---
title: StrongDM Reviews
meta_title: 'StrongDM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 102 reviews by the users' company size, role or industry
  to find out how StrongDM works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 102
  scale: '5'
date_modified: '2026-06-17'
parent_category:
  name: Identity Management
  url: https://www.g2.com/categories/identity-management
---

# StrongDM Reviews
**Vendor:** strongDM  
**Category:** [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 102
## About StrongDM
StrongDM is the leader in Zero Trust PAM. We are a policy-based platform that enables precise control over privileged actions and grants secure, compliant, frustration-free access to all critical infrastructure. End users enjoy fast, intuitive, and auditable access to the resources they need, and administrators leverage simplified workflows to enhance security and compliance postures.



## StrongDM Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of StrongDM, benefiting from its simple interface and efficient connectivity. (14 reviews)
- Users highlight the **quick and patient customer support** from StrongDM, enhancing their overall experience with the product. (8 reviews)
- Users appreciate the **easy management** of StrongDM, simplifying resource handling and enhancing productivity with streamlined setup. (6 reviews)
- Users love StrongDM for its **intuitive design** , making setup and management a seamless experience for everyone. (6 reviews)
- Users highlight the **setup ease** of StrongDM, enabling quick integration and management within existing workflows effortlessly. (6 reviews)
- Easy Setup (5 reviews)
- Users value StrongDM for its **enhanced security** , ensuring meticulous auditing and compliance for resource access management. (5 reviews)
- Solutions (4 reviews)
- Users appreciate the **simple access control** in StrongDM, making it easy to manage sensitive system access. (3 reviews)
- Auditing (3 reviews)

**What users dislike:**

- Users find the **complex setup** of StrongDM cumbersome, due to client installation and networking challenges. (3 reviews)
- Users find **implementation difficult** due to client setup, manual processes, and challenges with networking and integrations. (3 reviews)
- Users point out the **lack of features** in StrongDM, wishing for improved UI and additional functionalities for better usability. (3 reviews)
- Users feel the **UX improvement** is necessary, seeking a more intuitive and visually appealing interface for StrongDM. (3 reviews)
- Users experience **customization difficulties** with StrongDM, noting challenges in manual processes and limited configuration options. (2 reviews)
- Users find the **documentation site navigation tricky** , often relying on search engines to locate information effectively. (2 reviews)
- Limited OS Compatibility (2 reviews)
- Poor Navigation (2 reviews)
- Users find the **access control options limited** , causing frustration due to lack of configurability and flexibility. (1 reviews)
- Command Issues (1 reviews)

## StrongDM Reviews
  ### 1. Effortless Access Management with Strong Documentation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2024

**What do you like best about StrongDM?**

I like StrongDM's well-documented setup, which makes it easy to embed into existing Infrastructure as Code (IaC) infrastructure. I appreciate the strong support for automation and IaC-based provisioning, which simplifies the management of resources. The good logging and audit capabilities are helpful to fulfill audit and compliance requirements. Additionally, the support for nearly all modern resource types needed in a typical workflow is impressive. I find it relatively easy to set up, considering the number of things that need to be tuned.

**What do you dislike about StrongDM?**

Access to some AWS native resources like S3 buckets where each resource should be provisioned separately, would be great if it could be done similarly with tag based access like for other resource types.

**What problems is StrongDM solving and how is that benefiting you?**

I use StrongDM for cloud-native access management. It solves provisioning and resource discovery, automatically maps resource access to teams and users, and is convenient locally. It embeds into existing IaC infrastructure, fulfills audit requirements, and supports modern resource types with good logging and audit capabilities.

  ### 2. Simplified Secure Access with Audit-Ready Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2026

**What do you like best about StrongDM?**

StrongDM makes access management simple and secure across databases, servers, and cloud tools. The setup process was straightforward, and onboarding has been smooth for both admins and developers. I also appreciate the centralized audit logs and fine-grained access controls, which save a lot of time and make it easier to manage permissions consistently. Overall, it feels like a reliable, scalable tool for modern teams.

**What do you dislike about StrongDM?**

SDM is not supported Azure Databricks onboarding with Entra Redirect and Login which is pure need for fintech services. Also the Azure storage account we are not also able to on board onto SDM.

If this is implemented then for fintech is a game changer.

**What problems is StrongDM solving and how is that benefiting you?**

StrongDM effectively solves access management challenges for our critical fintech production data. The lightweight, user-friendly local client makes development seamless—installation is simple, and connecting to resources via host and dynamic port is effortless. Audit-ready reporting provides clear visibility into who accessed what and when, along with structured access revocation workflows. Overall, it’s a secure, reliable, and developer-friendly solution.

  ### 3. Effortless Setup, Exceptional Support, and Robust Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about StrongDM?**

I love StrongDM for its ease of use. Setting it up and configuring it was straightforward, and maintaining it has been easy too. The support team is first-class every time we've needed them, so we didn't have to hire a new resource to manage StrongDM. Instead, we integrated it into our workflows easily and quickly. The product is intuitive, making it easy for most users to learn how to use without issues. We only have one page of internal documentation, which answers almost all questions. I also like the admin workflows, which can be as simple or complex as needed. For critical workflows, we added PagerDuty alerting, ensuring timely actions. It was very easy to set up workflows according to our team’s requirements. Additionally, onboarding with StrongDM was one of the fastest vendor onboardings I've experienced, thanks to their helpful staff and the ability to automate adding resources, which significantly reduced overhead. The StrongDM employees and support staff are friendly and genuinely helpful, and it did pretty much everything we needed out of the box.

