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SurveyMonkey Reviews & Product Details - Page 100

SurveyMonkey Overview

What is SurveyMonkey?

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com.

SurveyMonkey Details
Product Website
Languages Supported
Arabic, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Malayalam, Macedonian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Tagalog, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.


Seller Details
Company Website
Year Founded
1999
HQ Location
San Mateo, CA
Twitter
@SurveyMonkey
43,666 Twitter followers
LinkedIn® Page
www.linkedin.com
1,441 employees on LinkedIn®
Description

SurveyMonkey is a global leader in online surveys and forms. Our fast, intuitive platform empowers people with the insights they need to make decisions quickly and confidently. We provide answers to more than 20 million questions every day, helping organizations of all sizes build products people love, create winning marketing strategies, delight their customers, and cultivate an engaged and happy workforce.


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Overview Provided by:

SurveyMonkey Integrations

(3)
Verified by SurveyMonkey

Recent SurveyMonkey Reviews

LM
Lindsay M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Survey Monkey = easy way to collect customer's thoughts"
We've used Survey Monkey to ask customers if they were satisfied with our services. We were able to collect more thoughts than we would have if we ...
DW
Dale W.Small-Business (50 or fewer emp.)
0.0 out of 5
"No respect for small non profits."
Ability to survey the members of our non-profit.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"The best survey app"
I've only used this so i like how easy it is to use
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17 people requested security information

SurveyMonkey Media

Official Interactive Demo

SurveyMonkey demo available

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Video Reviews

22,938 SurveyMonkey Reviews

4.4 out of 5
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22,938 SurveyMonkey Reviews
4.4 out of 5
22,938 SurveyMonkey Reviews
4.4 out of 5

SurveyMonkey Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SurveyMonkeyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
VK
IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SurveyMonkey?

its the variety of options available and we can do it with ease that made survey monke the most preferable option Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

we cannot directly point out something as bad in surevey monkey Review collected by and hosted on G2.com.

Recommendations to others considering SurveyMonkey:

might be the easiest, i had struggled with google forms Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

time is the first point. our effort in thinking of how to present a question is simplified here Review collected by and hosted on G2.com.

HS
Canva Pro Affiliate Partner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyMonkey?

The work has become easier. I find it comparatively easy to use this for my surveys and interviews. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

It can include many more options and variety of in-built templates. It can just make the work even more easier. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

My school and work interviews and research works can be easily done with the help of SurveyMonkey. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about SurveyMonkey?

The entire user experience right from the beginning. Even someone new to Survey Monkey would not find it difficult to use the platform. Easy to manage and track responses and progress. Data insights and reporting is quite easy and intuitive, with the ability to use different reporting formats Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

It does not have full-fledged customization to create a completely bespoke survey. Multiple languages not supported. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

It helps in collecting repsonses fast and easily. Can be anonymized as well. Ability to design and deploy surveys quickly and keep all controls in real time. Review collected by and hosted on G2.com.

MM
H
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyMonkey?

SurveyMonkey is extremely easy to use. The system is intuitive and often provides the best way to word a question on a survey or provide sample responses. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

I'm not sure who our account manager is as they do not reach out often. I also have issues with the website remembering my device. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

We use SurveyMonkey for employee engagement. We've been able to solve issues with our employees that has helped reduce turnover. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SurveyMonkey?

It's flexible and easy to use. Good user experience and FAQ/help is good Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

Pricing could be better, especially to have 3 or so administrators on one licensing agreement that doesn't cost a lot as we don't use it a lot. Review collected by and hosted on G2.com.

Recommendations to others considering SurveyMonkey:

Flexible plans to meet your business needs. Easy to use and learn. Can create a survey without really taking a tutorial - just jump right in and get going, then learn more as you go to make more complex surveys. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

keeping in touch with our employee base to survey on working from home, hybrid working, getting solid feedback so we have the correct type and timing for communications. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyMonkey?

The UI is easy to navigate and depending on your questions, you can collect invaluable data that can help with planning and promotions. There are other platforms but SurveyMonkey is solid. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

The downsides are the usual with freemium platforms. You want to use the sophisticated tools, but it's not available at the free level. If this app is useful, support it by upgrading. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

SurveyMonkey provides great insight into my community and helps me with planning. This way I can be more responsive and supportive as needed. People will respond to a well crafted questionnaire. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyMonkey?

It's efficient and easy to understand for the most part. I love that once I create a survey, I can go in and copy and paste the link and send that out via email. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

Maybe all of the steps required to create a survey get a little confusing? Other than that, I've had no problem working with Survey Monkey. It's been incredibly helpful. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

It helps with company-wide questions and issues I need answers for almost immediately. It saves the work of having to duplicate the same survey over and over... Review collected by and hosted on G2.com.

NM
Account Manager - SaaS/Multicloud(US - Remote)
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyMonkey?

You can easily create, send and analyze surveys and this helps to easily get feedback relevant to your business topic/area. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

So far so good - can't think of anything specific! Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

It lets businesses easily create, share and analyze surveys and which in turn provides them meaningful and actionable insights related to their consumer behavior and business Review collected by and hosted on G2.com.

CA
Senior Manager-Finance
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SurveyMonkey?

It has a lot of survey templates which eases your job while drafting surveys. You can buy targeted responses wherein you can define the participant criteria. It is one of the most trusted surveys creation tools. It has its own market research tool which brings an edge over other available tools. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

There is nothing to dislike about this tool. However, I think they can have a desktop version of this tool. Review collected by and hosted on G2.com.

Recommendations to others considering SurveyMonkey:

Its one of the best survey creator tool, go for it without any second thoughts Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

Surveys are run to study user attribution, user segmentation, analyze industry trends, analyze pricing trends. Through surveys, meaning data can be collected and based on such data better business decisions can be taken. Review collected by and hosted on G2.com.

AD
Senior Manager - Consumer Insight and Brand Development
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about SurveyMonkey?

I lead consumer insights at a real estate company and use survey monkey to conduct all my customer research to gather consumer insights. This tool not only helps with questionnaire designing but also help us with visualization dashboard which provides ready-made output charts. Survey Monkey offers multiple routing options to make our survey automate the logic checks which makes need of manual questionnaire designing through customized programming redundant Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

Survey monkey doesn't help us input any texts automatically in question from previous answers selected by respondents which makes it less user friendly while asking a customized question related to a particular response Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

I am able to connect with all my customer digitally without reaching out to them personally over call. This helps them fill the survey in their leasure time without our intervention Review collected by and hosted on G2.com.