I like that some things can be done really quickly, like outlier detection and easy comparison to time shifted data. I also like that you can easily remove unique data from logs to get a good generic mapping of log data to better understand what is happening with your data. I really like the ease of parsing data and the way data is organized via _sourceCategory. Many high level functions are taken care of for you, so it makes it easier for a beginner to just pick up and use. The training provided is excellent. Keep the free certifications Sumo! Being web hosted, and offering a lower cost than competing products is nice as well. Review collected by and hosted on G2.com.
I dislike that the query language is missing many features that competitors products offer, such as string aggregation where multiple values can be combined and split back apart when needed. No macros. Limited dashboard configuration. No way to do drilldowns from dashboard and much more. There just isn't a very good way to do low level manipulation of log data, group data across rows effectively without using a transaction command, or aggregating via numeric stats. It would be nice if panels could be made from dashboards without having to rely on previously made saved searches. Review collected by and hosted on G2.com.
Video Reviews
325 out of 326 Total Reviews for Sumo Logic
Overall Review Sentiment for Sumo Logic
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I like the current UX it is simple to understand, I also like the query language ie the search syntax. Also has great visualization tools in built which we use.
The integration in our project was also pretty simple. We use it quite frequently to investigate incidents. Review collected by and hosted on G2.com.
The UI design could be better it seems a bit dated, There could be more of UI feedback on executing queries.
The customer support is something which was a bit hard to reach to as we use it through the client. Review collected by and hosted on G2.com.
We can check all logs from various regions and multiple account in one place, which makes us not to change AWS account to see logs in different account. And it also has longer retention period than Cloudwatch. Its really easy to setup as well like adding collectors or embedding Sumo into AWS lambda. This is written by me 100% based on my expereince and my usecases and not even partially written by AI Review collected by and hosted on G2.com.
I hope Sumo would have NLM based search like doing query with natural lanuges. Once you get used to do queries in Sumo then its quite easy, but there would be littel bit of learning curve at the beginning. And its almost real-time like Sumo still gets little bit of delays getting data from AWS lambda or so. This is written by me 100% based on my expereince and my usecases and not even partially written by AI Review collected by and hosted on G2.com.
Sumo Logic has a query language that is easy to learn. It queries returns fast results. One of the many features of Sumo Logic is that it ingests logs from many different sources. It does have support for many data sources which reduces the time one would have to spend with any customization. When troubleshooting issues one can turn to Sumo Logic logs to investigate to norrow down what happened at a particular time. In my organisation we use Sumo Logic to ingest Active Directory logs and query for events relates to user(s) when investigating user activities. Review collected by and hosted on G2.com.
Some of the things that I don't like about Sumo Logic is that it's cost is higher than similar tools. The customer support for Sumo Logic is not that great. As an enterprise custom I expected a higher quality of service. There is not much for out of the box reports or dashboards. Review collected by and hosted on G2.com.
I love the fact Sumo Logic is very scalable and flexible to manage huge log data volumes. Setting it up is very easy, and it plays nicely with a ton of different services, including AWS and Kubernetes, so everything’s organized. The fact that we can create targeted dashboards and reports to track performance and security in the way that best fits the things we need to monitor has been handy. It allows us to consolidate everything in one platform and that’s saved us a lot of time. Review collected by and hosted on G2.com.
Managing log data used to be a huge challenge, but Sumo Logic has simplified it. It gives us real-time insights into system performance and security, which means we can address issues immediately. The ability to consolidate logs from various services into one platform has sped up the troubleshooting process. This has helped reduce system downtime and improved both security and operational efficiency across the board. Review collected by and hosted on G2.com.
Sumo Logic’s real time log management, and analysis capabilities are very valuable. This allows us to catch issues really fast and solve them before they become big issues. We also have found it easy to integrate with platforms such as AWS, Kubernetes, and Docker to get a whole view of our operations. Dashboards are customizable in almost every way and they make it easy to follow our systems and critical performance data, and alerts make the entire response process even smoother when things go south. Review collected by and hosted on G2.com.
Sumo Logic learning curve can be little steep if you are a beginner. Even though the platform is full featured, the nuisance of having to set up queries, or figure out advanced option settings is obtuse. Moreover, the insight is very valuable but the search for data, and where it lives, can sometimes be time consuming and can slow us down, leading us to miss an opportunity for a quick reaction. Review collected by and hosted on G2.com.

In our organization We found the real-time monitoring resource to be very useful in tracking system performance. The customization page helps us quickly update our basic metrics and fix issues. The search function also allows us to efficiently identify the root cause of the problem. Review collected by and hosted on G2.com.
Although quite useful But it takes time to get familiar with some of the advanced features. A more user-friendly scope for these functions will make the data entry process easier for teams. More detailed documentation or instructions for first time users would also be helpful as it is tedious to navigate all functionalities for beginners. Review collected by and hosted on G2.com.

It helped me to solve issues proactively by looking into real time logs for any website or infrastructure issues. Also I am in love with the customizable alerts which I have integrated in slack for quick monitoring.I have become habitual of sumo and also integrated it with slack and jira for quick alerting. Review collected by and hosted on G2.com.
For beginners I found sumologic to be little difficult specially with all the setup and learning curves.Initially I wasnt able to find how to use sumo effectively.For complex queries customer support response is sometimes slow. Review collected by and hosted on G2.com.

I love how the real time analysis and monitoring of Sumo Logic makes it easy to identify and act on system issues very quickly. It easily integrates with our AWS and Google Cloud services and then we can centralize all our logs and metrics in one place. The dashboards can be customized to concentrate on what matters the most and has really improved our troubleshooting efficiency and incident response time. Review collected by and hosted on G2.com.
The drawback of Sumo Logic is that with large data sets, it sometimes doesn’t update real time, so we can’t really get the real time insights that we need. The platform also has a steep learning curve for newbies regarding its advanced features, so onboarding ends up being more overlong than it ought to be. Sometimes, these factors can delay testing and create a harder time in new team members becoming comfortable with the software. Review collected by and hosted on G2.com.

Its an all in one place to view your logs in real time, create dashboards etc. I guess there is a lot more it can do, but this is what I've used so far Review collected by and hosted on G2.com.
The old UI was really clunky to use. Need to check the new UI properly. Review collected by and hosted on G2.com.