**What do you dislike about StrongDM?**

One thing StrongDM doesn't handle right now is credential rotation. We have the option to store secrets in a variety of secrets managers, including Azure Key Vault and other similar secrets managers, but there's no way to rotate a secret within systems like Active Directory or EntraID. We've had to manually rotate passwords and update secret stores or vaults, which we prefer to automate, especially with compliance requirements about rotation periods for secrets and passwords.

**What problems is StrongDM solving and how is that benefiting you?**

StrongDM provides secure remote access and simplifies user management with federated identity and SSO, ensuring compliance and enabling engineers to engage with production environments effectively.

  ### 4. Essential Access Control with Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amine M. | Senior Cloud Security Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about StrongDM?**

I like the great documentation and responsive support from StrongDM. The tool itself solves a big problem for us by providing control over data store access. I appreciate having a tool that values support and long-term relationships, which is important as we intend to spread the use of the technology widely. The initial setup was also easy.

**What do you dislike about StrongDM?**

I find the UI could be more intuitive and visually appealing. A better user experience for the desktop app would be great. Adding features like a list and grid view, a dark mode view, and icons related to the type of resource to access would make it nicer.

**What problems is StrongDM solving and how is that benefiting you?**

I use StrongDM to provision access control for AWS data stores, providing a unified access point for engineers. It gives us control over data stores access, backed by great documentation and responsive support.

  ### 5. Simplifies Onboarding and Reduces Credential Sprawl

**Rating:** 4.0/5.0 stars

**Reviewed by:** Edan B. | Infrastructure and DevOps Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2025

**What do you like best about StrongDM?**

StrongDM allows us to reduce credential sprawl and simplify the onboarding of new servers and staff. As with any security solution, users don't like friction or having to change how they work. However, StrongDM allows our engineers to continue using the same tools as they have always used with the added security benefits of MFA and JIT access.

Whenever we have experienced an issue, support have been proactive in responding and are always keen to help us find a solution.

**What do you dislike about StrongDM?**

Sometimes the documentation site navigation can be tricky to navigate. I think the information is there, but I find myself going through a search engine to get to it.

Including CI/CD and machine access without having to purchase extra licences would be nice to see.

**What problems is StrongDM solving and how is that benefiting you?**

We were plagued with credential sprawl and administrative overheads when provisioning new servers, and had no good process for revoking access once staff left the organisation.
Now we can rest easy knowing that once a user is disabled in StrongDM it takes all access with it.

  ### 6. Effortless Deployment with Strong Security Controls

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sam J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2026

**What do you like best about StrongDM?**

I like how StrongDM helps us securely manage and control access to critical infrastructures like databases and servers. It enforces least-privilege access, eliminates shared credentials, and provides centralized auditing and visibility. I appreciate that the deployment cycle is short and pretty straightforward. The architecture is non-complicated, and it reduces dependency on servers. The initial setup was very easy.

**What do you dislike about StrongDM?**

Operationalizing StrongDM can be improved. We need to have accelerators to streamline the operational processes.

**What problems is StrongDM solving and how is that benefiting you?**

We use StrongDM to securely manage and control access to critical infrastructures, enforce least-privilege access, and eliminate shared credentials while providing centralized auditing and visibility. It addresses standing privileges, high license costs from competitors, and offers easy deployment.

  ### 7. Enhances Security with Seamless Access Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about StrongDM?**

I find StrongDM incredibly valuable for resource discovery and managing access within our organization. The software significantly enhances our security by ensuring each access to resources is meticulously audited and tracked. This level of security helps us stand confidently with compliance auditing requirements. Additionally, StrongDM provides a better understanding of our Google Cloud Platform (GCP) infrastructure, which has been extremely beneficial in maintaining efficient operations and ensuring that our team has just-in-time access to necessary resources. The ease of managing access and the clarity provided by the compliance audit reports streamline our workflow. Overall, StrongDM's role in improving security makes it a crucial component of our infrastructure management.

**What do you dislike about StrongDM?**

I find it frustrating that StrongDM currently does not have the feature to pull HR information directly from the HR system and relies on Okta. This would be more efficient and make StrongDM a more reliable source of truth regarding employment information. Additionally, the RBAC binding process for cluster management is a manual task, and I would appreciate an automated option that allows people to request to be added to groups through StrongDM, especially for specific namespaces. The initial setup posed challenges, mainly due to networking and firewall rules.

**What problems is StrongDM solving and how is that benefiting you?**

I use StrongDM to manage access to our GCP infrastructure, providing JIT access, compliance audit reports, and improving our organization's security by auditing and tracking each resource access.

  ### 8. StrongDM Streamlines Security Without the Hassle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul P. | Sr. DevOps Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about StrongDM?**

I like how StrongDM makes it easy to securely connect to private resources without needing complex VPN setups or multiple credentials. It saves time, improves productivity, and ensures secure access with minimal hassle.

