SurveyMonkey Features
What are the features of SurveyMonkey?
Survey Management
- Survey Builder
- Question Types
- Templates
- Survey Distribution
Survey Customization
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys
Survey Insights
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions
Customization
- Custom Fields
- Multi-page Forms
- Design
Top Rated SurveyMonkey Alternatives
SurveyMonkey Categories on G2
Filter for Features
Feedback Management
Tagging | Tag content to organize and assign to specific departments or categories 56 reviewers of SurveyMonkey have provided feedback on this feature. | 72% (Based on 56 reviews) | |
Segmentation | As reported in 56 SurveyMonkey reviews. Break down a population of users by demographics, sequence actions, time, and able to build custom segments. | 76% (Based on 56 reviews) | |
Custom Reports and Dashboards | Based on 55 SurveyMonkey reviews. Allows users to easily build customized reports and dashboards. | 79% (Based on 55 reviews) |
Feedback Analysis
Thematic Analysis | Identifies key phrases, themes, and patterns within a given text This feature was mentioned in 52 SurveyMonkey reviews. | 78% (Based on 52 reviews) | |
Sentiment Analysis | Outputs the sentiment (positive or negative) of a given text This feature was mentioned in 53 SurveyMonkey reviews. | 76% (Based on 53 reviews) | |
NPS/CSAT Scoring | As reported in 52 SurveyMonkey reviews. Measures and reports on NPS, CSAT, or other metrics over time | 71% (Based on 52 reviews) |
Feedback Sources
Online Reviews | As reported in 53 SurveyMonkey reviews. Analyzes feedback from online reviews | 79% (Based on 53 reviews) | |
Surveys | Analyzes feedback from surveys through built-in survey features or integrations with survey tools 53 reviewers of SurveyMonkey have provided feedback on this feature. | 92% (Based on 53 reviews) | |
Social Media | Analyzes customer feedback from social media This feature was mentioned in 51 SurveyMonkey reviews. | 75% (Based on 51 reviews) | |
Customer Service Channels | Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat This feature was mentioned in 51 SurveyMonkey reviews. | 73% (Based on 51 reviews) |
Survey Management
Survey Builder | Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor This feature was mentioned in 1092 SurveyMonkey reviews. | 90% (Based on 1,092 reviews) | |
Question Types | As reported in 1130 SurveyMonkey reviews. Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings | 89% (Based on 1,130 reviews) | |
Templates | Based on 1053 SurveyMonkey reviews. Offers pre-built templates for creating surveys with different audiences or use cases | 85% (Based on 1,053 reviews) | |
Survey Distribution | Provides tools for distributing surveys through email, SMS, social media, etc. 1096 reviewers of SurveyMonkey have provided feedback on this feature. | 88% (Based on 1,096 reviews) |
Survey Customization
Branching/Skip Logic | Based on 892 SurveyMonkey reviews. Helps create more intelligent surveys based on respondent's actions and answers | 85% (Based on 892 reviews) | |
Branding | Based on 923 SurveyMonkey reviews. Allows users to customize survey colors, logos, and URLs to match company branding | 83% (Based on 923 reviews) | |
Multimedia Support | Based on 827 SurveyMonkey reviews. Ability to embed videos, photos, or other rich media | 82% (Based on 827 reviews) | |
Multilingual Surveys | Allows for creation of surveys in different languages and advanced survey translation 653 reviewers of SurveyMonkey have provided feedback on this feature. | 82% (Based on 653 reviews) |
Survey Insights
Reporting & Analytics | Provides tools to visualize and analyze data This feature was mentioned in 1047 SurveyMonkey reviews. | 86% (Based on 1,047 reviews) | |
BI Tools Integration | Allows integration with third -party reporting and business intelligence applications 691 reviewers of SurveyMonkey have provided feedback on this feature. | 81% (Based on 691 reviews) | |
Data Exporting | Allows users to export reports from the product into an .xsl, .csv, or .pdf file This feature was mentioned in 997 SurveyMonkey reviews. | 86% (Based on 997 reviews) | |
Permissions | As reported in 891 SurveyMonkey reviews. Allows administrators to set permissions on viewing, filtering, or sharing survey results | 84% (Based on 891 reviews) |
Customization
Custom Fields | Allows users to add custom fields to forms that aren't already on the templates This feature was mentioned in 150 SurveyMonkey reviews. | 88% (Based on 150 reviews) | |
Conditional Logic | Enables forms to hide or show certain fields based on respondents' answers 134 reviewers of SurveyMonkey have provided feedback on this feature. | 85% (Based on 134 reviews) | |
Multi-page Forms | As reported in 154 SurveyMonkey reviews. Allows users to create forms with more than one page | 89% (Based on 154 reviews) | |
Design | Gives users the ability to customize the design of forms (e.g. logo, brand colors, fonts, etc.) This feature was mentioned in 163 SurveyMonkey reviews. | 88% (Based on 163 reviews) |
Additional Functionality
Embedded Forms | Enables forms to be embedded onto a website without having to create code from scratch 120 reviewers of SurveyMonkey have provided feedback on this feature. | 83% (Based on 120 reviews) | |
Offline Capability | Based on 99 SurveyMonkey reviews. Can used without an internet connection | 78% (Based on 99 reviews) | |
Notifications | As reported in 142 SurveyMonkey reviews. Sends notifications when a completed form is recieved | 84% (Based on 142 reviews) | |
Payments | Contains integrations with payment processors, enabling users to accept payments through forms This feature was mentioned in 100 SurveyMonkey reviews. | 81% (Based on 100 reviews) | |
Mobile Forms | Allows users to build, distribute and access forms from a mobile device 147 reviewers of SurveyMonkey have provided feedback on this feature. | 88% (Based on 147 reviews) |
Generative AI
AI Text Generation | As reported in 49 SurveyMonkey reviews. Allows users to generate text based on a text prompt. | 71% (Based on 49 reviews) |
