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SurveyMonkey Reviews & Product Details - Page 4

SurveyMonkey Overview

What is SurveyMonkey?

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com.

SurveyMonkey Details
Product Website
Languages Supported
Arabic, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Malayalam, Macedonian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Tagalog, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.


Seller Details
Company Website
Year Founded
1999
HQ Location
San Mateo, CA
Twitter
@SurveyMonkey
43,590 Twitter followers
LinkedIn® Page
www.linkedin.com
1,441 employees on LinkedIn®
Description

SurveyMonkey is a global leader in online surveys and forms. Our fast, intuitive platform empowers people with the insights they need to make decisions quickly and confidently. We provide answers to more than 20 million questions every day, helping organizations of all sizes build products people love, create winning marketing strategies, delight their customers, and cultivate an engaged and happy workforce.


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Overview Provided by:

SurveyMonkey Integrations

(3)
Verified by SurveyMonkey

Recent SurveyMonkey Reviews

JB
Judah B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Actually a good resource to have"
The app is very easy to use. I like how simple you can create questions and receive information
BD
Biswajyoti D.Enterprise (> 1000 emp.)
5.0 out of 5
"Voice of Stakeholders - Survey powered by Survey Monkey"
The UI and the format in which questions are asked. Also the Out of the Box analytics on Survey Monkey Responses. This helped our Customer to un...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"SUPER Easy to use"
This has been a very simple program to use and is great to generate surveys for customers and staff.

SurveyMonkey Media

Official Interactive Demo

SurveyMonkey demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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Video Reviews

22,945 SurveyMonkey Reviews

4.4 out of 5
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22,945 SurveyMonkey Reviews
4.4 out of 5
22,945 SurveyMonkey Reviews
4.4 out of 5

SurveyMonkey Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SurveyMonkeyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Medical Devices
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SurveyMonkey?

I am a new user to SurveyMonkey. The product is intuitive and thorough in the options available for market surveys. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

I would like to see free text fields available for question options where I can provide additional information. It would also be nice to have the ability to layout questionnaires in something other than Adobe. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

Ongoing gathering of market intelligence on product satisfaction. It also helps in surveying our independent sales force on various issues. Review collected by and hosted on G2.com.

MI
Survey Engineer &amp; Senior Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SurveyMonkey?

SurveyMonkey is a well-known SaaS survey platform that was founded back in 1999. The software allows users to create surveys, quizzes, and polls for their audience. Surveys are easy to share, and results are gathered automatically. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

slow service and SURVEY RESULTS. It solves our marketing-related problems and IT-related problems but not always OK. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

It solves our marketing-related problems and IT-related problems Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SurveyMonkey?

I'm not a data person, but it allows me to secure and use data. I like that it has banks of suggested answers that are industry standard. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

Because I'm not a true data guru, I think it is easy to misinterpret my results! Also, it is a bit pricy to add colleagues and get extra features for a "lite" user. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

It is allowing me to capture feedback from my internal audiences. Review collected by and hosted on G2.com.

CR
Social Services Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about SurveyMonkey?

I love the convenience of being able to send the survey automatically to everyone. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

Sometimes it goes to spam and is never seen by customers Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

I am using it to find out what can be done better Review collected by and hosted on G2.com.

KB
CEO/Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SurveyMonkey?

I like how simple it is to use for someone who is not experienced with creating surveys. I also appreciate how easy it is to connect to other platfoms for integration. The number of features available, the many many templates, and the allowance for including business branding is very helpful. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

I find the view of the individual data is clunky and hard to read. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

I want to know what feedback my trainees have about their learning sessions so that I can improve the experience for them or for others as my business grows. Review collected by and hosted on G2.com.

KL
Analista de pesquisas sênior
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SurveyMonkey?

The system is constantly being updated, incorporating new capabilities Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

The only limitation that displeases me is the number of invitations per collector Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

Conducting short-duration online surveys Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about SurveyMonkey?

The ease of use while taking surveys made this program efficient and helped learn the materials within. Our company used it to to help support our sales staff in learning new products and tested them at the end, which was very easy to implement with the products we deal with. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

I found there was not a lot (if anything) that I disliked. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

This was more of a learning tool used by our sales team to help see where everyone's knowledge level was at on certain product topics. Review collected by and hosted on G2.com.

DK
Real Estate; Executive Assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyMonkey?

Survey Monkey is so easy to use that anyone who has operated a computer can use it. I also really like that there is a free version, and you are not forced to pay if you only use it occasionally. The set up is simple and very customer based. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

I wish with the free version you would be able to ask more questions then 10. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

I have used Survey Monkey mainly in the past to try to find the best time to hold a meeting or a group dinner. By providing different dates and times the way that the information is given back to you is very easy. Review collected by and hosted on G2.com.

CM
President
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SurveyMonkey?

Survey Monkey provides the flexibility to ask any question, in any manner, and makes suggestions for improvements. I love the NPS feature as well. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

It can be difficult to learn but once you do learn it, the possibilities are endless. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

We have consistently used Survey Monkey to survey ouir students, alumni and employees, it provides a valid and reliable tool. Review collected by and hosted on G2.com.

LM
Marketing Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyMonkey?

Easy to use and very effective for project purposes for business as well as academics to collect data.User friendly and customisation helps to easy use. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

The premium plans is a little bit expensive.Also some mobile optimization issues related to complex surveys should be removed. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

For collection of data for project purposes Review collected by and hosted on G2.com.