SurveyMonkey Reviews & Product Details - Page 3

The ease of use, i use it at least two times a week and it gives me precise information about the satisfaction of our customers. Review collected by and hosted on G2.com.

the way of how the summary of the responses is given is not so easy to understand. I wish it could have a complete report of the qualifications the customers register and the comments that they write Review collected by and hosted on G2.com.

SurveyMonkey's intuitive user interface and extensive customization options for surveys are what I like best. The platform's flexibility in question types and easy-to-use analytics tools make it highly effective for gathering and analyzing feedback. Review collected by and hosted on G2.com.

What I dislike about SurveyMonkey is that some of the more advanced features and detailed analytics are only available in higher-tier plans, which can be costly. Additionally, the platform occasionally has a learning curve for new users due to its extensive range of options and settings. Review collected by and hosted on G2.com.

skip logic, some of their help features. Review collected by and hosted on G2.com.

You can't export the "free" global benchmarks, which was the main reason we bought their premier plan. Then come to find out, their employee engagement survey template is missing tons of the typical (reliable and valid) questions used by every other vendor and they only have benchmarks for about half of the questions they do have. The layout of their questions/answers is inconsistent, which was embarassing until I figured out how to fix it. Their customer support for customers on the Premier plan is lacking - it's very hard to get ahold of someone and the answer is usually, "Sorry, no, you can't." Review collected by and hosted on G2.com.

SurveyMonkey is incredibly user-friendly, allowing even those with limited technical experience to create and distribute surveys quickly. The drag-and-drop feature for building surveys is intuitive, and the wide range of customizable templates helps tailor surveys to specific needs. It's also great that you can gather data and generate reports efficiently Review collected by and hosted on G2.com.

limitations on the free plan can be frustrating. For instance, advanced features like question logic or exporting data in certain formats require a paid subscription Review collected by and hosted on G2.com.

We use Survey Monkey to send surveys to our internal team as well as our customers. This helps us tremendously with out internal workflows as well as customer opinions to improve our company and thrive. It is very easy to create the surveys and send them out. Review collected by and hosted on G2.com.

There is nothing I dislike at this time. Review collected by and hosted on G2.com.

I am a new user to SurveyMonkey. The product is intuitive and thorough in the options available for market surveys. Review collected by and hosted on G2.com.

I would like to see free text fields available for question options where I can provide additional information. It would also be nice to have the ability to layout questionnaires in something other than Adobe. Review collected by and hosted on G2.com.

SurveyMonkey is a well-known SaaS survey platform that was founded back in 1999. The software allows users to create surveys, quizzes, and polls for their audience. Surveys are easy to share, and results are gathered automatically. Review collected by and hosted on G2.com.

slow service and SURVEY RESULTS. It solves our marketing-related problems and IT-related problems but not always OK. Review collected by and hosted on G2.com.

I'm not a data person, but it allows me to secure and use data. I like that it has banks of suggested answers that are industry standard. Review collected by and hosted on G2.com.

Because I'm not a true data guru, I think it is easy to misinterpret my results! Also, it is a bit pricy to add colleagues and get extra features for a "lite" user. Review collected by and hosted on G2.com.

I like how simple it is to use for someone who is not experienced with creating surveys. I also appreciate how easy it is to connect to other platfoms for integration. The number of features available, the many many templates, and the allowance for including business branding is very helpful. Review collected by and hosted on G2.com.

I find the view of the individual data is clunky and hard to read. Review collected by and hosted on G2.com.

The system is constantly being updated, incorporating new capabilities Review collected by and hosted on G2.com.

The only limitation that displeases me is the number of invitations per collector Review collected by and hosted on G2.com.