I really like using StrongDM for server and database logins. It's quite easy to set up, and we've successfully onboarded 2000 users to it. Review collected by and hosted on G2.com.

Customized reporting should be improved. Review collected by and hosted on G2.com.

I'm a user of StrongDM which my company set up for us. Simplicity of mapping remote ports/servers to local port, easy to ssh and connect to databases. It's been stable and I almost don't notice it's there. Customer support responds quickly and patiently helped me solve my problem. Review collected by and hosted on G2.com.

Nothing for now, it's been working great. Review collected by and hosted on G2.com.

StrongDM’s partner-first mindset makes collaboration easy and impactful. Their platform is intuitive and highly secure, which makes it easy for us to recommend to clients across industries. The integration capabilities are top-notch, allowing us to embed StrongDM into complex environments with minimal friction. Most notably, their customer support is exceptional—both our team and our clients consistently receive fast, knowledgeable, and solution-oriented assistance. This level of support strengthens trust and ensures smooth deployments and ongoing success. Review collected by and hosted on G2.com.

There are a few areas where enhancements could further strengthen the collaboration. A more comprehensive partner portal—with features like real-time deal registration, co-marketing resources, and technical enablement materials—would streamline our joint go-to-market efforts. Additionally, expanding regional partner support, particularly in emerging markets, would help us scale more effectively and respond to local customer needs with greater agility. Review collected by and hosted on G2.com.

best possible support for every question Review collected by and hosted on G2.com.

24 hours to get the access might be little patience testing Review collected by and hosted on G2.com.

StrongDM is incredibly easy to use, with a clean interface that makes managing access straightforward even for non-technical users. What stands out most is their excellent after-sales support—responsive, knowledgeable, and always willing to go the extra mile to help. The auditing is great as you can see graphically what commands where run etc Review collected by and hosted on G2.com.

There’s not much to dislike. overall a great product but maybe more advanced filtering or search capabilities to better parse logs Review collected by and hosted on G2.com.

The support team is highly responsive, knowledgeable, and always willing to go the extra mile to help us resolve any issues or questions we have. They take the time to understand our specific needs and provide tailored guidance on how to best leverage the platform. Review collected by and hosted on G2.com.

While StrongDM gets a lot right, there are a few areas where the platform feels not quite 100% polished. We've encountered some rough edges in terms of configurability and customization options. There have been instances where we wanted to set up access controls or integrations in a specific way, but found that StrongDM didn't provide the necessary flexibility. Review collected by and hosted on G2.com.

- ease of operation and setup - full feature set - constantly improving Review collected by and hosted on G2.com.

- limited support for oracle databases - search could be improved by allowing to also search by port - logs search could be improved by allowing to search for keywords Review collected by and hosted on G2.com.

I am integrating ServiceNow with StrongDM in a Sandbox environment at the moment. I have had to utilize StrongDM documentation and guides to do this implementation and it is very easy to follow. On top of that their support team is great to work with. I worked with Alin and he was always extremely quick to respond, very knowledgeable, and willing to hop on a call. Review collected by and hosted on G2.com.

I cannot think of something I dislike! Honestly maybe the support ticket response could be a little prettier but that is also challenging with different web clients. Review collected by and hosted on G2.com.

The user friendliness of the process, it was very comforting to understand right away. Review collected by and hosted on G2.com.

The interface, i think it could be designed better. Review collected by and hosted on G2.com.

It’s a really good app once you start learning how to use it. Review collected by and hosted on G2.com.

A little difficult to get started. No very good intro to get started to use it. Review collected by and hosted on G2.com.