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SurveySparrow Reviews & Product Details - Page 12

SurveySparrow Overview

What is SurveySparrow?

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are mobile-first, highly engaging, and user-friendly. The conversational UI lets your surveys deliver a chat-like experience and increases survey completion rates by a whopping 40%. Our key features include: * Chat-like Surveys that switch from static to dynamic conversations. * Classic Surveys that ask one question at a time. * Offline surveys that let you collect feedback from even the remotest of places, internet-free. * Offline Survey App that serves as a kiosk for offline data collection. * NPS surveys to measure customer sentiment with a single question. * NPS Word Cloud and Sentiment Analysis to gain an in-depth view of customer sentiments. * 360° assessments to evaluate employee performance across various competencies and create personal development plans. * Multilingual surveys to translate your surveys into the languages of your choice. * Wide range of question types to gather a variety of data from respondents. * Click-free dashboard and highly advanced report filters for generating insightful reports. * Efficient user management to optimize your workflow. * White labeling to customize every element of your survey. * Sub Accounts to manage surveys independently under one parent account. * Single Sign-On to log in to our platform with just a single click. * IP Restriction to restrict account access only to trusted locations and networks. * Survey automation with recurring mode to gauge customer or employee pulse at regular intervals. * Survey sharing across a plethora of channels with the easiest sharing options. * Efficient integrations to avoid the hassle of using multiple software. * Custom CSS to add your own personal touch to every survey. * Workflows to automate recurring tasks and increase action efficiency.

SurveySparrow Details
Languages Supported
Arabic, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Kannada, Georgian, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional), Tonga (Tonga Islands)
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Product Description

SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

How do you position yourself against your competitors?

People are reluctant to complete surveys even when they are aware that the surveys are created to collect important information that will help make decisions that concern them. It is in everyone’s best interest to take surveys diligently. However, the current form filling experience is outdated and boring. This is where SurveySparrow comes to help you. With a conversational interface, SurveySparrow makes it more personal and engaging, and drives up to 40% higher completion rates.


Seller Details
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@surveysparrow
900 Twitter followers
LinkedIn® Page
www.linkedin.com
423 employees on LinkedIn®
Description

Refine Employee Experience,
The Better Way.
The all-in-one Omnichannel Experience Management Platform


Shihab M.
SM
Overview Provided by:
Founder& CEO at SurveySparrow

Recent SurveySparrow Reviews

Roopanshi S.
RS
Roopanshi S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Good platform"
It is very useful in every aspects and have no of feature where you can track the survey forms.
Keerthana  S.
S
Keerthana S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best customisable UI friendly surveys"
Conversational Surveys – The chat-like interface makes surveys feel more engaging and interactive, leading to higher response rates.
Raghvendra R.
RR
Raghvendra R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Outstanding survey tool to grow business"
The most I like about SurveySparrow are its features like video surveys,conversational forms, share surveys and a lot more. Its easy to ues, seaml...
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SurveySparrow Media

SurveySparrow Demo - Templates Gallery
Thoroughly researched and thoughtfully curated survey templates prepared by our experts simplify your tasks further.
SurveySparrow Demo - Contacts Management
Manage your audience with ease. Import contacts, create custom smart lists based on contact profiles and send group-specific surveys.
SurveySparrow Demo - Survey Shares
Seamlessly share your surveys across a variety of channels, and collect feedback from your customers and employees.
SurveySparrow Demo - In-built Reporting Module
The reporting module lets you use advanced filters and graphical representations in the form of pie charts and histograms to slice and dice your data.
SurveySparrow Demo - Multitude of Integrations
Integrate third-party applications to your enterprise ecosystem and automate workflows for maximum productivity.
SurveySparrow Demo - Build & Design
Build and Design surveys the way you want with our suite of features such as multiple question types, logical branching, custom variables, survey themes, and so much more.
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Video Reviews

2,013 SurveySparrow Reviews

4.4 out of 5
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2,013 SurveySparrow Reviews
4.4 out of 5
2,013 SurveySparrow Reviews
4.4 out of 5

SurveySparrow Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SurveySparrowQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Venture Capital & Private Equity
AV
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SurveySparrow?

I liked the easy use of it all. I've used Survey Monkey in the past and I think Survey Sparrow had a lot more options as far as to select when creating a survey. Review collected by and hosted on G2.com.

