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Sumo Logic Reviews & Product Details - Page 24

Sumo Logic Overview

What is Sumo Logic?

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. Customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. For more information, visit: SUMOLOGIC.COM

Sumo Logic Details
Product Website
Languages Supported
English
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Product Description

Sumo Logic enables enterprises to build analytical power that transforms daily operations into intelligent business decisions


Seller Details
Company Website
Year Founded
2010
HQ Location
Redwood City, CA
Twitter
@SumoLogic
6,595 Twitter followers
LinkedIn® Page
www.linkedin.com
908 employees on LinkedIn®
Ownership
NASDAQ: SUMO
Description

Sumo Logic turns insights into action by enabling customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Log Analytics Platform.


Ellie E.
EE
Overview Provided by:

Recent Sumo Logic Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"The Importance of Value"
The ease of use and customer support are 2 things that immediately stood out with Sumo Logic.
Chaitanya J.
CJ
Chaitanya J.Mid-Market (51-1000 emp.)
4.5 out of 5
"Sumo Logic's Search and Analytics a great tool"
Simplifying Cloud Monitoring with Sumo Logic with easy search.
Rohan  D.
RD
Rohan D.Mid-Market (51-1000 emp.)
4.5 out of 5
"Great observability tool!"
I like the current UX it is simple to understand, I also like the query language ie the search syntax. Also has great visualization tools in built ...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

Sumo Logic Media

Sumo Logic Demo - Complete visibility
Unified logs, events, metrics and traces help make sense of massive amounts of data faster — and more accurately. Out-of-the-box or pre-configured dashboards save time by bringing visibility to every component of the stack. Unique features like Partitions and Scheduled Views help users get visibi...
Sumo Logic Demo - Search Query Language
Deep interrogation through robust log queries of all datasets accelerates threat detection and troubleshooting performance issues. Uncover the “unknown unknowns” and empower your users with a rich operator library and easy-to-use search templates to quickly filter real-time insights and results
Sumo Logic Demo - Real-time insights
Rich data visualization on standard or customized dashboards helps visualize log data. Get deep performance and security insights with our machine learning-driven threat detection, integrated threat intelligence correlation, and deep search-based investigation
Sumo Logic Demo - Reliability management
Powerful log search and query let you create real-time SLIs and SLOs to monitor golden signals like latency and errors that can impact the user experience. You have accurate information for making data-driven decisions to balance reliability with innovation.
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Video Reviews

326 Sumo Logic Reviews

4.3 out of 5
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326 Sumo Logic Reviews
4.3 out of 5
326 Sumo Logic Reviews
4.3 out of 5

Sumo Logic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Sumo LogicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

The UI and interchange between log search and dashboard Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Slow delay in loading dashboard when loading multiple dashboard. Minor UI fixes to click and drag search tabs. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

AWS monitoring Review collected by and hosted on G2.com.

Abner J.
AJ
CIO SOH (Service Operation Hub)
Management Consulting
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Sumo Logic?

it is very simple to use, it looks almost like a mobile App, I like how simple it is to configure your dashboard,

and it gives you real-time metrics on our servers, also the incoming alerts are very easy to configure.

the dashboard allows to filter timeframes for every running job and not like other software where the time filter refreshes the entire dashboard Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

I think the customer service part still has room to improve, I've been on a long hold trying to reach someone on their hotline. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Day to Day monitoring, it is a reliable source of metrics and real-time monitoring on your infrastructure Review collected by and hosted on G2.com.

Response from Cory Singleton of Sumo Logic

Hi Abner,

My name is Cory Singleton, I'm a technical Account Manager here at Sumo Logic. We appreciate your feedback on Sumo's ease of use and want you to know that we're continuing to work very hard at that! In regards to your experience on hold, I'd like to apologize on behalf of Sumo Logic that you're experience was less than desirable. Your satisfaction is incredibly important to us and providing world-class customer service is a critical mission for us as a company. I can see in this instance, we did not live up to our expectations, however, I can assure you that this is not the norm for us. I've passed this feedback along to the appropriate channels here so that we can ensure this does not happen again. If you'd like to chat further, or need any additional assistance, please reach out to g2-feedback@sumologic.com and we'll be happy to assist.

Thank you for being a Sumo Logic Customer.

-Cory

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

Very easy to start by typing what you want to search. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Prompt for different categories are not very intuitive. Menu structure is sort of odd. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

System logs review. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

Query function along with alerting feature. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Lack of IP to ASN/ISP org mapping. So I can't get better picture about threat landscape Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Security. Use Sumologic for forensic Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

The flexibility to collect audit logs from any environment (on-premise or third-party cloud platforms) Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Some minor limitations in the geolocation maps that do not allow you to drill into the supoorting logs through direct interaction with the map. In other words, you cannot click on map icons to narrow your log search results. Review collected by and hosted on G2.com.

Recommendations to others considering Sumo Logic:

Consider the hidden costs of on-site hardware resources associated with on-site solutions. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Low cost and ease of implimentation are high points. Non on-prem SIEM infrastructure to support. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

The query syntax is simple, and the search results are appearing really fast, even with terrabytes of logs ! Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

The UI to save and update searches could be improved Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

All logs in one place, and very easy to query with amazing performance. Review collected by and hosted on G2.com.

JP
Team Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

Search query is very powerful.

Scheduled search and alert help us to monitor our system.

Dashboard is another awesome feature. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

sometimes the performance is slow, "log reduce" is powerful but it can be improved. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Monitoring errors and logs.

Scheduled search and Alert Review collected by and hosted on G2.com.

Response from Andrew McLean of Sumo Logic

Hi Jung,

It's Andrew McLean from the Customer Success team here at Sumo Logic. It's good to see that you are getting good value out Sumo Logic on your monitoring and alerting.

I do apologize that it is sometimes slow in performance. We have lots of ways to help improve performance such as partitions and scheduled views. Please reach out to g2-feedback@sumologic.com so that our Customer Success team can review your design and ensure your account is optimized for your usage.

Thanks again for being a great customer.

Subodh S.
SS
Technical Architect
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Sumo Logic?

Before to this sumolog , I was having huge issue while searching my application log in different server . My application having 4 server and each server having no of logs . Some time , in case of any production issue , i have to find the issue and trace the log. Before sumolog , i have to login each server and find the log then individually i have to put the condition to refine the logs .But now, i am so comfortable and quickly able to add no of search parameter and sumo logic search all logs from all server environment at once . This is time saving , quick and less error prone . Good work sumo logic team . Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

initially i have to remember some search criteria but after while it's easy to use . Review collected by and hosted on G2.com.

Recommendations to others considering Sumo Logic:

i recommend other people to use this server if you quickly want to see your logs. This is very efficient product for who is doing production support . Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

reading production logs for various application server . Review collected by and hosted on G2.com.

JC
Sr software engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

The query language that makes the log fetch very easy Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Slow parsing that makes the alering orettu slow Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Cloudmontior akamai logs. Flexible and highly available Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
EH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

90% of the functionality of splunk but a fraction of the work to get up and running. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Some of the built in reporting isn't in sync with the current vendor log formats. Content library isn't as extensive as Splunk. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

HIPAA Compliance Review collected by and hosted on G2.com.