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SuiteSpot Maintenance Reviews & Product Details

SuiteSpot Maintenance Overview

What is SuiteSpot Maintenance?

SuiteSpot Maintenance is purpose-built for rental real estate owners and operators looking to save time and money by optimizing their maintenance operations.

SuiteSpot Maintenance Details
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Product Description

SuiteSpot Maintenance is an intuitive, end-to-end automation platform that organizes and manages the critical path for managing unit turnovers, maintenance, renovations & field operations. It enables faster turnovers, greater productivity, improved resident and employee experiences, and significantly lower costs.


Seller Details
Year Founded
2017
HQ Location
Toronto, Ontario
Twitter
@SuiteSpotTECH
130 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®

Steve L.
SL
Overview Provided by:

Recent SuiteSpot Maintenance Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Efficient work flow"
you are able to take pictures right from the platform of the are requiring repair. You are able to enter line by line of items that need to be repa...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Simple and effective way for businesses"
Having everyone go through 1 portal to obtain work orders for all jobs required.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.0 out of 5
"Nice platform with potential for greatness"
I really like the cross-platform functionality. It helps when going between site work and office work
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SuiteSpot Maintenance Media

SuiteSpot Maintenance Demo - Digital Make Ready Board
Get real time visibility into the state of your unit turnovers and renovations
SuiteSpot Maintenance Demo - Work Order Dashboard
Quickly assess current workloads, revise tasks and identify potential problem areas for early intervention.
SuiteSpot Maintenance Demo - Property Management Dashboard
A real-time snapshot of the current state of your property. -Understand property operations costs -What activities your field staff and contractors are working on -Identify cost variances across properties and your portfolio -Identify problem areas quickly
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Have you used SuiteSpot Maintenance before?
Yes

5 SuiteSpot Maintenance Reviews

4.0 out of 5
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5 SuiteSpot Maintenance Reviews
4.0 out of 5
5 SuiteSpot Maintenance Reviews
4.0 out of 5

SuiteSpot Maintenance Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SuiteSpot Maintenance?

you are able to take pictures right from the platform of the are requiring repair. You are able to enter line by line of items that need to be repaired/replaced Review collected by and hosted on G2.com.

What do you dislike about SuiteSpot Maintenance?

When you forgot the work order number and enter apartment in the search bar, if you open one W/O and see that it was not the right one, instead of taking you back to the apartment number work orders. you have to start again. Review collected by and hosted on G2.com.

What problems is SuiteSpot Maintenance solving and how is that benefiting you?

Being able to complete all maintenance isswues on one platform. When you raise an issue, you are able to process the request and approve it to a specific vendor. The purchase orders are now created faster versus a year ago when it took a few hours to generate. Review collected by and hosted on G2.com.

OZ
P
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SuiteSpot Maintenance?

SuiteSpot has changed the way we manage our maintenance processes. It was incredibly quick and easy to set up while still giving us the flexibility needed to manage our maintenance processes across our portfolio. The integration with Yardi is a huge help as it eliminates duplication of work and gives everyone access to the information they need, especially helpful for proving resident damages. There's really nothing like it! Review collected by and hosted on G2.com.

What do you dislike about SuiteSpot Maintenance?

Requires some set up if you need to customize your reports and workflows to make sure it is working correctly for your business. Like with any new software, the set up can be time-consuming but once it is done, it is totally with it!! Review collected by and hosted on G2.com.

What problems is SuiteSpot Maintenance solving and how is that benefiting you?

All of our records are now digitized and we can retrieve them at the click of a button. This has helped us with compliance and resolving disputes, as well as making our reporting much faster and easier.

Our building staff found the app really easy to learn and use compared to the Yardi maintenance app we tried previously. Switching to SuiteSpot has given us a much better process for maintenance and work orders that integrates perfectly with our Yardi PMS. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SuiteSpot Maintenance?

SuiteSpot is very user-friendly as the platform is very clean and straightforward for those who are not tech-savvy. Review collected by and hosted on G2.com.

What do you dislike about SuiteSpot Maintenance?

The purchase order process on SuiteSpot can be lengthy, usually around 30 mins to generate a purchase order number, when other platforms do this instantaneously. In addition, the platform does not allow admins to add vendors, which is inconvenient. Review collected by and hosted on G2.com.

What problems is SuiteSpot Maintenance solving and how is that benefiting you?

SuiteSpot has allowed for the purchase order creation process to become more simple. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SuiteSpot Maintenance?

I really like the cross-platform functionality. It helps when going between site work and office work Review collected by and hosted on G2.com.

What do you dislike about SuiteSpot Maintenance?

SuiteSpot hasn't yet been able to connect to our internal software, which would allow us to update reports quicker and cut down on administrative tasks significantly Review collected by and hosted on G2.com.

What problems is SuiteSpot Maintenance solving and how is that benefiting you?

SuiteSpot allows us to track our projects closer and by extension will enable us to stay informed about delays or issues. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about SuiteSpot Maintenance?

Having everyone go through 1 portal to obtain work orders for all jobs required. Review collected by and hosted on G2.com.

What do you dislike about SuiteSpot Maintenance?

There is still a lot of processes/and flows that need to be ironed out. Review collected by and hosted on G2.com.

What problems is SuiteSpot Maintenance solving and how is that benefiting you?

How many email confirmations we receive when issuing a work order and the vendor is accepting/approving the work order. Review collected by and hosted on G2.com.