**What do you dislike about StrongDM?**

Sometimes the admin portal can be a bit slow to load, but aside from that, my overall experience has been very positive.

**What problems is StrongDM solving and how is that benefiting you?**

StrongDM solves the challenge of securely connecting to private infrastructure without the need to manage multiple VPNs, SSH keys, or complex access workflows. It centralizes and simplifies access management, making it easy for me to connect to databases, servers, and other resources from my local machine. This not only improves productivity but also ensures data security and compliance by giving fine-grained control over who can access what. Overall, it saves time, reduces administrative overhead, and provides peace of mind that access is both secure and seamless

  ### 9. Secure and User-Friendly Access Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renard P. | Assistant Manager IT Security, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about StrongDM?**

I find StrongDM very easy to use and user-friendly. It allows our team members to log in to servers without having to leverage their personal accounts, providing a secure way to access our servers. I like how it helps us access servers without revealing personal information, which could be exploited by hackers. This provides us peace of mind in accessing our servers securely.

**What do you dislike about StrongDM?**

N/A

**What problems is StrongDM solving and how is that benefiting you?**

I use StrongDM to securely access servers without revealing personal information, reducing the risk of hacking.

  ### 10. User-Friendly with a Need for SDM Client Install

**Rating:** 2.5/5.0 stars

**Reviewed by:** Kent L.

**Reviewed Date:** November 14, 2025

**What do you like best about StrongDM?**

I find StrongDM extremely user-friendly, which makes managing privileged access a seamless experience. The certificate authentication feature enhances security and reduces the risk of unauthorized access, giving me additional peace of mind. I am pleased with the gateway installation process, which is well-structured and contributes to the solution's effectiveness in managing server access. Additionally, I appreciate how easy the initial setup of StrongDM is, allowing me to get started quickly and efficiently without any complications.

**What do you dislike about StrongDM?**

I find the client-based setup of StrongDM somewhat inconvenient. It requires installing the SDM client for accessing target resources, which may add an unnecessary step in my workflow.

**What problems is StrongDM solving and how is that benefiting you?**

I use StrongDM for Privileged Access Management and solving server access problems. It provides benefits like certificate authentication and gateway installation, making the setup easy and user-friendly.

  ### 11. Efficient Privileged Account Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shri Padmanaban R. | System Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about StrongDM?**

I really like using StrongDM for server and database logins. It's quite easy to set up, and we've successfully onboarded 2000 users to it.

**What do you dislike about StrongDM?**

Customized reporting should be improved.

**What problems is StrongDM solving and how is that benefiting you?**

I use StrongDM for managing and creating privilege accounts, streamlining server, and DB logins.

  ### 12. Simple, Stable Access Management That Just Works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2026

**What do you like best about StrongDM?**

I'm a user of StrongDM which my company set up for us. Simplicity of mapping remote ports/servers to local port, easy to ssh and connect to databases. It's been stable and I almost don't notice it's there. Customer support responds quickly and patiently helped me solve my problem.

**What do you dislike about StrongDM?**

Nothing for now, it's been working great.

**What problems is StrongDM solving and how is that benefiting you?**

I no longer need to keep track of the url and port of a hundred remote servers, databases and machines.

  ### 13. Seamless, Secure, and Scalable Access Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about StrongDM?**

StrongDM’s partner-first mindset makes collaboration easy and impactful. Their platform is intuitive and highly secure, which makes it easy for us to recommend to clients across industries. The integration capabilities are top-notch, allowing us to embed StrongDM into complex environments with minimal friction. Most notably, their customer support is exceptional—both our team and our clients consistently receive fast, knowledgeable, and solution-oriented assistance. This level of support strengthens trust and ensures smooth deployments and ongoing success.

**What do you dislike about StrongDM?**

There are a few areas where enhancements could further strengthen the collaboration. A more comprehensive partner portal—with features like real-time deal registration, co-marketing resources, and technical enablement materials—would streamline our joint go-to-market efforts. Additionally, expanding regional partner support, particularly in emerging markets, would help us scale more effectively and respond to local customer needs with greater agility.

**What problems is StrongDM solving and how is that benefiting you?**

StrongDM is solving one of the most pressing challenges in modern IT environments: secure, auditable, and scalable access to infrastructure. Many of our clients struggle with fragmented access controls, manual provisioning, and compliance risks across databases, servers, and Kubernetes clusters. StrongDM addresses these issues by centralizing access management into a single, policy-driven platform that’s both secure and user-friendly. As a partner, this benefits us tremendously—it allows us to deliver faster, more reliable implementations, reduce support overhead, and build long-term trust with clients who value security and operational efficiency. It also opens up new opportunities for us to offer value-added services around access governance and compliance.

