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Sumo Logic Reviews & Product Details - Page 14

Sumo Logic Overview

What is Sumo Logic?

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. Customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. For more information, visit: SUMOLOGIC.COM

Sumo Logic Details
Product Website
Languages Supported
English
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Product Description

Sumo Logic enables enterprises to build analytical power that transforms daily operations into intelligent business decisions


Seller Details
Company Website
Year Founded
2010
HQ Location
Redwood City, CA
Twitter
@SumoLogic
6,595 Twitter followers
LinkedIn® Page
www.linkedin.com
908 employees on LinkedIn®
Ownership
NASDAQ: SUMO
Description

Sumo Logic turns insights into action by enabling customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Log Analytics Platform.


Ellie E.
EE
Overview Provided by:

Recent Sumo Logic Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"The Importance of Value"
The ease of use and customer support are 2 things that immediately stood out with Sumo Logic.
Chaitanya J.
CJ
Chaitanya J.Mid-Market (51-1000 emp.)
4.5 out of 5
"Sumo Logic's Search and Analytics a great tool"
Simplifying Cloud Monitoring with Sumo Logic with easy search.
Rohan  D.
RD
Rohan D.Mid-Market (51-1000 emp.)
4.5 out of 5
"Great observability tool!"
I like the current UX it is simple to understand, I also like the query language ie the search syntax. Also has great visualization tools in built ...
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1 person requested security information

Sumo Logic Media

Sumo Logic Demo - Complete visibility
Unified logs, events, metrics and traces help make sense of massive amounts of data faster — and more accurately. Out-of-the-box or pre-configured dashboards save time by bringing visibility to every component of the stack. Unique features like Partitions and Scheduled Views help users get visibi...
Sumo Logic Demo - Search Query Language
Deep interrogation through robust log queries of all datasets accelerates threat detection and troubleshooting performance issues. Uncover the “unknown unknowns” and empower your users with a rich operator library and easy-to-use search templates to quickly filter real-time insights and results
Sumo Logic Demo - Real-time insights
Rich data visualization on standard or customized dashboards helps visualize log data. Get deep performance and security insights with our machine learning-driven threat detection, integrated threat intelligence correlation, and deep search-based investigation
Sumo Logic Demo - Reliability management
Powerful log search and query let you create real-time SLIs and SLOs to monitor golden signals like latency and errors that can impact the user experience. You have accurate information for making data-driven decisions to balance reliability with innovation.
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Video Reviews

326 Sumo Logic Reviews

4.3 out of 5
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326 Sumo Logic Reviews
4.3 out of 5
326 Sumo Logic Reviews
4.3 out of 5

Sumo Logic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Sumo LogicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Sumo Logic?

Sumo Logic presents a wide range of features aimed at improving performance and optimizing security in the cloud. It is a key resource for us, since continuous monitoring allows us to resolve failures efficiently. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Nothing disgusts me about software performance, but I think it's expensive. Review collected by and hosted on G2.com.

Recommendations to others considering Sumo Logic:

It is an intelligent solution to make more efficient the monitoring of infrastructures. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

It gives us precise metrics of the operation of our applications. The analytics provided by SumoLogic are important to improve the user experience. Review collected by and hosted on G2.com.

Praveen T.
PT
Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Sumo Logic?

The only reliable platform for our company to check and monitor alerts about APIs in all environments is Sumo Logic. And the best part is you need not submit the credit card details to them in case you need to try them out before switching to Sumo Logic completely. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Sumo Logic sends a hell lot of emails when APIs are not responding properly. Could be more consolidated. Review collected by and hosted on G2.com.

Recommendations to others considering Sumo Logic:

It's really great to use Sumo Logic. It's easy to set up as it requires no integration with the system to get going. All the best for the future in monitoring the APIs and other network monitoring issues in the company you're working for! Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

To solve the API response time issues in the production. Review collected by and hosted on G2.com.

DH
Project Manager
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Sumo Logic?

SumoLogic makes setting up log collection simple and fast, with a lot of mix focuses and configurable specialists. Inspecting logs from divergent and disseminated frameworks utilizing their inquiry dialect is generally straightforward, however can get mind boggling quick. In a universe of small scale administrations it is basic to probably inquiry logs from all running applications and their conditions so as to screen framework wellbeing and troubleshoot issues. Regardless of whether it is through rSyslog or introduced operators Sumo makes gathering logs from numerous frameworks a breeze. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

The alarming administration isn't what I would anticipate from an undertaking item. We have numerous individuals signing in and making alarms, and the best way to bring together them so they are sensible is to put them all on shared records. In the event that they are made utilizing singular records, they must be relocated after an individual leaves, which appears to be pointless. It is an imperfection on a generally cleaned item Review collected by and hosted on G2.com.

Recommendations to others considering Sumo Logic:

Sumo makes it exceptionally straightforward Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Figure out how to send out accurately, Also, read documentations of the apparatus, so you don't invest additional quality work energy endeavoring to make sense of how to utilize the instrument. My greatest test was sending out in CSV with the information I required, when I made sense of this, my life was less demanding from that point. I'll unquestionably prescribe investing energy with the documentation before plunging into the application.If you are searching for a brisk kick off into logging, Sumo makes it exceptionally straightforward Review collected by and hosted on G2.com.

Response from Andrew McLean of Sumo Logic

David,

Thank you for taking the time to review Sumo Logic. My name is Andrew McLean and I am one of the Technical Account managers here. I apologize that the alerting framework did not meet expectations. We are working on improving how alerts are viewed and handled in the UI, and I have shared your feedback with our Product team.

