Sumo Logic Reviews & Product Details - Page 12

Time to market:

- Because Sumologic is a SAAS product, I don't need to run an ELK stack or manage any logging / storage infrastructure.

- Because Sumologic is a supported product, I have full access to a team of engineers who wrote the software and to customer success engineers to help leverage the all the features and debug mistakes

- Because Sumologic stores the raw logs, I can always refine and clean up the data in ad-hoc queries over historical data

- Because of the flexible query language, I can iterate on a data pipeline in minutes instead of hours or days (I'm looking at you DataFlow)

Taken as a whole, these features make it possible to quickly build out and iterate on complex log data.

Because Sumologic holds the raw logs (not just metrics), its always possible to clean the data in a way that would not be possible using only Review collected by and hosted on G2.com.

- Enriching the data is somewhat hard

- Under load the UI is not as responsive as I would like

- Exporting the enriched data is somewhat hard

- For my use case, its very difficult to make reusable portions of queries that are shared by many searches / dashboard panels

- The tradeoff with log analysis tools like Sumo and others versus metric-based data is that complex queries take more time. This isn't a Sumologic problem, its just the downside of the flexibility that comes with log in general

- For large scale projects , care must be taken to stay within the various limits -- though compared to other tools like OpenTSDB Sumologic is much less limited Review collected by and hosted on G2.com.

First of all it's a SAAS based tool which is easy to use and can use querying capabilities to parse complex logs easily and do analysis on logs, Dashboards are very easy to create and can share to teams easily.

Sumologic is very powerful tool which one can leverage its custom script supporting capabilities to get some custom logs by creating powershell or python scripts and pull the custom logs created to sumo UI.

Sumo can easily identify the enterprise application and infrastructure problems in a single shot by collaborating metrics data with log data which gives whole picture of what is happening in enterprise level. Review collected by and hosted on G2.com.

Alerting is quite disturbing at times as it is gonna trigger many times and there is not tracking of alerts in dashboard,

Host metrics are quite confusing at times, documentation is huge and no easy way to get the right information quickly Review collected by and hosted on G2.com.

I like that some things can be done really quickly, like outlier detection and easy comparison to time shifted data. I also like that you can easily remove unique data from logs to get a good generic mapping of log data to better understand what is happening with your data. I really like the ease of parsing data and the way data is organized via _sourceCategory. Many high level functions are taken care of for you, so it makes it easier for a beginner to just pick up and use. The training provided is excellent. Keep the free certifications Sumo! Being web hosted, and offering a lower cost than competing products is nice as well. Review collected by and hosted on G2.com.

I dislike that the query language is missing many features that competitors products offer, such as string aggregation where multiple values can be combined and split back apart when needed. No macros. Limited dashboard configuration. No way to do drilldowns from dashboard and much more. There just isn't a very good way to do low level manipulation of log data, group data across rows effectively without using a transaction command, or aggregating via numeric stats. It would be nice if panels could be made from dashboards without having to rely on previously made saved searches. Review collected by and hosted on G2.com.

Really like that we can throw any imaginable kind of log format into Sumo, have it parsed & make sense of the data via search queries. Review collected by and hosted on G2.com.

Can get very expensive very quickly if using at enterprise scale to ingest large volumes of log data. Review collected by and hosted on G2.com.

I love that Sumo keeps tabs of your recent searches and that it gives you the ability to save searches/share them with others. I came from using a competitors log searching and Sumo has a lot of features I didn't even realize I needed. Review collected by and hosted on G2.com.

There was quite a bit of a learning curve and I certainly had to brush up on my regex. Luckily Sumo has videos out that give you an introduction into using and navigating the software. I also don't like how difficult it is to download the raw logs. Currently (unless I'm misinformed) you need to export as a CSV, then take the relevant column, copy it all off, and paste it into a .txt file for additional analysis. Review collected by and hosted on G2.com.

Simple way of analysing logs with in built parsing logic, and able to find the RPM using timeslice and count queries Review collected by and hosted on G2.com.

It will be better if we are able to configure multiple conditions while scheduling the search, and it will be useful if we can configure the alert based the search result values instead of only considering row count alone. Review collected by and hosted on G2.com.

The ability to separate out your searched and rename them based on the search is a nice feature to have. Also, the live tail feature comes in very handy when you want to perform a constant monitoring of the logs being generated.

Also the ability to visualize and query logs and to pin all the different searched to the top tab list. Review collected by and hosted on G2.com.

There is a bit of complexity in searching for a particular source category. Also, the need to use receipt time for ordering of the logs is a big no.

Also, the time it takes to show the log is time consuming. Also, on page refresh, the logs shown are not updated in case of last 15 minutes and show the logs of then last 15 minutes Review collected by and hosted on G2.com.

Sumo logic makes it easy to find training online and plenty of documentation to follow. Before I had an account, I was able to follow along with the certification training on YouTube and get a head start before the rest of my company got a chance to get official training. I don't normally contact support because all the information I need is readily available when I do a Google search. Otherwise, support responds pretty fast to my inquiries. Review collected by and hosted on G2.com.

Our company uses G Suite, so I hate not having a single-click sign in with my Google account. The time-out for the logins are usually short, and I really don't want to setup 2-step verification or store my passwords in a browser. I would like it better if there was a mobile app that sent push notifications for alerts. For some alerts, the smallest interval you can set is 15 minutes, but I;d like to define whatever I want like 3 minutes. Review collected by and hosted on G2.com.

Sumo is incredibly dependable. As someone who has helped maintain our own ES cluster in the past and use kibana in place of sumo logic, it was always a pain trying to keep things up and running, and ensuring no one was going to run queries that would bring the ES cluster to its knees at times. Sumo is incredibly dependable and reliable, even with very large sets of data and very expensive and large queries. The different visualizations it gives out of the box give us the insight we need for so many things. Review collected by and hosted on G2.com.

Sharing queries and learning the query syntax can be a bit of a learning curve. I wish sharing were a better UX, although once you figure out how to do it it works fine. The query syntax for any service like sumo (ES, etc.) has always been difficult so I don't think it's any worse than others, just challenging at times. Review collected by and hosted on G2.com.

Cloud native solution that behaves as a SaaS should. It has the potential to be a great platform, but it's not there yet. Review collected by and hosted on G2.com.

The usability is the biggest drawback to the platform. It needs to be simpler to use and presented in more usable ways. The performance is also unbearably slow at times. When end users have time to go get a cup of coffee or maybe even go to lunch in the time it takes queries and dashboards to update/execute, it's too long. Review collected by and hosted on G2.com.