  ### 14. best possible support for every question

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karthik S. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about StrongDM?**

best possible support for every question

**What do you dislike about StrongDM?**

24 hours to get the access might be little patience testing

**What problems is StrongDM solving and how is that benefiting you?**

I was working on Connector integration . i was able to test it . now company might me lookin g about the actual prod integration with StongDM

  ### 15. StrongDM Makes Access Control Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle B. | security Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2025

**What do you like best about StrongDM?**

StrongDM is incredibly easy to use, with a clean interface that makes managing access straightforward even for non-technical users. What stands out most is their excellent after-sales support—responsive, knowledgeable, and always willing to go the extra mile to help. The auditing  is great as you can see graphically what commands where run etc

**What do you dislike about StrongDM?**

There’s not much to dislike. overall a great product but maybe more advanced filtering or search capabilities to better parse logs

**What problems is StrongDM solving and how is that benefiting you?**

StrongDM solves the challenge of managing secure access to infrastructure across a growing number of systems—servers, databases, and Kubernetes clusters—without relying on clunky VPNs or shared credentials

  ### 16. Excellent Customer Support Sets StrongDM Apart

**Rating:** 4.0/5.0 stars

**Reviewed by:** Victor A. | Infrastructure Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2024

**What do you like best about StrongDM?**

The support team is highly responsive, knowledgeable, and always willing to go the extra mile to help us resolve any issues or questions we have. They take the time to understand our specific needs and provide tailored guidance on how to best leverage the platform.

**What do you dislike about StrongDM?**

While StrongDM gets a lot right, there are a few areas where the platform feels not quite 100% polished. We've encountered some rough edges in terms of configurability and customization options. There have been instances where we wanted to set up access controls or integrations in a specific way, but found that StrongDM didn't provide the necessary flexibility.

**What problems is StrongDM solving and how is that benefiting you?**

StrongDM has greatly improved how we control SSH access across teams. It provides a centralized platform to manage role-based access permissions, making it easy to enforce least-privilege policies and reduce our attack surface.

  ### 17. Vendor's Commitment To Customer Success Stands Out

**Rating:** 4.5/5.0 stars

**Reviewed by:** Simone R. | Cloud Architecture Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about StrongDM?**

- ease of operation and setup - full feature set - constantly improving

**What do you dislike about StrongDM?**

- limited support for oracle databases - search could be improved by allowing to also search by port - logs search could be improved by allowing to search for keywords

**What problems is StrongDM solving and how is that benefiting you?**

Improve compliance & risk management, replacing legacy remote access solutions with a simple and dependable solution.

  ### 18. Great software and support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about StrongDM?**

I am integrating ServiceNow with StrongDM in a Sandbox environment at the moment. I have had to utilize StrongDM documentation and guides to do this implementation and it is very easy to follow. On top of that their support team is great to work with. I worked with Alin and he was always extremely quick to respond, very knowledgeable, and willing to hop on a call.

**What do you dislike about StrongDM?**

I cannot think of something I dislike! Honestly maybe the support ticket response could be a little prettier but that is also challenging with different web clients.

**What problems is StrongDM solving and how is that benefiting you?**

Allowing to organize resources, roles, and users.

  ### 19. It was pretty easy to navigate.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gabriel  A. | Service Process Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2025

**What do you like best about StrongDM?**

The user friendliness of the process, it was very comforting to understand right away.

**What do you dislike about StrongDM?**

The interface, i think it could be designed better.

**What problems is StrongDM solving and how is that benefiting you?**

It’s making my task of managing my direct reports way easier.

  ### 20. App review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arnold K. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about StrongDM?**

It’s a really good app once you start learning how to use it.

**What do you dislike about StrongDM?**

A little difficult to get started. No very good intro to get started to use it.

**What problems is StrongDM solving and how is that benefiting you?**

Securing the information between different enpoints

  ### 21. I think StrongDM is a great tool to improve people's operations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Taddeo Riccardo F. | Cloud Architecture Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about StrongDM?**

I like the secure connection management and the ability to clearly view logs.

**What do you dislike about StrongDM?**

I dislike some parts of the GUI that in my opinion need to be fixed such as displaying the information needed for a route without going into detail

**What problems is StrongDM solving and how is that benefiting you?**

Secure Access

  ### 22. Product and Service, both are top notch !!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sumanth M. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2024

**What do you like best about StrongDM?**

What I like best about StrongDM is how it makes managing and securing access to servers, and Kubernetes clusters so easy. 
The user interface is straightforward, and the audit logging feature is great for keeping track of user activity.
And the customer support toemphasize, very prompt, clear responses and followups.

**What do you dislike about StrongDM?**

One thing i felt the initial setup and configuration can be somewhat time-consuming if you're not familiar with similar tools, but that's not really an issue as we have their uncomplicated and clear documentation to go through.

**What problems is StrongDM solving and how is that benefiting you?**

It's solving the main problem of secure and efficient access management to databases, servers, and k8s clusters. Also centralizing access control in their dashboard eliminating the need for managing user, credentials and permissions separately.

  ### 23. Fast customer support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paras P. | Software Developer 2, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about StrongDM?**

The ease of use and secure connectivity with databases

**What do you dislike about StrongDM?**

Security breach and data access to unauthorized individual may be a risk factor is any vulnerability could be exploited

**What problems is StrongDM solving and how is that benefiting you?**

Connecting multiple user in the organization to a database securely

  ### 24. Best Privileged Access Management software out there

**Rating:** 5.0/5.0 stars

**Reviewed by:** Veera M. | Senior Build and Release Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about StrongDM?**

* Simple User Interface to interact with
* Prompt cutomer support assistance
* Ability to integrate into multiple systems
* Single-Sign-On feature supported
* Ease of usage with CI/CD platforms

**What do you dislike about StrongDM?**

* Lack of detailed log traces during CLI installation and Usage
* Lack of detailed installation pre-requisites in docuentation

**What problems is StrongDM solving and how is that benefiting you?**

StrongDM enables secure connections to our previliged servers by allowing only an autherized user can able to access.