What do you dislike about SurveySparrow?

I wasn't able to use the phone app since it wasn't available to my account. I think you should make it avaialble to all accounts. Review collected by and hosted on G2.com.

What problems is SurveySparrow solving and how is that benefiting you?

It's creating the ease on my end for users to fill in the survey without any issues and not having to email me seprately to fix things. Review collected by and hosted on G2.com.

Indu S.
IS
Software technologist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SurveySparrow?

Easy to use.

Very supportive team who helped us with our queiries.

Extensive documentation.

User friendly UI.

A lot of integration capabilities provided. Review collected by and hosted on G2.com.

What do you dislike about SurveySparrow?

More scoring options for the surveys based on different criterias would help Review collected by and hosted on G2.com.

What problems is SurveySparrow solving and how is that benefiting you?

Easy creation of surveys for clinicains who want to get answers from patients. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveySparrow?

The best thing is that you can customize almost everything to fit your requirements, the UI is very clear and friendly, so anyone can use it. Review collected by and hosted on G2.com.

What do you dislike about SurveySparrow?

Nothing to complain, it's very hard to find something to dislike Review collected by and hosted on G2.com.

What problems is SurveySparrow solving and how is that benefiting you?

Very useful for gathering data and feedback about the team Review collected by and hosted on G2.com.

Neil C.
NC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SurveySparrow?

Easy to use and lots of options, helpful customer service. Review collected by and hosted on G2.com.

What do you dislike about SurveySparrow?

We only need it for 1 month out of the year, so dont like that I can just purchase a month ot so. Review collected by and hosted on G2.com.

What problems is SurveySparrow solving and how is that benefiting you?

We used it for collecting customer information for a draw at our trade show. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveySparrow?

It's easy to set up surveys and maneuver around the platform. Surveysparrow helped me connect with clients in an easy way. Review collected by and hosted on G2.com.

What do you dislike about SurveySparrow?

Cost is biggest dislike.

I went month to month which is high compared with other sites. Review collected by and hosted on G2.com.

What problems is SurveySparrow solving and how is that benefiting you?

Client feedback was difficult to measure. Now it's easy. Review collected by and hosted on G2.com.

EM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SurveySparrow?

incredibly easy to navigate!! so great for open houses and it's super easy to export the info. Review collected by and hosted on G2.com.

What do you dislike about SurveySparrow?

I wish some of the text boxes didn't have such a limited character count. Review collected by and hosted on G2.com.

What problems is SurveySparrow solving and how is that benefiting you?

easy for clients to use when they're going through an open house. quick and easy. Review collected by and hosted on G2.com.

Chris P.
CP
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SurveySparrow?

We needed to collect data quickly for a campaign we were running. Was able to onboard in minutes. Review collected by and hosted on G2.com.

What do you dislike about SurveySparrow?

Some basic functionality was being gate kept behind expensive plans. Review collected by and hosted on G2.com.

What problems is SurveySparrow solving and how is that benefiting you?

We had no way to identify if users liked the emails we were sending out. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SurveySparrow?

Easy integration into Hubspot fields for tracking survey responses to customers. Review collected by and hosted on G2.com.

What do you dislike about SurveySparrow?

Styling features can be a bit finicky to use. Would appreciate a more comprehensive visual editor. Review collected by and hosted on G2.com.

What problems is SurveySparrow solving and how is that benefiting you?

Creating surveys that are easy to use and tracking responses to individuals in our CRM. Review collected by and hosted on G2.com.

Srividya I.
SI
Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SurveySparrow?

Customized options for different survey. To cater to different client needs. Review collected by and hosted on G2.com.

What do you dislike about SurveySparrow?

Need BD Support. Am not too aggressive with marketing. So, if I can get leads, I can position the product very well. Review collected by and hosted on G2.com.

What problems is SurveySparrow solving and how is that benefiting you?

Option to create customized questionnaires and Analytics Review collected by and hosted on G2.com.

TIJO ANTONY 1.
T1
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SurveySparrow?

User Experience of the tool is the best in the Market Review collected by and hosted on G2.com.

What do you dislike about SurveySparrow?

Pricing and Integrations offered can be further enhanced Review collected by and hosted on G2.com.

What problems is SurveySparrow solving and how is that benefiting you?

Easy access to surveys and insights Review collected by and hosted on G2.com.