Thanks again for being a Sumo Logic customer.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Sumo Logic?

The panel is complex, but intuitive. It provides advanced features to monitor applications. It is effective to detect anomalies and failures related to security. Sumo logic plays an important role in protecting our applications in real-time. It allows us to optimize operations, all from a platform that unifies the tasks of analysts. It's really versatile. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

It is difficult to find any feature that I do not like because it works very well. Review collected by and hosted on G2.com.

Recommendations to others considering Sumo Logic:

It is an outstanding app. It is effective and versatile. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

It is a great tool for identifying problems at the time. Increases the efficiency of our IT department. Review collected by and hosted on G2.com.

Monty Y.
MY
Principal Sales Engineer
Computer & Network Security
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

I do not need to worry about capacity and performance. We analyze data in bursts and we don't need to scale Sumo for the occasions. I also use metrics to analyze performance during the burst period. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

UI has been improved quite a bit over the last two years. If any investment area that I could influence, I would like to have more attractive and interactive dashboards. Review collected by and hosted on G2.com.

Recommendations to others considering Sumo Logic:

As a technology company, I also use other machine data analysis platform on-prem and in the cloud. One annoyance that I entered with the other cloud service provider is I have to live with "service upgrades" or outages. I never have to worry about that with Sumo. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Speed to resolve the customer's problem is a key driver for customer retention. Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

The team behind the product. This support and engineering teams were very helpful and used there knowledge of product to build out some useful dashboards Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

live mode reliability. Often live mode would not stay in continuous mode and i would have to refresh the page to get updated information. I also noticed that there were login issues a few times over the course of a 6 month trial 100% uptime is key to having a successful producct Review collected by and hosted on G2.com.

Recommendations to others considering Sumo Logic:

I would recommend working with vendors services as there is often issues related to search api and dashboard issues that could not be resolved on user side. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

real time analysis of the cdn and component involved in our pipelines. We did have to rely on other systems at time due to delays but setting up and not having to admin the infrastructure was helpful. Review collected by and hosted on G2.com.

Response from Matt Sullivan of Sumo Logic

Hi,

My name is Matt Sullivan. I'm a Technical Account Manager with our Customer Success team here at Sumo Logic. As part of the "team behind the product" I love to hear that we're being helpful. There are many improvements coming very soon in the dashboard space that I hope make your experience better. Live dashboards do need to be refreshed at least once every 30 days to continue displaying. If you're finding that you need to refresh more frequently, we encourage you to file a Support ticket and we'll get to the bottom of it.

Best in class uptime and reliability are a key design tenet since so many organizations rely upon Sumo Logic for their mission critical alerts. In working further towards the goal of 100%, we recently refactored the code and rollout process to update with zero downtime, and we're continuing to invest in this area.

Thanks again for taking the time to share your thoughts, and for being a Sumo Logic customer.

Regards,

Matt

Verified User in Publishing
UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Sumo Logic?

It shows a pleasant and interactive visual interface. It manipulates data efficiently and provides us with performance metrics that we use to monitor our applications in real-time. The software alerts when events occur, we can solve without delay the performance problems or errors that arise.

Sumo Logic is definitely an exceptional place to monitor cloud infrastructure and detect vulnerabilities in applications on time. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

We are quite satisfied with the performance of Sumo Logic. It meets the needs of our IT team, we have no complaints. Review collected by and hosted on G2.com.

Recommendations to others considering Sumo Logic:

It's a proactive and efficient solution, suitable for IT experts. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

It's great for unifying data, it gives us visibility into performance metrics, indexes and activity in the cloud. Its analysis tools help us obtain information about critical events and detect problems that need specialized solutions instantly. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Sumo Logic?

The platform is flexible and intuitive that offers advanced real-time analytics. Sumo Logic is a great advantage to detect and resolve operational problems in our applications. In addition, reports are great for monitoring performance. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

I have no complaints regarding the services of Sumo Logic, as it is very effective. Review collected by and hosted on G2.com.

Recommendations to others considering Sumo Logic:

It is an ideal platform for IT teams since it provides sophisticated analytics that allow improving security in the cloud. I recommend it. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Real-time analysis services are key to detect operational problems and prevent major system failures. Review collected by and hosted on G2.com.

Osama M.
OM
Technology Architect
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Sumo Logic?

query lang, easy to integrate, support aws integration with lambda Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

alot for management, not real time, expensive Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

trace user issues cross microservices, classify bugs and user problems Review collected by and hosted on G2.com.

Subramanian R.
SR
Software Engineer
Computer Software
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

It saves time for pulling and searching logs as both can be done in a single place without any time. A single configure and log pull is easy to use and avoids searching logs in individual machines. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

There is a time delay in pulling the logs. And unable to search for keyword and export only that logs.

the export format needs to be made better was its hard to search and read the exported files in CSV, better formatting is required. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Log analysis is made simple, and provides a single UI for multiples service logs. Review collected by and hosted on G2.com.

Response from Jeff Wroblewski of Sumo Logic

Hi Subramanian, my name is Jeff, and I'm a Technical Account Manager at Sumo Logic. Thank you for taking the time to leave a review.

I'm sorry to hear about the issues with delays and exports. If you are seeing a consistent delay of more than just a couple of minutes, we'd encourage you to reach out to your account team to assist. There may be some ideas we can offer to improve your experience. For the exports, we'd love to hear what you would like to see in the product. In Sumo, check out Help, Feature Requests, and see if your idea is there and upvote it or feel free to create a new one. We're always looking to improve, and customer feedback is always great to hear!

Thank you again for taking the time to leave feedback and for being a valued Sumo customer.

-Jeff W.