  ### 25. A reasonably good solution if you're willing to pay for enterprise

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2024

**What do you like best about StrongDM?**

Managing access well is a challenging problem, and their solution is more complete than most I've evaluated. Getting everything StrongDM has to offer in a single competitor is difficult. They are reasonably easy to implement and integrate into your system, and their approach to connecting to databases and SSH endpoints is reasonably easy to use.

Also, I love that they do not participate in the "SSO Tax" nonsense -- all tiers of service have access to federated access through an IDP.  This should be table stakes in 2024, but sadly it is still all too rare.

I also appreciate that they are bucking the trend a bit on pricing. The "Enterprise" label with a "contact us for pricing" note typically sets the expectation that the increase is going to be astronomical. That does not seem to be StrongDM's approach, and it's worth talking to them about the pricing.

**What do you dislike about StrongDM?**

Using StrongDM to access HTTP/S endpoints is considerably more painful than the alternatives, and the SSH authentication methodology isn't great, as it creates and manages its own key instead of simply acting as a CA that signs your existing key.  Even with the way they sign the key they don't fully support the SSH spec which limits your access control options on the SSH server itself.

Overall it sits in that place that does what you need, with less frustration than alternatives, but at the essentials tier it falls into the "good not great" space.

Once you jump to enterprise it improves a good bit, adding key features that are important to most of us who would implement something like this, including reports around access, log streaming, and API-based access to audit data.

I do wish they had a middle-ground between the two, as essentials is too limited for most organizations, but enterprise, while a great set of features, is probably more than many organizations need.

**What problems is StrongDM solving and how is that benefiting you?**

StrongDM enables us to restrict access on a user-level.  While VPNs can provide some of this, restricting access to specific resources in a target network at the IP or TCP/UDP level can be difficult and error-prone. StrongDM enables us to control that more effectively, while still supporting the broad array of tooling that our internal teams use, from IDEs and GUI tools down to terminal tools and even shell scripts in a convenient manner.  It not only improves our ability to ensure least-privilege access, it allows for easier rotation of authentication data on the backend systems without user impact, and allows us to audit the work that is being done in those systems and by whom.

  ### 26. Easy Privileged Access Management with StrongDM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about StrongDM?**

StrongDM has helped us simplify the process of managing access to our database and server. We have been able to establish this across different environmets easily. The robust access control features that allow us to manage permissions seamlessly across our team have been a very useful implementation. The support has been very helpful and quick when needed and for the additional feature requests there has been a good turnaround time compared to other vendors. All this has helped us use StrongDM on a daily basis with no hassle.

**What do you dislike about StrongDM?**

The initial setup could be hectic and complex, but the team at StrongDM will help as much as possible with the set up. Once we have a good working knowledge of the application, we should be able to use it with ease.

**What problems is StrongDM solving and how is that benefiting you?**

We use it mainly for the Privileged Access Management for our servers and databases and has helped greatly with achieving the compliance standards we strive to achieve.

  ### 27. StrongDM as a single proxy secure layer for all our critical workloads.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Raj B. | Lead Site Reliability Engineer(SRE), Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about StrongDM?**

Ease of integration and managing the RBAC in the system is a piece of cake, definig roles and creating ACL's specific to our usecases were always starighforward and the integration with SSO tools. Many features for automating the usecases and onbarding the dataspurces using terraform modules.

**What do you dislike about StrongDM?**

There are times when the Gateways and the ACL's didnlt reflect newer changes soon but the UI has developed a lot comapred to the first few versions, some of the logging policies can change if people want to move away from the syslog storage in the gateway servers.

**What problems is StrongDM solving and how is that benefiting you?**

StrongDM provided us a way to implement an automated datasource onbaording and also implement a robust RBAC and priviliged Access management mechanism using best practices. We have multiple AWS accounts with multiple datasources like EKS, RDS, EC2 etc..., The case to use a datasource with out password and user credentials was centralized for all resources which saved us a lot of management overhead and also the case to rotate and secure the credentials often.

  ### 28. An excellent tool to fulfill your JIT access needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about StrongDM?**

StrongDMs ease of use is one of its best features. Getting start takes only a few minutes and defining access workflows and onboarding users is a breeze. We were able to integrate StrongDM into our existing infrastructure in under an hour. The SSH replay and DB query auditing are top notch and helps give us confidence that we know what is being done with privileged access when it is granted.

When we had a few questions about how to accomplish certain tasks within StrongDM, their support was quick to respond and helpful. In cases where a functionality wasn't available they logged a feature request for us so that the development team would consider it for the future.

**What do you dislike about StrongDM?**

We haven't encountered any real downsides to StrongDM as of yet. The only thing that it lacks which we would love to have is a multi-level approval workflow that'd require multiple people to approve access. Based on discussions with their team this is on their roadmap and at the current time we could accomplish it if we had a ServiceNow integration. Beyond that though, StrongDM has everything we need to satisfy our use case and we're very pleased with the tool.

