Video Reviews
22,938 SurveyMonkey Reviews
Overall Review Sentiment for SurveyMonkey
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The diverse question options and customization.
The variety of data download options.
Questionnaire editing UI is wonderful, you can fin almost anything as a user.
We use it a ton in our company, and implement it in a variety of projects.
Customer support is notable.
Its sharing options can be integrated into many other platforms. Review collected by and hosted on G2.com.
I think the logic could substantially improve, as well as the UI and UX for respondents. I believe it should tell users they haven't completed the criteria of the question before they can move onto the next question, not once they've completed the whole page. Review collected by and hosted on G2.com.
Survey Monkey has the great advantage of being usable by those who have no specific skills, because the usability is truly immediate. In about ten minutes, you can learn the main features to become immediately operational. I am very satisfied. I believe the strengths of this platform are: 1) usability 2) versatility (it can be used not only for surveys but also to share various types of forms and easily collect data) 3) in the team version, sharing activities is very easy Review collected by and hosted on G2.com.
Some more depth in logic features would be appreciable Review collected by and hosted on G2.com.
SurveyMonkey is efficient and easy to use. It's an affordable way for me to be able to reach out to my firm members to get feedback on a variety of items, whether that be surveys, performance reviews, etc. You are able to customize it, make it look the way you want it to look and send out the way you want. Review collected by and hosted on G2.com.
Getting a hold of customer service could be a bit easier but at the end of the day, it's still manageable. Review collected by and hosted on G2.com.
SurveyMonkey is a more affordable alternative to "Premium" tools like Qualtrics, while maintaining most of the functionality that is required for practical purposes (unlike a simpler tool like Google Forms)
For its price point, it offers most things that I would need to create surveys. There's branching logic, answer funneling, A|B testing, etc. I find Qualtrics to be too expensive, so this was a nicer compromise. Review collected by and hosted on G2.com.
Two things
- UI is sometimes difficult to navigate, especially when trying to look at results of data through a filter
- Related, things are so laggy! I wish the experience was smoother when clicking through different options (for both building the survey and analyzing it) Review collected by and hosted on G2.com.
1-proteceted subistantially from diffirent viruses
2 use to use, operate and integret
3 Ease of Implementation Review collected by and hosted on G2.com.
1-no immidate response response to customer suppport and delaying.
2-in search time difficult to get immidatily Review collected by and hosted on G2.com.
We've used Survey Monkey to ask customers if they were satisfied with our services. We were able to collect more thoughts than we would have if we had just sent out an email. Review collected by and hosted on G2.com.
Nothing that I can think of! It's a very helpful tool. Review collected by and hosted on G2.com.
What I like best is the ability to collect responders information. In an education setting it is not unusual for students or parents to attempt to submit multiple responses. I can highlight what are most likely multiple responses when I submit my results.
Admin likes the Summary Data export for meetings. It allows them to view results and trends at a glance.
Our Marketing Department likes that our surveys' appearance is brand compliant. Review collected by and hosted on G2.com.
After years of use, the little things that bothered me have been corrected. I look forward to seeing what improvements are made in the future. Review collected by and hosted on G2.com.
I use Survey Monkey for registrations to training or training requests. I have multiple registration surveys going at one time and I can change them quickly and easily and see results. Review collected by and hosted on G2.com.
Having to go to a website to see results separately on each survey I have going. I'd like to see them all in one place without having to switch pages. Review collected by and hosted on G2.com.
easy to build survey with many customizable options i also love the feature to create different links with different end pages helps us streamline our certification program Review collected by and hosted on G2.com.
so far it has worked well for me and i cant find anything i dont like Review collected by and hosted on G2.com.
The extensive customization options and the ability to implement question logic, along with the user-friendly WYSIWYG editor for creating questions.
The comprehensive analysis capabilities of the results. Review collected by and hosted on G2.com.
The search function for existing surveys and their contents could be more intuitive.
A more extensive permissions management system for viewing results would be helpful. Review collected by and hosted on G2.com.