report. Review collected by and hosted on G2.com.
I was originally looking for a new tool to replace SurveyMonkey. We only use this tool twice a year for our NPS score and wanted to invest in a technology that has better integrations than SM. SurveySparrow covered all of our requirements an was extremely easy to set up. Review collected by and hosted on G2.com.
No complaints. We are happy with SurveySparrow and have not seen any issues with functionality. Review collected by and hosted on G2.com.
Helpful in a way that it provide exact and true details to every user and member.Best survey site that I've bumped in to. I can say that survey sparrow accurately updated their survey every month. Review collected by and hosted on G2.com.
Surveying can be expensive and may not be a viable option for a start-up company working within a tight budget. As a start-up company with limited funds, conducting surveys can be expensive and inconvenient. Nevertheless, I am delighted with the recent upgrades introduced to this application. Review collected by and hosted on G2.com.
Creating surveys is very easy and user friendly. Compared with other survey platforms, the price is great! I've used Survey Sparrow to send employee engagment surveys, evaluate training, and conduct individual assessments. I love the premade templates. The customer support is really helpful. Review collected by and hosted on G2.com.
My only ask of Survey Sparrow is that they create an option to download numerical choices rather than just words (e.g., "1" instead of "strongly disagree") in order to make analyses easier. Review collected by and hosted on G2.com.
The survey have a lot of good features and their plan offers at very reasonable price as compare to other similar kind of apps, survey sparrow is easy Review collected by and hosted on G2.com.
There are few bugs which occurs too often in survey sparrow, however survey sparrow customer support resolves it as early as possible for us Review collected by and hosted on G2.com.