**What problems is StrongDM solving and how is that benefiting you?**

StrongDM is solving the just-in-time access problem for us with full auditing of what is done in those access sessions. It helps give us confidence about what is being done and by who in addition to scoping access to only small windows of time.

  ### 29. Review the SteongDM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about StrongDM?**

Great product that fits most of our PAM use cases, and great support from the strongDM team

**What do you dislike about StrongDM?**

I am a new user of the application and so far there isn't anything I dislike about the application.

**What problems is StrongDM solving and how is that benefiting you?**

It helps us in onboarding internal resources such as databases, servers, etc., and allows us to securely manage user access to these resources through the strongDM app.

  ### 30. Great tool to mange access to database servers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Heyun S. | Sr. Data Egineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about StrongDM?**

Additional modular layer for easy server access control and management.
Save connections allow automatic connections.
Easy connections to difference networks and cloud without change of network connection.
Fast response from support team.

**What do you dislike about StrongDM?**

Too frequent version updates at least not too relevant to me.

**What problems is StrongDM solving and how is that benefiting you?**

Unified server access control and management

  ### 31. One of the only Enterprise tools I keep coming back too

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about StrongDM?**

StrongDM is the tool to make my job easier, and I use it everyday.  Granting access for others to use potentially sensitive systems couldn't be simpler.

**What do you dislike about StrongDM?**

Initial sticker shock is bound to hit you for pricing, but it does make up for it in having to spend way less time supporting just in time access patterns for sensitive systems.

**What problems is StrongDM solving and how is that benefiting you?**

For compliance reasons, having temporary access with required approvals as well as full logs of what transpired during the sessions, all wrapped in a simple to use system.  What more could you ask for.

  ### 32. Assistance with connection via sdm

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about StrongDM?**

It does exactly what I need with minimal issues.

**What do you dislike about StrongDM?**

no graphical user interface support on linux

**What problems is StrongDM solving and how is that benefiting you?**

sdm allows us to identify and access management to services. This is done with ease to connect the right people to the right services

  ### 33. A mature solution for dynamic access control.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sergiy P. | VP of Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about StrongDM?**

StrongDM  supports the richest set of connectivity protocols covering all your infrastructure.
It is easy to deploy and maintain.
End users continue using their favorite client application for remote access to databases, servers, clouds, clusters.
Credentials broker feature allows to manage service credentials without affecting end users' access.
Ease of implementing role based access and improve least privilege posture.
Extensive logging capabilities will assist with your security audits and investigations.
Their customer support is knowledgeable and responsive.

**What do you dislike about StrongDM?**

The product is not cheap. Though it is worth the investment.
I am looking for better capabilities of extracting audit data out of the StrongDM platform.

**What problems is StrongDM solving and how is that benefiting you?**

Implementation of the centralizes access management covering all corporate infrastructure.

  ### 34. A+ Software, A Must When Security Is Paramount But Users Need Access!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anthony C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about StrongDM?**

In Kubernetes, it makes switching between contexts, providing access (both role-based and temporary), and configuring your local kube config so seamless and so easy, it is actually painless. We handle dozens of environments and hundreds of datasources, and by leveraging their sdm CLI util, macbook app, and SDK, we are able to provision and maintain it all, with little-to-no issues. We use it multiple times a day and our dev teams use it multiple times an hour. Great customer service with timely, insightful responses. It was fairly easy to integrate into our existing infra.

**What do you dislike about StrongDM?**

Would not say 'dislike' persay, but there is functionality we are waiting to see included in the sdm CLI to make managing some of the admin resources a bit easier. There is also an odd bug involving incorrect ports/local ports *sticking* to some datasources in the SDM macbook client app. Easy enough to workaround, though. It is a rare occurence.

**What problems is StrongDM solving and how is that benefiting you?**

Maintaining and provisioning hundreds of users and thousands of datasources in an organized, secure, and easy-to-use manner.

  ### 35. Feature velocity is picking up!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about StrongDM?**

- core feature set works flawlessly
- support team is responsive, and knowledgable, providing complete answers and potential workarounds.
- the slack integration has sped up our team
- The CX team is engaged and listens to feature requests

Overall, I'm really excited about what SDM will look like in 2025

**What do you dislike about StrongDM?**

Lack of deep integration with GCP console and other resources

**What problems is StrongDM solving and how is that benefiting you?**

JIT access to resources. Session recording. Audit logs.

  ### 36. It is really very cool and important PAM software.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dhruv D. | DevOps Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about StrongDM?**

UI and the way they put all minimal things describe in their documentation.

**What do you dislike about StrongDM?**

They have to improve StrongDM app. some time it is run in background app and was not open in display.

**What problems is StrongDM solving and how is that benefiting you?**

We can easly find who is using that perticular resources, so we can easly find if any issue occure.

  ### 37. Can't stop using it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amit A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about StrongDM?**

The power of SDM is the simplictly it brings to a simple day to day tasks.
The idea that protected cloud resources are just apporachable directly for every team member, directly from his workstation is irreplaceable.
The frequency of use is - always. every developer or product member uses it all the time.
The customer support is really cool with very good SLA. 
The integration with the environment and the implementation was really easy, just created an EC2, installed SDM and received immideit value.

