SurveyMonkey Engage Features
What are the features of SurveyMonkey Engage?
Platform Basics
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability
Platform Content
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
Platform Additional Functionality
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal
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SurveyMonkey Engage Categories on G2
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Platform
Customization | Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. | Not enough data | |
Integration APIs | Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. | Not enough data | |
Internationalization | Enables users to view and transact business with the same content in multiple languages and currencies. | Not enough data | |
User, Role, and Access Management | Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | Not enough data | |
Performance | Is consistently available (uptime) and allows users to complete tasks reliably. | Not enough data | |
Mobility | Is accessible from a mobile device and by users on the go. | Not enough data | |
Reporting | Provides analytics tools that reveal important business metrics and track progress. | Not enough data | |
Dashboards | Has a centralized dashboard for users to interact with. | Not enough data |
Platform Basics
Performance Benchmarking | As reported in 22 SurveyMonkey Engage reviews. Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level. | 79% (Based on 22 reviews) | |
Reporting & Dashboards | Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews. 26 reviewers of SurveyMonkey Engage have provided feedback on this feature. | 79% (Based on 26 reviews) | |
Interoperability | Based on 10 SurveyMonkey Engage reviews. Connects to external systems and applications as needed to complete team workflows. | 85% (Based on 10 reviews) |
Platform Content
Employee Pulse Surveys | Based on 24 SurveyMonkey Engage reviews. Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction. | 85% (Based on 24 reviews) | |
Survey Customization | Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity. This feature was mentioned in 26 SurveyMonkey Engage reviews. | 79% (Based on 26 reviews) | |
Goal and Challenge Creation | Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools. 20 reviewers of SurveyMonkey Engage have provided feedback on this feature. | 83% (Based on 20 reviews) | |
Science-based templates | Provides content templates built by academics and/or practitioners and leverage science and research. | Not enough data |
Platform Additional Functionality
Employee Segmenting | Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments. This feature was mentioned in 21 SurveyMonkey Engage reviews. | 80% (Based on 21 reviews) | |
Goal and Challenge Creation | As reported in 20 SurveyMonkey Engage reviews. Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools. | 83% (Based on 20 reviews) | |
Peer Recognition | See feature definition | Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed. This feature was mentioned in 21 SurveyMonkey Engage reviews. | 83% (Based on 21 reviews) |
Social Feedback Portal | As reported in 18 SurveyMonkey Engage reviews. Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity. | 83% (Based on 18 reviews) |
Feedback Management
Tagging | Tag content to organize and assign to specific departments or categories | Not enough data | |
Segmentation | Break down a population of users by demographics, sequence actions, time, and able to build custom segments. | Not enough data | |
Custom Reports and Dashboards | Allows users to easily build customized reports and dashboards. | Not enough data |
Feedback Analysis
Thematic Analysis | Identifies key phrases, themes, and patterns within a given text | Not enough data | |
Sentiment Analysis | Outputs the sentiment (positive or negative) of a given text | Not enough data | |
NPS/CSAT Scoring | Measures and reports on NPS, CSAT, or other metrics over time | Not enough data |
Feedback Sources
Online Reviews | Analyzes feedback from online reviews | Not enough data | |
Surveys | Analyzes feedback from surveys through built-in survey features or integrations with survey tools | Not enough data | |
Social Media | Analyzes customer feedback from social media | Not enough data | |
Customer Service Channels | Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat | Not enough data |