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SurveyMonkey Reviews & Product Details - Page 5

SurveyMonkey Overview

What is SurveyMonkey?

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com.

SurveyMonkey Details
Product Website
Languages Supported
Arabic, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Malayalam, Macedonian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Tagalog, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.


Seller Details
Company Website
Year Founded
1999
HQ Location
San Mateo, CA
Twitter
@SurveyMonkey
43,666 Twitter followers
LinkedIn® Page
www.linkedin.com
1,441 employees on LinkedIn®
Description

SurveyMonkey is a global leader in online surveys and forms. Our fast, intuitive platform empowers people with the insights they need to make decisions quickly and confidently. We provide answers to more than 20 million questions every day, helping organizations of all sizes build products people love, create winning marketing strategies, delight their customers, and cultivate an engaged and happy workforce.


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Overview Provided by:

SurveyMonkey Integrations

(3)
Verified by SurveyMonkey

Recent SurveyMonkey Reviews

LM
Lindsay M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Survey Monkey = easy way to collect customer's thoughts"
We've used Survey Monkey to ask customers if they were satisfied with our services. We were able to collect more thoughts than we would have if we ...
DW
Dale W.Small-Business (50 or fewer emp.)
0.0 out of 5
"No respect for small non profits."
Ability to survey the members of our non-profit.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"The best survey app"
I've only used this so i like how easy it is to use
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
17 people requested security information

SurveyMonkey Media

Official Interactive Demo

SurveyMonkey demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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Video Reviews

22,938 SurveyMonkey Reviews

4.4 out of 5
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22,938 SurveyMonkey Reviews
4.4 out of 5
22,938 SurveyMonkey Reviews
4.4 out of 5

SurveyMonkey Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SurveyMonkeyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyMonkey?

The ease of setting up a survey is great! It helps multiple people decide on a date for a meeting ion a rapid manner and we love it! Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

It would be great to see new colors perhaps Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

Getting multiple people together when it suits the most of the group members Review collected by and hosted on G2.com.

HS
Product and Growth Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about SurveyMonkey?

It can easily create me set of questions using AI with my prompt Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

Paid plans are on a higher side and while there are plenty of free options available in market they should really work on their pricing Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

To create multiple surveys I need to do for my work and my company , also to analyze them easily and make sense out of it Review collected by and hosted on G2.com.

NR
Account Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyMonkey?

My reason to use SurveyMonkey is it's user-friendly interface, which makes it easy to create, distribute, and analyze surveys even for people like me who are not good with online application. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

SurveyMonkey is a very good and effective tool however, the pricing is really high and it's not easy to get onboard for small business, so if they can get any model on low pricing would be easy for new business to use it on more frequently. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

The wide range of customizable templates and question types ensures that surveys can be tailored to meet specific needs, Review collected by and hosted on G2.com.

ME
كاتب مستقل
Animation
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about SurveyMonkey?

SurveyMonkey is easy to navigate, offers versatile survey tools, and provides detailed analytics. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

The free plan has significant limitations, and premium plans can be quite expensive for small users. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

as personally, for me surveyMonkey is let me learn a lot of strategy to deal with multiple knowledge Review collected by and hosted on G2.com.

AP
Marketing Analyst
Leisure, Travel & Tourism
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about SurveyMonkey?

What I like about SurveyMonkey is that it is really user-freindly and easy to use. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

The only thing I did not like about them was limited access when you do have a free account. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

Getting more feedbacks about products and services. Review collected by and hosted on G2.com.

GJ
Process Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about SurveyMonkey?

Can be accessed by anyone and go with their data,

User friendly

Easy to setup survey and run for client

Quick process to get result real time Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

As of now no dislikes as we used for survey Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

No long process to search vendor everyone can learn and used it within their organization for small update in business Review collected by and hosted on G2.com.

AD
Web Intern
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about SurveyMonkey?

User-friendly interface with customizble survey templates Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

Limited features in free and basic plans Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

Helps gather insights quickly with easy survey creation and analytics tools Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyMonkey?

It's helpful to understand data related to quiz and employee engagement Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

Nothing as such, it's user friendly..... Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

It's helps us take anonymous feedback from the employees, we can also set up quiz for the process Review collected by and hosted on G2.com.

AM
Clinician
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about SurveyMonkey?

Surveys can be so simple and to the point. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

I have not discovered any dislaikes. I like using this tool. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

No need for paper waste, do your surveys quickly and easily onlone. Review collected by and hosted on G2.com.

TB
library assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about SurveyMonkey?

What I love are the all around great products that meets multiple needs. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

The survey designs, I would like to have it offered more options designs. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

I believe it has helped with an increased survey responses very much. Review collected by and hosted on G2.com.