**What do you dislike about StrongDM?**

little bit expensive. SDM is really cool and integrates very well with various of resources but I think that it can be little bit cheaper.
running it from github actions isn't always working.

**What problems is StrongDM solving and how is that benefiting you?**

Actually both.
I don't need to manage credentials.
SDM allows me to control private resources directly from Okta's SCIM

  ### 38. Instant life improvement to access your infra

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2024

**What do you like best about StrongDM?**

It's quite easy to use and a big improvement compared to a standard VPN.
It moves most of the complexity to your DevOps team and for the developers is a great time saver.

**What do you dislike about StrongDM?**

It would help if you had a capable team to manage it.
There are also a lot of useful features that are coming shortly but for the moment the core features are there and working decently well with few bugs.
The price is not for everyone.

**What problems is StrongDM solving and how is that benefiting you?**

We have multiple k8s clusters, databases, VMs and probably something else and with strongdm everyone that have access can connect to the needed resource in no time.
No more sloppy VPN connection to deal with. Big time saver and much smoother process to connect and switch environment.

  ### 39. Very helpful support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2024

**What do you like best about StrongDM?**

It is an easy to use tool. Employees find it easy to use. Customer support has responded very fast. Easy IAM feature

**What do you dislike about StrongDM?**

The new ui update. I prefer to have a dropdown of all our sdm resources rather than a popup. Also the popup always opens behind my browser.

**What problems is StrongDM solving and how is that benefiting you?**

Instead of a VPN

  ### 40. Senior Devops Engineer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Seyamak S. | Senior Devops Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about StrongDM?**

Auditing features are very clear. It is also easy to implement the product once you read about it in the document section. The Customer support is superb.

**What do you dislike about StrongDM?**

Not much to dislike. There are many features.

**What problems is StrongDM solving and how is that benefiting you?**

It helps identify who has logged into our systems and what commands they use.

  ### 41. Great support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2024

**What do you like best about StrongDM?**

Very helpful support. They are quick to reply, friendly, and understanding.

**What do you dislike about StrongDM?**

It's extra friction getting access to the database. However, its purpose is to add an extra layer of security, so it's serving its purpose.

**What problems is StrongDM solving and how is that benefiting you?**

Since our company works remotely, security is very important. Having StrongDM does help not put all of the security responsible on the individual user.

  ### 42. Straightforward & easy to deploy.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2023

**What do you like best about StrongDM?**

Purchasing StrongDM is as easy as implementing it. Transparent pricing and ease of purchase makes this more appealing than all other "enterprise" PAM out there. -- It does access control and logging while allowing our developers to use their own favorite tools. Something that can't be said for all other PAMs we have explored.

We requested a minor feature to make StrongDM work in our envrionment. We waited about a month or so to get this feature shipped!

**What do you dislike about StrongDM?**

A more granular permission system & connectivity configuration would be nice. Low-level error messages should be sent to StrongDM instead of forcing sysadmins to SSH into relays. Advanced log (e.g. ship logs to S3) costs extra. Additional scripting is required to get everything archived in S3.

**What problems is StrongDM solving and how is that benefiting you?**

We need PAM. We need IAM. But our developers need privileged access using their own favorite tool. Yes, we are more productive and are more secure thanks to StrongDM

  ### 43. StrongDM - One of the best Access platforms out there

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2023

**What do you like best about StrongDM?**

StrongDM provides a complete platform for managing access to infrastructure of all types.  More traditional IT as well as modern cloud platforms such as AWS and Kubernetes.  It integrates with identity systems and supports SCIM so you can continue to manage access controls in your existing IdP platforms.

Their customer support is very responsive even off hours.

**What do you dislike about StrongDM?**

There are a few limitations in the UI for viewing access assignments from a user to a specific resource.  Roles are used to assign resources to users but when you view a user, you can't see the resources they have, only the roles.  It requires some CLI work to get the end to end picture.  For this reason it's important to avoid using a lot of different roles.

**What problems is StrongDM solving and how is that benefiting you?**

We cannot give users passwords to systems and must maintain separation of duties.  This product allows us to give our developers access to databses without managing individual credentials on every databsae.  We have over 50 databsaes and hundreds of users.   We aren't a huge company with a dedicated team to manage access requests.   This product lets us easily manage access.

The other huge benefit is auditing.  We are audited annually and this product gives us an audit trail of who accessed what resource and in some cases, what they executed against a particular resource (e.g. SQL, Shell commands)

Lastly, we have a lot of non-technical people who have to access databases to run queries.  The Windows client is very simply to use for our non-technical people.  No CLI required, just view list of resources and "connect" as needed.

  ### 44. UseFul for enterprise level application

**Rating:** 4.0/5.0 stars

**Reviewed by:** shreyans b. | Software Engineer E2, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2024

**What do you like best about StrongDM?**

Centralized Access Control
Audit Trails and Monitoring
Simplified Onboarding and Offboarding
Secure Access
Integration with Various Data Stores
Reports Library

**What do you dislike about StrongDM?**

Dependency on Internet Connection
Learning Curve

**What problems is StrongDM solving and how is that benefiting you?**

Reports library is very use full which is new feature of strongdm team has enhanced.

