With Surfly we were able to instantly transform our self-service journey into a fully collaborative experience. Fully on-brand without pushing them to another software or app. Review collected by and hosted on G2.com.
Nothing, the platform is very intuitive. Review collected by and hosted on G2.com.
99 out of 100 Total Reviews for Surfly
Overall Review Sentiment for Surfly
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This co-browsing tool runs directly in the browser, where all other tools needs additional software. This makes it very easy and safe to use. It has and does everything you need and expect from a product like this.
I almost use it everytime when I have to support one of my clients from a distance. Explaining things is one, but just hopping into a Surfly session together makes everything so much smoother and easier. My clients are very impressed by it as well! Review collected by and hosted on G2.com.
Haven't found anything to dislike up untill now. Review collected by and hosted on G2.com.
Surfly is a distingusihed platform, they're a middleware and make our user happy about security while providing a super easy cobrowsing platform. They accomodate our Australian timezone and have even had great meetings with their devs and ours so we know exactly all the things it can do. Review collected by and hosted on G2.com.
Nothing! They've been great. Particularly our Account Executive Ayush Review collected by and hosted on G2.com.
The approach with Surfly is detailed and service orinted. Everything is focused on the User experience and as a client, the responsiveness was fast and reliable which our industry needs. Review collected by and hosted on G2.com.
There are some packages that if amalgamated for value would be a win and we appreciate in this day and age you can't give everything away for nothing Review collected by and hosted on G2.com.
Good software. Easy to install, easy to use, plenty of documentation online if you want to get more out of it. Review collected by and hosted on G2.com.
maybe more options for the pen color and different drawing options? Review collected by and hosted on G2.com.
Customer service has been great. Their team is on top of all your questions and wants you to be able to get Surfly installed and ready to use quickly. Even afterward, they are there for you, unlike some companies that are nowhere to be found once you have paid for their services. Review collected by and hosted on G2.com.
I wish the fees would be listed in Euro and US currency; it would be easier to quickly know the price. It would be convenient even though it does not take long to figure out. Review collected by and hosted on G2.com.
I was thoroughly impressed with the level of assistance they provided my company with demos and step-by-step instructions on how to use their technology. Their friendly demeanor and shared values made our interactions all the more pleasant, and I have yet to encounter another company that has left such a positive impression. Their product speaks for itself, and we are eager to start using it in the future. I have already recommended their business to my peers in the industry. Review collected by and hosted on G2.com.
Up to this point, I have no grievances with the platform, and neither have any of our end users. Should we encounter any issues, I will provide an update accordingly. Review collected by and hosted on G2.com.
The simplicity of the end-user experience.
The ease of integrating into our platform.
The support from the moment I reached out through deploying into production
The flexibility of using web-based or embedded into our platform. Review collected by and hosted on G2.com.
So far, there is nothing about the platform that I dislike. We have not had any complaints from any of our end users either. I will update if I find something that we don't like. Review collected by and hosted on G2.com.
I have been using Surfly for nearly a year as the best cobrowsing tool for my work. Surfly has been exceptional in handling the coded pages for my work requirements. I have seen real good progress in my day to day outputs from using surfly. We as a part of the work always wanted co browse with our co-workers and others when required there surfly was much handy partner in serving us the requirement when required. Review collected by and hosted on G2.com.
I liked everything about surfly. there is nothing to dislike about surfly. Thankful to the creators of surfly for making things easier. Review collected by and hosted on G2.com.
They could not have been more helpful when helping my company with demo's and walkthroughs of using there tech. I have never interacted with another company that have been so friendly and share the values of that of my own. Obviously there product speaks for itself and I know its something we are looking to start using going forward and have already recommended the business to my friends in the industry. Review collected by and hosted on G2.com.
Honestly nothing as i mentioned before the product is great and so are the people and in my mind thats what makes a company great. Review collected by and hosted on G2.com.
- The ease of installation
- We were able to implement the solution in our CRM in 2 days
- Fulfills all compliance criteria
- Supports third party web apps, example:payment portals Review collected by and hosted on G2.com.
- The support hours could be increased,, Review collected by and hosted on G2.com.
