StrongDM Reviews & Product Details

The support team is highly responsive, knowledgeable, and always willing to go the extra mile to help us resolve any issues or questions we have. They take the time to understand our specific needs and provide tailored guidance on how to best leverage the platform. Review collected by and hosted on G2.com.

While StrongDM gets a lot right, there are a few areas where the platform feels not quite 100% polished. We've encountered some rough edges in terms of configurability and customization options. There have been instances where we wanted to set up access controls or integrations in a specific way, but found that StrongDM didn't provide the necessary flexibility. Review collected by and hosted on G2.com.

- ease of operation and setup - full feature set - constantly improving Review collected by and hosted on G2.com.

- limited support for oracle databases - search could be improved by allowing to also search by port - logs search could be improved by allowing to search for keywords Review collected by and hosted on G2.com.

I like the secure connection management and the ability to clearly view logs. Review collected by and hosted on G2.com.

I dislike some parts of the GUI that in my opinion need to be fixed such as displaying the information needed for a route without going into detail Review collected by and hosted on G2.com.

- comprehensive list of resources, everything one might need

- support for modern resources such as various flavours of Kubernetes clusters

- automation - possibility to manage entire PAM solution with Terraform is real killer feature, making resource available to end users few seconds after it's provisioned in your cloud provider (change management is important here!)

- useful integrations such as StrongDM

- helpful team and support specifically Review collected by and hosted on G2.com.

Not much to dislike, sometimes documentation is not up to speed with features released , requires spending more time and working with StrongDM support Review collected by and hosted on G2.com.

What I like best about StrongDM is how it makes managing and securing access to servers, and Kubernetes clusters so easy.

The user interface is straightforward, and the audit logging feature is great for keeping track of user activity.

And the customer support toemphasize, very prompt, clear responses and followups. Review collected by and hosted on G2.com.

One thing i felt the initial setup and configuration can be somewhat time-consuming if you're not familiar with similar tools, but that's not really an issue as we have their uncomplicated and clear documentation to go through. Review collected by and hosted on G2.com.

* Simple User Interface to interact with

* Prompt cutomer support assistance

* Ability to integrate into multiple systems

* Single-Sign-On feature supported

* Ease of usage with CI/CD platforms Review collected by and hosted on G2.com.

* Lack of detailed log traces during CLI installation and Usage

* Lack of detailed installation pre-requisites in docuentation Review collected by and hosted on G2.com.

Managing access well is a challenging problem, and their solution is more complete than most I've evaluated. Getting everything StrongDM has to offer in a single competitor is difficult. They are reasonably easy to implement and integrate into your system, and their approach to connecting to databases and SSH endpoints is reasonably easy to use.

Also, I love that they do not participate in the "SSO Tax" nonsense -- all tiers of service have access to federated access through an IDP. This should be table stakes in 2024, but sadly it is still all too rare.

I also appreciate that they are bucking the trend a bit on pricing. The "Enterprise" label with a "contact us for pricing" note typically sets the expectation that the increase is going to be astronomical. That does not seem to be StrongDM's approach, and it's worth talking to them about the pricing. Review collected by and hosted on G2.com.

Using StrongDM to access HTTP/S endpoints is considerably more painful than the alternatives, and the SSH authentication methodology isn't great, as it creates and manages its own key instead of simply acting as a CA that signs your existing key. Even with the way they sign the key they don't fully support the SSH spec which limits your access control options on the SSH server itself.

Overall it sits in that place that does what you need, with less frustration than alternatives, but at the essentials tier it falls into the "good not great" space.

Once you jump to enterprise it improves a good bit, adding key features that are important to most of us who would implement something like this, including reports around access, log streaming, and API-based access to audit data.

I do wish they had a middle-ground between the two, as essentials is too limited for most organizations, but enterprise, while a great set of features, is probably more than many organizations need. Review collected by and hosted on G2.com.

StrongDM has helped us simplify the process of managing access to our database and server. We have been able to establish this across different environmets easily. The robust access control features that allow us to manage permissions seamlessly across our team have been a very useful implementation. The support has been very helpful and quick when needed and for the additional feature requests there has been a good turnaround time compared to other vendors. All this has helped us use StrongDM on a daily basis with no hassle. Review collected by and hosted on G2.com.

The initial setup could be hectic and complex, but the team at StrongDM will help as much as possible with the set up. Once we have a good working knowledge of the application, we should be able to use it with ease. Review collected by and hosted on G2.com.

Ease of integration and managing the RBAC in the system is a piece of cake, definig roles and creating ACL's specific to our usecases were always starighforward and the integration with SSO tools. Many features for automating the usecases and onbarding the dataspurces using terraform modules. Review collected by and hosted on G2.com.

There are times when the Gateways and the ACL's didnlt reflect newer changes soon but the UI has developed a lot comapred to the first few versions, some of the logging policies can change if people want to move away from the syslog storage in the gateway servers. Review collected by and hosted on G2.com.

StrongDMs ease of use is one of its best features. Getting start takes only a few minutes and defining access workflows and onboarding users is a breeze. We were able to integrate StrongDM into our existing infrastructure in under an hour. The SSH replay and DB query auditing are top notch and helps give us confidence that we know what is being done with privileged access when it is granted.

When we had a few questions about how to accomplish certain tasks within StrongDM, their support was quick to respond and helpful. In cases where a functionality wasn't available they logged a feature request for us so that the development team would consider it for the future. Review collected by and hosted on G2.com.

We haven't encountered any real downsides to StrongDM as of yet. The only thing that it lacks which we would love to have is a multi-level approval workflow that'd require multiple people to approve access. Based on discussions with their team this is on their roadmap and at the current time we could accomplish it if we had a ServiceNow integration. Beyond that though, StrongDM has everything we need to satisfy our use case and we're very pleased with the tool. Review collected by and hosted on G2.com.