  ### 45. Flexible and easy to deployment product. Easy to use and deployment easy to understand the platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chakon P. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 20, 2023

**What do you like best about StrongDM?**

Easy deployment. Flexible platform compatible with multiple platforms such as cloud, Infrastructure Network Website, and Servers. StrongDM deployment is far easier compared to the competitor in the market.

**What do you dislike about StrongDM?**

There some a lot of limitations on the platform, but the easy deployment made it good for DAM & PAM platform. StrongDM will be better if they have some audit user type and role based access control.

**What problems is StrongDM solving and how is that benefiting you?**

Control the user and auditing what they using the resource and our assets.

  ### 46. Great StrongDM Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2022

**What do you like best about StrongDM?**

Constant engagement with the product, engineers are thrilled at the ease of the tool.  Onboarding has become much easier with our engineering team.

**What do you dislike about StrongDM?**

The UI in the app can be challenging at first, but usage is the key to understanding the products' ins and outs

**What problems is StrongDM solving and how is that benefiting you?**

Our company was using outdated technology and paying for another vendor to provide access control to our resources.  We were able to decommission those tools in trade for strongdm, which ended up having so much more benefit-wise.

  ### 47. Modern and simple private access solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2024

**What do you like best about StrongDM?**

Modern and simple design. Working as expected.

**What do you dislike about StrongDM?**

Unfortunately I encountered a small bug that caused the same device to be registered twice for MFA breaking MFA entirely.

**What problems is StrongDM solving and how is that benefiting you?**

Accessing protected infrastructure of a customer.

  ### 48. Secure, simple & compliant way to provide access to all teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 06, 2023

**What do you like best about StrongDM?**

Provides a way to give access to engineers without the messy password, vpn etc
Provides a way to secure the infra & have audit trail on who does what
Provides options to use workflows for seamless integration via Slack

**What do you dislike about StrongDM?**

Would love to see more of the workflow features be part of the service, not add ones maintained by customers
Would love to get more granular access where we can audit SQL queries that are run per engineer

**What problems is StrongDM solving and how is that benefiting you?**

Ability to provide engineers a secure & compliant way to access data without sharing passwords or network loopholes - definitely improves productivity in resolving issues seen by customers.

  ### 49. StrongDM, smooth and safe access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aashish K. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 25, 2023

**What do you like best about StrongDM?**

It works seamlessly just install and forget.

**What do you dislike about StrongDM?**

Not found any issues yet. There is nothing to dislike

**What problems is StrongDM solving and how is that benefiting you?**

manages and audits access to databases, servers, clusters, and web apps

  ### 50. SDM support is excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** John B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about StrongDM?**

Quick response to reported issues good work

**What do you dislike about StrongDM?**

online documentation hard or cannot find needed answers

**What problems is StrongDM solving and how is that benefiting you?**

odd issues pop up from time to time


## StrongDM Discussions
  - [What does strongDM do?](https://www.g2.com/discussions/what-does-strongdm-do) - 1 comment, 1 upvote
  - [Is strongDM a VPN?](https://www.g2.com/discussions/is-strongdm-a-vpn) - 1 comment
  - [What does strongDM do?](https://www.g2.com/discussions/strongdm-what-does-strongdm-do) - 1 comment

- [View StrongDM pricing details and edition comparison](https://www.g2.com/products/strongdm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-21+02%3A24%3A24+-0500&secure%5Bsession_id%5D=4116f0dd-e4fa-47ea-88f7-a177a047963a&secure%5Btoken%5D=b8439a47db479c74fab02872c2d9003e53ad56676a8275d5c6b5363774e4cb30&format=llm_user)
## StrongDM Integrations
  - [Couchbase](https://www.g2.com/products/couchbase/reviews)
  - [Kubernetes](https://www.g2.com/products/kubernetes/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews)

## StrongDM Features
**Administration**
- Policy, User, and Role Management
- Approval Workflows
- Automated Provisioning
- Bulk Changes
- Centralized Management
- Self-Service Access Requests

**Functionality**
- User provisioning
- Password manager
- Single Sign-on
- Enforces policies
- Authentication
- Multi-factor authentication

**Functionality**
- Multi-Factor Authentication
- Single Sign-On
- BYOD support
- Password Vault
- Centralized management
- Role-based security
- Live notifications
- Live session recording & playback
- Hide passwords
- Temporary, time-limited privilege

** Type**
- On-premises solution
- Cloud-solution

**Monitoring**
- Audit Logging
- Activity Logging
- Anomaly Detection

** Reporting**
- Tracking
- Reporting
- Access & Permission Change Reporting
- Compliance & Audit Trail Export

**Reporting**
- Audit log
- Reporting

**Authentication & Authorization - Identity and Access Management (IAM)**
- Adaptive & Contextual Access Control

**Administration & Governance - Identity and Access Management (IAM)**
- Identity Lifecycle Management
- Self‑Service Account Management

**Generative AI - Identity and Access Management (IAM)**
- AI‑Driven Access Anomaly Detection
- Automated Policy Tuning
- Predictive Role Recommendations

## Top StrongDM Alternatives
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,867 reviews)
  - [Teleport](https://www.g2.com/products/teleport/reviews) - 4.4/5.0 (109 reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (872 reviews)

